National Exhibition Centre, Birmingham, England, B40 1PP
What's nearby
National Exhibition Centre - 8 min walk - 0.7 km
Resorts World Arena - 8 min walk - 0.7 km
The Bear Grylls Adventure - 8 min walk - 0.7 km
The Vox Conference Centre - 10 min walk - 0.8 km
Resorts World Birmingham - 10 min walk - 0.9 km
Getting around
Birmingham Airport (BHX) - 7 min drive
Coventry (CVT) - 26 min drive
East Midlands Airport (EMA) - 48 min drive
Solihull Hampton-in-Arden Station - 6 min drive
Birmingham Marston Green Station - 7 min drive
Birmingham International Station - 21 min walk
Air Rail Link Tram Stop - 21 min walk
Restaurants
Caffè Nero - 4 min drive
Subway - 7 min walk
Food & Bar Hall 3 NEC - 13 min walk
PizzaExpress - 10 min walk
Gild Lobby Bar & Lounge - 1 min walk
About this property
Hilton Birmingham Metropole
Hilton Birmingham Metropole offers a great location, putting you within a 15-minute walk of National Exhibition Centre. After visiting the 24-hour health club for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at one of the 2 bars/lounges. Other features include an indoor pool, a spa tub, and a sauna. Fellow travelers love the helpful staff and breakfast.
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Express check-in/out available
Early check-in subject to availability
Late check-in subject to availability
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Up to 2 children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (2 total, up to 75 lbs per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
Onsite self parking (GBP 16.00 per night)
Wheelchair-accessible parking and van parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
2 restaurants
2 bars/lounges
Coffee shop
Free daily reception
24-hour room service
Traveling with children
Children stay free (see details)
Children's pool
What to do
Concerts/live shows
Golf lessons nearby
Working away
31 meeting rooms
Conference space (59998 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Built in 1976
ATM/banking
Safe-deposit box at front desk
24-hour health club
An indoor pool
Spa tub
Sauna
Steam room
Banquet hall
Outdoor furniture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
55-inch flat-screen TV
Cable TV channels
Home comfort
Heating (climate-controlled)
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Free rollaway/extra bed
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
Food and drink
Highchair
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 18.00 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 30 per pet (may vary based on length of stay)
Parking
Self parking costs GBP 16.00 per night
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Birmingham Hilton
Birmingham Metropole
Birmingham Metropole Hilton
Hilton Birmingham Metropole
Hilton Metropole Birmingham
Hilton Metropole Hotel Birmingham
Metropole Birmingham
Metropole Birmingham Hilton
Metropole Hilton
Metropole Hilton Birmingham
Hilton Birmingham Metropole Hotel Birmingham
Hilton Birmingham Metropole Hotel
Hilton Metropole
Hilton Birmingham Metropole Hotel
Hilton Birmingham Metropole Birmingham
Hilton Birmingham Metropole Hotel Birmingham
Frequently asked questions
Does Hilton Birmingham Metropole offer free cancellation for a full refund?
Yes, Hilton Birmingham Metropole does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Birmingham Metropole?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Hilton Birmingham Metropole?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of GBP 30 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hilton Birmingham Metropole?
Yes. Self parking costs GBP 16.00 per night.
What are the check-in and check-out times at Hilton Birmingham Metropole?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Hilton Birmingham Metropole and nearby?
Hilton Birmingham Metropole has 2 bars and an indoor pool, as well as a 24-hour health club and a sauna.
Are there restaurants at or near Hilton Birmingham Metropole?
Yes, there are 2 onsite restaurants.
What's the area around Hilton Birmingham Metropole like?
Hilton Birmingham Metropole is in Marston Green, a short 7-minute drive from Birmingham Airport (BHX) and 8 minutes' walk from National Exhibition Centre. Travelers say that the hotel is in a great location.
Hilton Birmingham Metropole Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
8.2/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
4/10 Fair
21 Dec 2024
Service poor
Booked a disability room as i currently have a problem with my ankle
On check io handed water really cheap idea
The car park I was not made aware was for disabled and vip both reasons for me to avail of the space
No service in breakfast travel inn style help yourself
Staff in jeans chatting
No nice porter service anymore
The metropole standards have gone
Crispin Mclaughlin
Crispin Mclaughlin, 3-night trip
Verified Hotels.com guest review
8/10 Very good
18 Dec 2024
Lom
Lom, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
17 Dec 2024
Ok Hilton in an area of lots of hotel choice
Large hotel next to NEC and resort world. Large room but air con doesn’t get cold.
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
16 Dec 2024
Darren
Darren, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 Dec 2024
Good stay for concerts & events
Busy weekend with xmas events! Was very busy, bog hotel, clean & rooms were good. The breakfast was excellent choice. Great area to attend concerts & events as nice local area. Lift were slow & not working properly so had to use staircase which was annoying. No other place to get water & long que for the bar. Also using the pool area you cant check out prior which wasnt communicated. Lack of communication & guess busy weekend.
Hoosna
Hoosna, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
15 Dec 2024
Over priced
Over priced. £186 for 1 night plus parking and no breakfast
Not worth the money really
Allison
Allison, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
15 Dec 2024
Nice hotel but annoyed had to pay £15 for my parking
Tina
Tina, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
14 Dec 2024
Magdalene
Magdalene, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 Dec 2024
Good location, comfortable room, slow check in!
Hotel location and rooms were perfect. Check in was so slow, and arranging parking a pain. Took ages to get a receipt - not the best service form check in desk really. Otherwise, all ok.
Adam
Adam, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 Dec 2024
Best hotel in the Resorts World area
Paul
Paul, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
10 Dec 2024
Stay was generally great. Staff were super friendly and helpful. Facilities were good. One bad point was the fire alarm went off two or three times late at night and disturbed my sleep. There was no explanation given for this.
Joseph
Joseph, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2024
Tony
Tony, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
1 Dec 2024
Balbir
Balbir, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
Gillian
Gillian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Nov 2024
Philip
Philip, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2024
amanda
amanda, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2024
Hayleigh
Hayleigh, 1-night family trip
Verified Hotels.com guest review
6/10 Good
25 Nov 2024
Room was fine but window was very draughty and the high winds outside made for an awful sleep as the room was noisy and draughty.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
25 Nov 2024
Andrea
Andrea, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
Best nights sleep ever 3min walk from NEC
Had the best nights sleep - Very comforatable beds and pillows.
We were torn between the extensive bar menu and the restaurant both read so good! We decided on the restaurant and was not disappointed the décor was amazing let alone the food and service - very enjoyable.
Joanne
Joanne, 1-night family trip
Verified Hotels.com guest review
6/10 Good
24 Nov 2024
Disappointing hotel .
Check was fine. Arrived in our room and no water which is a given in most hotels. Just a basic couple of tea bags and coffee sachets. They did send two cans of water when advised. Also disappointing to have to pay a further £10 each to use the pool facilities. Pretty poor when we had paid £170 for one night
robert
robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
Nearly there
Great rooms but we had booked for 3 adults in one room and the room was only prepared for 2, tried to call reception and the phone didn’t work! However once informed, the staff quickly sorted this out. There are some doors right at the end of the corridor by 3077 which banged all night, other than that, it was a great stay
Sally
Sally, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
23 Nov 2024
Hil
Hil, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
23 Nov 2024
good hotel
was perfect for where we were staying.
room was very nicely decorated and larger than average.
wait time for check in was a lot longer than expected but that's because there was a big event going on within the hotel i think.
lots of services we didn't use but overall a good hotel stay.