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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

JM Marvel Hotel & Spa, Hanoi

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (free)
  • Free WiFi
  • Dry cleaning/laundry service
  • Elevator
16 Hàng Da Street, Hoan Kiem, Hanoi, Oldquater, 100000, Vietnam

4-star hotel with restaurant, near Hoan Kiem Lake
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (free)
    • Free WiFi
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • We returned to this hotel after our 3 day cruise on Halong Bay which was booked by the…Apr. 11, 2020
  • The property was excellent, the staff was superb and very helpful when we needed to…Mar. 3, 2020

JM Marvel Hotel & Spa, Hanoi

from $50 CAD
  • Deluxe Cozy Double Room
  • Junior Room
  • Family Cozy Room
  • Suite
  • Marvel Balcony
  • Family Suite
  • Honeymoon Suite
  • Honeymoon Marvel Balcony
  • Deluxe Cozy Twin Room

What’s around JM Marvel Hotel & Spa, Hanoi

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 9 min walk
  • Thang Long Water Puppet Theatre - 11 min walk
  • Hanoi Old City Gate - 13 min walk
  • Hanoi Opera House - 20 min walk
  • Ho Chi Minh Mausoleum - 21 min walk
  • St. Joseph's Cathedral - 6 min walk
  • Hoa Lo Prison Museum - 9 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 23 min drive
  • Hanoi Railway Station - 14 min walk
  • Hanoi Long Bien Station - 15 min walk
  • Hanoi Giap Bat Station - 7 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 45 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Free babysitting/childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception
Things to do
  • Spa services on site
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 01
  • Year Built - 2018
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

JM Marvel Hotel & Spa, Hanoi’s small print

Also known as

  • JM Marvel Hotel Hanoi
  • JM Marvel Hotel
  • JM Marvel Hanoi
  • JM Marvel
  • JM Marvel Hotel Spa
  • JM Marvel Hotel & Spa Hotel
  • JM Marvel Hotel & Spa Hanoi
  • JM Marvel Hotel & Spa Hotel Hanoi

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 15.0 per day

Airport shuttle service is offered for an extra charge of USD 20.8 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for JM Marvel Hotel & Spa, Hanoi

  • Are pets allowed at JM Marvel Hotel & Spa?
    Sorry, pets aren't allowed.
  • Is parking offered at JM Marvel Hotel & Spa?
    Sorry, there's no parking at JM Marvel Hotel & Spa.
  • Is airport shuttle service offered by JM Marvel Hotel & Spa?
    Yes, an airport shuttle is available. The charge is USD 20.8 per vehicle one way.
  • What are the check-in and check-out times at JM Marvel Hotel & Spa?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near JM Marvel Hotel & Spa?
    Yes, there's an onsite restaurant.

Recent reviews

Exceptional 9.6 From 343 reviews

Exceptional 10.0
Nice hotel perfectly located
Great location at the center of major things to see and do in Hanoi; very dedicated and charming staff
Thomas, ca2 night trip
Exceptional 10.0
cell hotel and amazing staff
Johanne, ca3 night family trip
Exceptional 10.0
The most amazing stay - loved it!
The friendliest most helpful people you could ever imagine in a delightful hotel in the ideal location. Everything is truly wonderful at this hotel. The beds are comfortable, the breakfast is delicious (try the French toast and coconut coffee) and the rooms have everything you could need. Oh yes - the rooftop patio is a lovely spot for a glass of wine after a busy day sightseeing. I could go on and on. Definitely a 10 out of 10.
Brenda, ca1 night family trip
Exceptional 10.0
Excellent
Excellent hotel. The staff are very friendly and helpful. Rooms are small but very clean. Breakfast was delicious. Buffet and order off the menu. The roof top lounge is a great way to relax at the end of the day. I recommend this hotel for your stay.
Lorren, ca1 night romance trip
Exceptional 10.0
Clean and beautifully decorated. Outstanding breakfast and rooftop bar. Excellent location near all major attractions. Staff speaks English well and can answer all your questions. Staff is very kind and attentive. We booked two separate nights (took a cruise on Halong Bay) and upon our return our room was ready and our stored luggage was waiting in our room. Also, we were upgraded and "Welcome Home" was spelled out in rose petals on our bed. This is the type of dedication and professionalism you can expect from the staff. When we left we were presented with small gifts and the people at the front desk escorted us to our car. Exactly as family would treat you when you leave. This truly was a 5 star experience and would highly recommend this hotel
John, ca1 night romance trip
Exceptional 10.0
Best Stay in Hanoi!
This is the 4th time I’ve been to Hanoi and this hotel is by far the best one I have stayed at. I will definitely be staying here again. It’s a small boutique hotel, but the service, cleanliness, and location was perfect. I was very impressed, especially for a hotel that has only been open for a few months. The decor was beautiful, shower pressure was good, and I had zero complaints.
Lien, ca1 night family trip
Exceptional 10.0
Highly recommended
Good price and high quality services. The staffs were so friendly and professional.
Naoya, us3 night family trip
Good 6.0
Lack of compassion
Due to changed travel restrictions on foreigners entering Vietnam, I wasn’t allowed into the country so didn’t get to see the hotel. I was meeting my girlfriend at the hotel who had checked in for the first night but then left early in the morning after one night to meet me at the airport. We didn’t use the remaining 4 nights on our booking however, the hotel were very happy to keep our money for the rest of the stay- very disappointing customer service.
Jack, gb5 night trip
Exceptional 10.0
Surpassed expectations
Amazing service. Provided my friend Lisa and I will all sorts of information on the area as well as gave us many discount coupons. Many added touches like a scrolled paper with a personalized note welcoming us for our stay. We were only there 2 nights as we were headed back to the states but would definitely stay there again.
Mary Kay, us2 night trip with friends
Exceptional 10.0
Great customer service
the check in experience was amazing, I felt very special as I sat at a comfortable lobby and welcome fruit tea was served in a nice tray with cookies, hot towels served While my key was prepared. Key was given with discount vouchers for the restaurant and spa which may feel so exclusive with my name written on them. Room is cozy, and clean. Bath area is good for a boutique hotel. Love the attention to details and how chocolates were placed in room when I left for dinner. Customer service is exceptional. Everyone is so genuine. Location is fabulous, and hotel is quiet despite in a street. Correspondence is prompt when you have enquires.
Elizabeth, sg1 night trip

JM Marvel Hotel & Spa, Hanoi

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