Yaganhouse - Hostel

2.0 star property
Natales hostel with restaurant and bar/lounge

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Yaganhouse - Hostel

Couples dining
Interior
Property entrance
Mountain view
Living area

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Laundry facilities
  • Free breakfast
  • Air conditioning
  • Non-smoking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Terrace
  • Garden
  • Computer station
  • Laundry service
  • Self-serve laundry
  • Barbecue grills
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • Reception hall
Feel at home
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • In-room climate control (air conditioning)
  • Barbecue grill(s)

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Shared Dormitory, Mixed Dorm, Shared Bathroom, Tower

Highlights

Air conditioning
Daily housekeeping
  • Sleeps 4
  • 2 Twin Bunk Beds

Basic Double Room, Tower

Highlights

Air conditioning
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room, Private Bathroom, Tower

Highlights

Air conditioning
Flat-screen TV
Separate bathtub and shower
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 2 Large Twin Beds

Standard Single Room, Garden View, Tower

Highlights

Air conditioning
Daily housekeeping
  • Sleeps 1
  • 1 Large Twin Bed

Standard Double Room, Private Bathroom, Tower

Highlights

Air conditioning
Flat-screen TV
Separate bathtub and shower
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room, Private Bathroom, Tower

Highlights

Air conditioning
Separate bathtub and shower
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 2 Large Twin Beds

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About the area

Map
O'Higgins 584, Natales, O'Higgins, 6160000

What's nearby

  • Plaza de Armas - 5 min walk
  • Puerto Natales Casino - 9 min walk
  • Costanera - 13 min walk
  • Lago Nordenskjold - 14 min walk
  • Mirador Cerro Dorotea - 3 min drive

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 22 min drive
  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 112.6 miles/181.2 km

Restaurants

  • ‪Pizzeria Mesita Grande - ‬5 min walk
  • ‪La Picada de Carlitos - ‬2 min walk
  • ‪Pizzeria Napoli - ‬5 min walk
  • ‪El Bote - ‬6 min walk
  • ‪Masay Pizza & Sandwich - ‬5 min walk

About this property

Yaganhouse - Hostel

When visiting Natales, Yaganhouse - Hostel is a great choice to consider. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights include a terrace and a garden.

At a glance

DONE

Hotel size

    • 9 rooms
DONE

Arriving/Leaving

    • Check-in start time: 1 PM; Check-in end time: 11 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7 AM - 11 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Garden
  • Terrace
  • Reception hall

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Freshen up

  • Shared bathroom
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Also known as

Yaganhouse
Yaganhouse Hotel
Yaganhouse Hotel Puerto Natales
Yaganhouse Puerto Natales
Yaganhouse Puerto Natales, Aisen Region, Chile
Yaganhouse Hostel Puerto Natales
Yaganhouse Hostel
Yaganhouse Hostel Natales
Yaganhouse Natales
Yaganhouse
Yaganhouse - Hostel Natales
Yaganhouse - Hostel Hostel/Backpacker accommodation
Yaganhouse - Hostel Hostel/Backpacker accommodation Natales

Frequently asked questions

Does Yaganhouse - Hostel offer free cancellation for a full refund?
Yes, Yaganhouse - Hostel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Yaganhouse - Hostel?
Sorry, pets aren't allowed.
Is parking offered on site at Yaganhouse - Hostel?
Sorry, there's no onsite parking at Yaganhouse - Hostel.
What are the check-in and check-out times at Yaganhouse - Hostel?
Check-in start time: 1 PM; Check-in end time: 11 PM. Check-out time is 11 AM.
Is there an onsite casino at Yaganhouse - Hostel?
No, this hostel doesn't have a casino, but Puerto Natales Casino (9-min walk) is nearby.
What is there to do at Yaganhouse - Hostel and nearby?
Yaganhouse - Hostel has a garden.
Are there restaurants at or near Yaganhouse - Hostel?
Yes, there's an onsite restaurant.
What's the area around Yaganhouse - Hostel like?
Yaganhouse - Hostel is a short 5-minute walk from Plaza de Armas and 9 minutes' walk from Puerto Natales Casino.

Yaganhouse - Hostel Reviews

Reviews

7.6

Good

8.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

4/10 Fair

Not a pleasant stay
We stayed here before and after our trek. After, the lady running the place offered laundry service. However, she kept delaying when it was going to be finished. We gave her one load to do but clearly it was mixed with other clothing. The next morning, she was no where to be found and we were scrambling to find all our articles of clothing with the help of the lady who makes breakfast (who was very sweet). Worse of all, when the lady was called over, she seemed upset that I was bothering her to find all of my clothing before leaving. Many other places have much friendlier people running their hostels and actually seem to enjoy the hospitality business. Not the case here. Room was unfinished. Shower door was broken. Unfortunately this place needs improvement. The facilities have good potential.
Verified Hotels.com guest review

4/10 Fair

Hotel and reception needs improvement
We stayed in room #8 and it was clearly not finished. Other rooms had a TV while ours had wires hanging from the wall. The sink area was not finished. When it is complete, it will probably be nice. Attention was paid to decorations. Bed was comfortable and heating was good. We also found hair on the bed so better cleaning is needed. Not very friendly lady who runs the hotel. It seemed we were bothering her. The lady who makes breakfast is really nice and accommodating. Also, we were charged in Chilean Pesos at a price that ended up being $10 USD over the quoted price we reserved on Hotels.com. We didn't notice this to later as we were in a rush to catch our bus. With some work, this place could be lovely.
Verified Hotels.com guest review

6/10 Good

Good value for the price
Noisy and dated room, although with good management and breakfasts. This was the cheapest private room with private bath I could find in Puerto Natales, so I guess you get what you pay for (although the management was very pleasant and the breakfasts good!).
Michael, 4-night romance trip
Verified Hotels.com guest review

8/10 Very good

Not all staff speak English but they are very eager to help
1-night trip
Verified Orbitz guest review

10/10 Exceptional

Highly recommend
Great place! Highly recommend. Good WiFi & great beds. Amazing customer service
Julie, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Overbooked!!
I couldn't check in as it was overbooked and they gave away my room to someone else.
Shaurin, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Shaurin, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Cosy place with wonderful staff
Yaganhouse was amazing. We were made to feel welcome from the very second we walked through the door and Francisco and Paulina went above and beyond to help us. We had a baggage disaster (thanks Iberia) and they both made lots of phone calls for us to try to resolve the situation and obviously genuinely cared (unlike Iberia!) The hostel itself is really cosy and a lovely place to base yourself before and after a tough trek. Rooms were clean and warm. Breakfast was good too.
Laura, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Eco Friendly Well Furnished Hostel
Amazing place to stay for a few days before the park. Very clean, with a great living and kitchen area. Private rooms available, with private bathrooms. Great for luggage storage while in the park, and for laundry after!
DMITRIY, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Walkable location in central area with supermarket and restaurant facilities within a few blocks or metres away. Nice ambience with wooden interiors and textiles and artwork. Knowledgeable and committed management and staff. Room was comfortable and clean, with contemporary barhroom and hot water. Would be handy to have some wall hooks and shelves for clothes and stuff. good round trip tour to El Calafate and glacier booked through hotel, with useful option to jump out in El Calafate as a one way trip.
1-night trip
Verified Expedia guest review

6/10 Good

Average
Very nice cozy place. But need to keep an eyes on cleanliness of bed sheets and blankets. There is an area you can enjoy around the house, kitchen avail for cooking. Owner is very nice and helpful.
watchareeporn, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very friendly, helpful, warm place to stay
My stay here was excellent. Good location, walkable to both bus and main areas of town. Host was extremely helpful, assisting with traveller's needs, making breakfast, and ensuring a comfortable, quiet stay for everyone. Thanks so much!
Dave, 1-night trip
Verified Expedia guest review

8/10 Very good

Great feel and staff.
This was a great place to stay apart from the bed in the double room. It needs to be retired from long service. The staff are great and if they got a new bed would highly recommend!
Verified Hotels.com guest review

8/10 Very good

Comfy beds, great breakfast - but chaotic staff
We stayed at the Yagan House hostel for two nights in total - one night before and again after trekking the famous W trek in the Torres del Paine. Remembering that Yagan House is a hostel (not a hotel) we were very pleased with the place overall. The beds were super comfy, the decor was cute, breakfast was great (coffee, eggs, toast and jam), and the staff tried to be as helpful as possible. The reason I'm not awarding full marks is that we paid for them to wash and dry a bag full of laundry for us to take with us onto our next destination. We were booked to depart on an early morning bus, and were concerned that there might not be enough time - but the staff promised everything would be ready in time and told us not to worry. In any case, the next morning as we were leaving they handed us a bag of wet laundry without a word of explanation... we only discovered our clothes were all still soaked wet through when we arrived at our next destination in Argentina - not a good surprise! Overall this is an attractive, friendly place to stay and a great base before and after visiting the Torres Del Paine. Just don't give them your laundry!!
Verified Hotels.com guest review

8/10 Very good

Nice hotel
Friendly and helpful staff, nice rooms.
Karolin, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Väldigt lyhört och dålig frukost. Trevlig personal och nära till centrum
Madelene, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Fijn verblijf
Mooi en fris hostel! Een aanrader! Hartelijk personeel.
frida, 2-night trip
Verified Expedia guest review

8/10 Very good

Jose Antonio, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

Personnel unilingue espagnol à la réception.
Personnel peut expliquer seulement en espagnol les excursions. Ils veulent souvent que l’on paye comptant, pour les excursions, sans vouchers et pour des gros montants payés d’avance.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Hübsches kleines Hostel in der Nähe des Zentrums
Nettes Personal, hübsche Holzzimmer, alles sauber. Personal sehr nett und hilfsbereit
Maximilian, 1-night trip
Verified Expedia guest review

4/10 Fair

Ostello grazioso con servizi di livello quasi da h
Un buon ostello che consiglierei, ambiente giovane e pulito, servizi eccellenti, peesonale accogliente e premuroso, camere ok apparte qualche approssimazione nei bagni. Unico neo che avevamo prenotato per due notti e la prima notte al nostro arrivo ci è stato detto che la camera a causa di un problema con expedia non c'era e ci hanno gentilmente prenotato da un altra parte per la prima notte dicendo che sulla seconda notte non ci sarebbero stati problemi. La se condannato notte invece, recati sul posto, risultava cancellata la prenotazione ma per fortuna c'erano delle camere disponibili e abbiamo pernottato comunque li. Insomma sulle prenotazioni un bel po' di casino
viaggiare x sco, 2-night trip
Verified Expedia guest review

8/10 Very good

Very dedicated personnel. The help I got solving some problem was far above the ordinary. Thanks a lot.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Great place to visit the city and the TDP park
Great and friendly staff. Extremely helpful also for organization to go to Torres Del Paine park. We can highly recommend this place. It is nice and clean. In the middle of the center of puoerto Natales. Breakfast is rich and tasty.
1-night trip
Verified Expedia guest review

8/10 Very good

Bei unserer Ankunft war das gebuchte Doppelzimmer nicht verfügbar und wir mussten die erste Nacht in einem Zimmer mit zwei Einzelbetten schlafen. Am nächsten Tag konnten wir in das Zimmer mit dem Doppelbett umziehen. Dafür haben wir einen Rabatt von 15 US Dollar erhalten. Das Yaganhouse ist sehr sauber und hat freundliche Mitarbeiter, das Frühstück ist auch wirklich nett gemacht! Die Gemeinschaftsküche ist sehr gut ausgestattet und man Kann prima dort kochen.
Linda, 4-night trip
Verified Expedia guest review

8/10 Very good

Buen lugar
Bien todo, se preocupan por madrugar para servir el desayuno. Muy amables.
Dario, 2-night romance trip
Verified Hotels.com guest review