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Canopy by Hilton London City

4.0 star property
Hotel with restaurant, near Tower of London

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Canopy by Hilton London City

Bar (on property)
Junior Suite, 1 King Bed
49-inch Smart TV with digital channels, TV
Lobby
Exterior

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • 24-hour fitness center
  • 24-hour room service
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Water dispenser
  • Laundry service
  • Meeting room
Feel at home
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Espresso maker
  • Blackout drapes/curtains
The price is CA $248
CA $298 total
includes taxes & fees
Dec 15 - Dec 16

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living area

Junior Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Sofa bed - double
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed (Connecting Rooms)

Family Room, 1 King Bed (Connecting Rooms)

Family Room, 1 King Bed (Connecting Rooms)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 53 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite (Peloton Wellness)

Suite (Peloton Wellness)

Suite (Peloton Wellness)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Smart TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Twin Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

citizenM Tower of London

Free WiFi
Restaurant
Air conditioning
Bar
9.2 out of 10, Wonderful, (1453)
The price is CA $164
CA $197 total
includes taxes & fees
Dec 15 - Dec 16
citizenM Tower of London
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About the area

Map
11-15 Minorities St, London, England, Ec3N 1AX

What's nearby

  • Tower of London - 7 min walk - 0.6 km
  • Liverpool Street - 8 min walk - 0.7 km
  • Tower Bridge - 11 min walk - 1.0 km
  • London Bridge - 3 min drive - 1.8 km
  • The Shard - 4 min drive - 2.4 km

Getting around

  • London City Airport (LCY) - 26 min drive
  • Stansted Airport (STN) - 56 min drive
  • Heathrow Airport (LHR) - 58 min drive
  • London (SEN-Southend) - 68 min drive
  • Gatwick Airport (LGW) - 77 min drive
  • Luton Airport (LTN) - 81 min drive
  • Fenchurch Street Station - 4 min walk
  • Liverpool Street Station - 10 min walk
  • Moorgate Station - 15 min walk
  • Aldgate Station - 1 min walk
  • Aldgate East Station - 5 min walk
  • Tower Gateway DLR Station - 5 min walk

Restaurants

  • ‪Black Sheep Coffee - ‬1 min walk
  • ‪The Hoop & Grapes - ‬3 min walk
  • ‪Pret a Manger - ‬1 min walk
  • ‪St.Clare Coffee and Bar - ‬1 min walk
  • ‪The Three Tuns - ‬2 min walk

About this property

Canopy by Hilton London City

Canopy by Hilton London City offers a great location, putting you within just a 10-minute walk of Tower of London and Liverpool Street. Guests can grab a bite to eat at the restaurant and visit the 24-hour fitness center for a workout. This eco-certified hotel is also within a 15-minute walk of Tower Bridge and Brick Lane. Fellow travelers like that it's only a short walk to public transportation: Aldgate Station is steps away and Aldgate East Station is 5 minutes.

Languages

English, German, Italian, Spanish

At a glance

Hotel size

  • 340 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, up to 75 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • Built in 2020
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 49-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 24.00 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 40.00 per pet, per week

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Canopy by Hilton London City Hotel
Canopy by Hilton London City London
Canopy by Hilton London City Hotel London

Frequently asked questions

Does Canopy by Hilton London City offer free cancellation for a full refund?
Yes, Canopy by Hilton London City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Canopy by Hilton London City?
Yes, dogs are welcome, with a maximum weight of 75 lbs per pet. There's a charge of GBP 40.00 per pet, per week. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Canopy by Hilton London City?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Canopy by Hilton London City and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Canopy by Hilton London City?
Yes, there's an onsite restaurant.
What's the area around Canopy by Hilton London City like?
Canopy by Hilton London City is in London City Centre, a short 1-minute walk from Aldgate Station and 7 minutes' walk from Tower of London. Travelers give top marks for the hotel's prime location.

Canopy by Hilton London City Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Bed
Tower
Shower
Cities
Inner tubing
Restaurant

What guests liked

  • Breakfast was highly praised for its great variety, quality, and service. (35 reviews)
  • The property's gym was great, with a Peloton available for use. (4 reviews)
romieromieFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

J, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

geri, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel in a great location, very close to tube and easy walking distance to Tower Bridge, Thames and Spittlefields. Staff on front desk were great and hotel room was large and very comfortable. Having a Nespresso machine and a refillable water carafe (with a chilled water machine in hall) were great additions to the room. We would definitely go back to the hotel and would recommend it. Only suggestion for main hotel was that it was a shame that they closed the outside bar seating area at 10pm and, whilst inside, the bar remained open, it felt a little like they were clearing up from 10pm. Our biggest disappointment was rooftop bar, which we were told was a separate business to the hotel but as a customer that isn't clear. Staff are not very welcoming and despite several times declining filtered water for the table, they brought some anyway, then poured it even though we asked them to take it away and then tried to charge £4 for it. We were drinking champagne so it really wasn't that we couldn't afford the £4, it just felt underhand when we had said no. If someone had said upfront that there was a table service charge including water then that wouldn't have been an issue, but it's the fact that its clearly a sneaky add on to an already expensive bar. Not a tactic I would expect in a good hotel. Didn't experience this in the other two rooftop bars we visited so try those instead. but overall Canopy Hilton is a great choice for its staff, location and good rooms
Emma, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, rooms, breakfast and bar area. Would highly recommend a stay here.
ALISON, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Chiara, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Lorie, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Alexandra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adele, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
The overall vibe of the hotel was very nice. We were very impressed with our room. It was super spacious and the beds were very comfy. We also loved we had the option to stream on the TV. We hardly heard any noise from outside of our room. The only thing they could improve on was the water pressure of the shower as it was pretty weak. The breakfast was also very nice with lots of options.
Yasmin, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay
Amazing! Staff were so friendly!
Emma, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lauren, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The good and not so good
The good: My room was great, very quiet and spacious. Perfect location, near Aldgate station, Spitalfields Market and Liverpool st. Breakfast was solid, though long queues for the 2 coffee machines. The bad: The front desk employees were not very pleasant or helpful. I arrived in the morning on an overnight flight and asked if they might have a room available a bit earlier than their usual check-in time, 3pm. The person I dealt with said they'd try to have it cleaned earlier but couldn't guarantee and were impatient about taking payment even though no one was waiting behind me. I went for a long walk and when I came back to the hotel at 2pm to see if my room might be available the front desk person said it'd be ready in 10 minutes. Great. I went up to the desk after 10 minutes and they said the same thing. Then 3pm came around and the room still wasn't ready. There were a bunch of guests waiting in the lobby for rooms by now. An employee eventually came to me with a key shortly after I asked what the issue was. He said nothing and put the key in my hand and didn't let me know where the room or lifts were. I had to go to the desk to ask. I understand that an earlier check-in is an exception, however the employees could have communicated the situation clearly to avoid disappointment. They also could have been a lot nicer to guests waiting for rooms beyond the check-in time. In the end I just avoided dealing with them and enjoyed the room & convenience of the location.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Had a lovely stay at the canopy hotel, rooms were very clean & lovely, couldn’t fault the staff & service provided . Nice breakfast & lobby area too. Good location, would like to stay again one day :)
Lily, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Henrietta, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eduard, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nayeema, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Esmail, 1-night trip
Verified Hotels.com guest review

6/10 Good

Sink was clogged.
R, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing, friendly staff and an amazing environment
Jessica, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fab hotel
Fab stay for birthday celebration. Room decorated and treats left in room. Gorgeous room. Lovely view. Staff all very friendly. Great location.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Great place to stay for the City. Roof bar views are stunning.
John, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Charles, 2-night trip
Verified Hotels.com guest review

6/10 Good

Not recommended to stay
Air conditioniywas not working… very hot and was sweating whole night… could not sleep… Wi-Fi was not working Absolutely pathetic experience and very expensive… Zero value for money Would not stay again
Pradeep, 1-night business trip
Verified Hotels.com guest review