Essex Saybrook Antique Village Shopping Center - 2 min drive - 2.1 km
Katharine Hepburn Cultural Arts Center - 5 min drive - 4.5 km
Essex Steam Train - 5 min drive - 5.9 km
Goose Island - 8 min drive - 6.1 km
Harvey's Beach - 12 min drive - 8.5 km
Getting around
New London, CT (GON-Groton - New London) - 28 min drive
New Haven, CT (HVN-Tweed - New Haven Regional) - 36 min drive
Westerly, RI (WST-Westerly State) - 42 min drive
Bradley Intl. Airport (BDL) - 61 min drive
Fishers Island, NY (FID-Elizabeth Field) - 96 min drive
East Hampton, NY (HTO) - 25.4 miles/40.9 km
Montauk, NY (MTP) - 28.2 miles/45.4 km
Old Saybrook Station - 5 min drive
Clinton Station - 17 min drive
Madison Station - 18 min drive
Restaurants
Burger King - 5 min drive
Starbucks - 5 min drive
James Farmacy Organic Cafe - 6 min drive
Pasta Vita - 5 min drive
Parthenon Diner-Old Saybrook - 6 min drive
About this property
Quality Inn Old Saybrook - Westbrook
Located near a train station, Quality Inn Old Saybrook - Westbrook is a great choice for a stay in Old Saybrook. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Comfort Cafe, which serves American cuisine and is open for lunch and dinner. Other highlights include a bar/lounge, a fitness center, and a terrace. The helpful staff and breakfast get good marks from fellow travelers.
Languages
English
At a glance
Hotel size
120 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Shared microwave
Room service (limited hours)
Water dispenser
Traveling with children
Children stay free (see details)
Grocery/convenience store
Children's menu
What to do
Hiking/biking trails nearby
Working away
24-hour business center
Computer station
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Luggage storage
Multilingual staff
Pool loungers
Facilities
1 building/tower
ATM/banking
Terrace
Television in common areas
Fitness center
An indoor pool
Accessibility
Elevator
Room amenities
Be entertained
27-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Free local calls
Food and drink
Mini-fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
The Comfort Cafe - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Comfort Inn Hotel Old Saybrook
Comfort Inn Old Saybrook
Quality Inn Old Saybrook
Quality Old Saybrook
Quality Old Saybrook Westbrook
Quality Inn Old Saybrook - Westbrook Hotel
Quality Inn Old Saybrook - Westbrook Old Saybrook
Quality Inn Old Saybrook - Westbrook Hotel Old Saybrook
Frequently asked questions
Does Quality Inn Old Saybrook - Westbrook offer free cancellation for a full refund?
Yes, Quality Inn Old Saybrook - Westbrook does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn Old Saybrook - Westbrook?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Quality Inn Old Saybrook - Westbrook?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quality Inn Old Saybrook - Westbrook?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn Old Saybrook - Westbrook?
Check-in start time: 3 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Quality Inn Old Saybrook - Westbrook and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes casino gaming. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Quality Inn Old Saybrook - Westbrook?
Yes, The Comfort Cafe offers American cuisine.
What's the area around Quality Inn Old Saybrook - Westbrook like?
Quality Inn Old Saybrook - Westbrook is in the heart of Old Saybrook, a short 12-minute walk from Connecticut River.
Quality Inn Old Saybrook - Westbrook Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.0/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Exceptional
15 Dec 2024
Catalina
Catalina, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2024
Matt
Matt, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Jane
Jane, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
30 Nov 2024
Hagi
Hagi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
Very nice
It was very nice room. It was very clean.
Breakfast was good!
Susan
Susan, 2-night trip
Verified Hotels.com guest review
8/10 Very good
11 Nov 2024
Amy
Amy, 1-night trip
Verified Hotels.com guest review
4/10 Fair
31 Oct 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Oct 2024
Non WiFi no plug for iPhone charger
mary
mary, 1-night trip
Verified Hotels.com guest review
6/10 Good
25 Oct 2024
I understand that the staff has to get the rooms ready for guests but if check in is at 3:00 your room should be ready to go by then not after 3:00. But the room was clean and the bed was comfy so I enjoyed my stay
Brian
Brian, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2024
Maxin and dawn
Maxin and dawn, 2-night trip
Verified Hotels.com guest review
2/10 Poor
20 Oct 2024
Check in disaster
Check in was a disaster. They refused to let anyone check in before 3pm. There were multiple wedding parties so at 2:59pm there were 30 people trying to check in at once. It was awful. Not sure who calls the shots around here but they need to review their check in procedure.
Gabriel
Gabriel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2024
Jeremiah
Jeremiah, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 Oct 2024
David
David, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
13 Oct 2024
Jessica
Jessica, 1-night trip
Verified Hotels.com guest review
2/10 Poor
9 Oct 2024
Check in was great, the rest horrible!
The place smelled horrible as soon as you walked into the lobby, teh bathroom I was in looked like Mold was on the ceiling, because there was no exhaust fan. I would never stay again. Even for the price.
Ann Marie
Ann Marie, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
5 Oct 2024
A decent place to stay.
Not ritzy, but fine for our weekend in town, had everything we needed, convenient to the highway. Breakfast was good, room was clean, everyone was friendly & helpful.
Pamela L.
Pamela L., 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
3 Oct 2024
I stayed for 3 nights and never received any housekeeping service. I had to make my bed and reuse towels. Additionally, EVERY time I tried to enter my room, my key didn't work. I had to walk down to the front desk 7 or 8 times during my stay to have my key reactivated (a 10 min. process). My key was placed in the console of my truck, so it wasn't demagnetized.
Daniel
Daniel, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
3 Oct 2024
Susan
Susan, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
24 Sep 2024
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Sep 2024
William
William, 1-night trip
Verified Expedia guest review
4/10 Fair
23 Sep 2024
Staff was tentative, professional. The building needs update, rug smell, windows dirty. Limited updated work throughout property. So basically a lot of patch work !
Hector
Hector, 2-night family trip
Verified Expedia guest review
6/10 Good
23 Sep 2024
I liked that it was in a nice quiet area and staff were friendly. The room was a little dirty. An empty cigarette box was found by my 2yo behind the dresser when there's signs around about it being a non smoking hotel.
William
William, 1-night family trip
Verified Expedia guest review
4/10 Fair
21 Sep 2024
Tammy
Tammy, 3-night trip
Verified Expedia guest review
4/10 Fair
20 Sep 2024
Tv did not work.
Verified traveller
1-night business trip
Verified Hotels.com guest review
2/10 Poor
19 Sep 2024
Ugh. I will never stay here again. It smelled terrible. Our room was damp and dark, very dated. The bathroom was gross—mold and rust on ceiling and floor. The only redeeming quality of this place is that it had very hot water. Otherwise it was a total dump