6/10 Good
7 Feb 2025
Poor communication.
After booking my reservation , the countless emails began, bad communication back and forward I ended up getting charged additional $126 dollars even though the contract I signed had a Lower amount.
To many emails about when I be checking in and then a big rush to tell them a what time I be checking out . It feels like multiple ppl manage this emails and they don’t talk to each other or read prior emails .
Also this property has a neighborhood pet Cat , just FYI . We have an allergic family member so this was a big deal to us . Myself I was fine with the cat , cat was very friendly.
I’m very familiar with the neighborhood so no disappointment with location , very close location to Isabella Mall . Not bad drive to the beach .
not so great was the Hot water as we didn’t had any . Water was warm at best . Island weather was 83 degrees sunny during our stay . House was comfortable, A/C system was great .
Gabriel
Gabriel, 3-night trip
Verified Hotels.com guest review