Mercure Bristol Grand Hotel

4.0 star property
Hotel with restaurant, near Bristol Hippodrome Theatre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Bristol Grand Hotel

Exterior
Exterior
Standard Twin Room, 2 Single Beds
Bar (on property)
Breakfast, lunch, dinner served; British cuisine

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Water dispenser
  • Laundry service
  • Self-serve laundry
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
The price is CA $97
CA $117 total
includes taxes & fees
Jan 26 - 27 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

Family Room, 1 Double Bed with Sofa bed

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Hair dryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
Eco-friendly cleaning supplies
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Twin Beds

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
Eco-friendly cleaning supplies
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

Privilege, Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
Eco-friendly cleaning supplies
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed (Compact)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
Eco-friendly cleaning supplies
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Private bathroom
Coffee/tea maker
Eco-friendly cleaning supplies
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed

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About the area

Map
Broad Street, Bristol, England, BS1 2EL

What's nearby

  • Bristol Hippodrome Theatre - 6 min walk
  • University of Bristol - 7 min walk
  • O2 Academy - 8 min walk
  • Cabot Circus Shopping Centre - 10 min walk
  • SS Great Britain - 6 min drive

Getting around

  • Bristol International Airport (BRS) - 26 min drive
  • Bristol Temple Meads Station - 15 min walk
  • Bristol (TPB-Bristol Temple Meads Train Station) - 15 min walk
  • Montpelier Station - 22 min walk

Restaurants

  • ‪The Commercial Rooms - ‬2 min walk
  • ‪Full Court Press - ‬1 min walk
  • ‪Matina - ‬2 min walk
  • ‪Strawberry Thief - ‬1 min walk
  • ‪San Carlo - ‬2 min walk

About this property

Mercure Bristol Grand Hotel

Mercure Bristol Grand Hotel offers a great location, putting you within just a 10-minute walk of Bristol Hippodrome Theatre and University of Bristol. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Also, Cabot Circus Shopping Centre and Ashton Gate Stadium are within a short drive. The helpful staff and location get great marks from fellow travelers.

Languages

Bulgarian, English, French, German, Italian, Polish, Russian, Spanish

At a glance

DONE

Hotel size

    • 182 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 17.00 per night)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Water dispenser

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar in bathtub
  • Accessible bathtub

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 16.50 per person

Parking

  • Self parking costs GBP 17.00 per night

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Mercure Bristol Grand Hotel Opening November 2015
Mercure Grand Hotel Opening November 2015
Mercure Bristol Grand Opening November 2015
Mercure Grand Opening November 2015
Mercure Bristol Grand Hotel Newly Refurbished
Mercure Bristol Grand
The Grand, Bristol Hotel Bristol
Thistle Hotel Bristol
Mercure Bristol Grand Newly Refurbished
Mercure Bristol Hotel Bristol
Mercure Bristol Grand Hotel Hotel
Mercure Bristol Grand Hotel Bristol
Mercure Bristol Grand Hotel Hotel Bristol

Frequently asked questions

Does Mercure Bristol Grand Hotel offer free cancellation for a full refund?
Yes, Mercure Bristol Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Bristol Grand Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Bristol Grand Hotel?
Yes. Self parking costs GBP 17.00 per night.
What are the check-in and check-out times at Mercure Bristol Grand Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Are there restaurants at or near Mercure Bristol Grand Hotel?
Yes, Keepers Kitchen & Bar offers British cuisine.
What's the area around Mercure Bristol Grand Hotel like?
Mercure Bristol Grand Hotel is in Bristol City Centre, a short 6-minute walk from Bristol Hippodrome Theatre and 7 minutes' walk from University of Bristol. Travelers say that the hotel is in a great location.

Mercure Bristol Grand Hotel Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Poor

Unfortunately an awful experience
Really bad experience. Long queue at check in. Suite was very dated, no working heating and extremely loud due to an organised party going on directly below (until 1am). Asked to change rooms and was told they were full (which wasn’t true as I did get a different room when I spoke to the manager), lady on reception was extremely rude and told me that the party is going on because they have to make money, she also took a personal call and went to the back room to scream loudly at what I assume was a family member. Was moved from the suite to a superior room (which was actually nicer than the suite). Location is good, but seriously awful service.
Mark, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Poor service.
No TV controle, no heating. Used bed clothes and broken glass left in the hallway all day ( still there at 5PM) Front desk does not answer the phone.
Peter, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Good stay over all! Good location and a nice hotel. Heating in the room not working, it was cold. Told reception on the first morning, was told they would put a heater in, no heater provided.
Ben, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maria, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Perfectly decent option for Bristol centre
I was a little perturbed but some of the recent reviews, but I had a perfectly good experience. My room was spacious and well equipped. Hotel parking was fine, if a little pricey for an overnight stay.
Peter, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

A few issues, but overall good
Please provide a chair in the room the suitcase rack a waste of space Please also provide a toilet brush, it embarrasing if you cant keep the toilet clean yourself, when sharing the room The lighting was dreadful in the room....gloomy But overall our stay was satisfactory and i would stay again, because if the central location. The breakfast was very good.
HILARY, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Michael, 2-night trip
Verified Hotels.com guest review

6/10 Good

Good location, good bathroom, but access with a vehicle for drop off/pick is horrendous (nothing like the photo provided as the road space in front of the hotel is owned by the Council and wardens pass by every 10 minutes), also floorboards creak like crazy and walls are poorly insulated. You can get better value elsewhere.
W, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice location petty about the rooms.
Hotel is in a good location and the bar seemed nice. Room was small, not well furnished and the bed was uncomfortable.
TIM, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

6/10 Good

Room was tiny compared to my parents room I booked for the same price. Horrid view of a skip on the roof. No heating, there was a tiny electric heater that had been placed in the room that barley did anything, and clicked constantly. Bar downstairs is nice
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room was lovely. Quiet, with good blackout curtains and not too hot - perfect for a good nights sleep.
Jeremy, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Not as grand as the name suggests
A little disappointed with our stay, the hotel isn't as grand as the name suggests! The room was Ok, but a little tired and no plug by the kettle and tea tray. Breakfast is probably one of the worst we've experienced, poor choice, cold coffee, toaster not switched on and staff just hanging around.
Ian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ian, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Mercure Bristol
Good friendly service, clean, comfy room and great breakfast
1-night trip
Verified Hotels.com guest review

8/10 Very good

Andrew, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Clare, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kathryn, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

6/10 Good

Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Rachel, 1-night trip
Verified Hotels.com guest review

6/10 Good

Ok for what we needed
We were here for a local wedding, 2 night stay. We asked front desk for more pillows but they never arrived, the room was cleaned late in the day and only 1 set of towels were given, I tried to call internally to front desk at different times over an evening and the next morning but no answer. I also called from my mobile and again no answer. The room was dark with some very bright wall/floor lamps that werent dimmable so thankfully there was a table lamp i could move to the side of the bed and turn it away so it created a softer light. The bed was hard but it would of had been ok for 1 night but 2 nights was a bit uncomfortable. The pillows were very flat which is why i wanted some more to watch tv in bed. The bathroom lighting, shower, extendable mirror and shower gel was really good. The wardrobe space was good and the tea tray and kettle were good. The staff behind the bar were very friendly and the same for reception. Parking was easy although the spaces were very narrow. The hotel feels like it needs money spent on the matresses and pillows and apart from that its a good hotel in a perfect location for what we needed.
Lisa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were amazing and accommodating as always. We've stayed at the hotel 4 times now, and it never fails to impress us.
Helen, 2-night family trip
Verified Hotels.com guest review