I had no idea what to expect really. I felt like most of the other reviews were subtle or not detailed enough. So of course, I was unsure going in, and planned to attempt a better review.
So yes, service at check-in was calming, respectful, clear and concise. Though I did not spend time in the lobby, it looked very festive and tidy/clean. The room was about 98% clean, the refrigerator could've been cleaned better. The bathroom, which is the most important for me, was spotless, was the cleanest hotel/motel bathroom I've ever seen. No strands of hair left behind. Yuck!!
The bed was very comfortable, floor/carpet appeared to be cleaned. No odors, no stains. I say this because I comfortable walking in my comfy socks and barefoot, which IS NOT typical for me at most stays.
I felt very safe, relaxed and content in my two nights there.
One night as I prepared for bed the membership advertising short film really grabbed my attention. It was about Black, and Queer/LGBTQIA+ folk feeling and being inclusive in their travels. As I Am both Black and Queer, it actually has me considering becoming a member. So honestly, I cannot wait to stay again.
{The only real con: was that the top of the microwave on my floor was dirty. I'm sure a guest simply did not clean up after themselves. And it was the holiday and I know housekeeping wasn't there.That's it.}