6/10 Good
31 Dec 2024
Never Going Back To This Hotel .
My husband, kids and I book the not nights of 12/25/24 to 12 /29/24 here . We were all so excited about our stay . Our family stopped celebrating holiday’s years ago .Every holiday we come to Atlanta and stay in different hotels . It we’re so beautiful and clean This hotel was a big big disappointment. First the pool did not work the whole time we were here . Even though the front desk kept saying that the someone was coming to fix the pool . Second , our microwave was not working. Told the front desk and they brought up a microwave. They brought the microwave out from the LOBBY. This is what they put in our room . Third , our phone in the room kept going off n on . They came to fix it and it still didn’t work . Last the Spanish house keepers are very ignorant. You can ask them for toilet trees . They say , no English. Then turn around and start communicating Spanish with there other coworkers. This is absolutely appalling and unacceptable.
Ann
Ann, 4-night family trip
Verified Hotels.com guest review
