4/10 Fair
29 Dec 2024
Crusty, dusty and so noisy
I travel for work frequently and this was hands down the worst hotel I’ve ever stayed at. I have stayed at their sister property down the street and expected the same experience here (especially at a higher rate) and I was terribly wrong. My husband and I took a kid free weekend trip to celebrate my birthday and it was such a bummer. I upgraded our room and I’m scared to see what the regular rooms look like. The room was so old, dusty, scuffs all over the walls and furniture, no where to put clothes, no toilet paper upon arrival, etc. They also didn’t have an elevator in our area so we had to lug all our luggage down two flights of steps. Our room was located next to the pool which is open until 11 and not monitored. There were kids and people running, screaming, slamming the doors 24/7 - we got no rest. The walls were paper thin. The only silver lining is the onsite restaurant, it had great service and food. 0/10 would recommend.
Verified traveller
2-night trip
Verified Hotels.com guest review
