Hampton Inn & Suites Phoenix-Surprise

Surprise hotel with outdoor pool

Choose dates to view prices

Fri, Dec 5
Sun, Dec 7
December 2025
January 2026
At Hampton Inn & Suites Phoenix-Surprise, unwind with a full breakfast and rejuvenate at the spa tub or outdoor pool. Previous guests rave about the helpful staff and delicious breakfast, making this hotel an ideal choice for those seeking relaxation with amenities like a gym, 24-hour business center, free WiFi, luggage storage and newspapers.
Wonderful

Popular amenities

  • Pet-friendly
  • Electric vehicle charging point
  • Gym
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Hot tub
  • 24-hour business center
  • Business center
  • 3 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
CA $152
CA $174 total
includes taxes & fees
Dec 16 - Dec 17

Room options

Showing 12 of 12 rooms
2 Queen Beds, Accessible, Non Smoking | Bathroom
2 Queen Beds, Accessible, Non Smoking
2 Queen Beds, Accessible, Non Smoking
2 Queen Beds, Accessible, Non Smoking | Bathroom

2 Queen Beds, Accessible, Non Smoking

Exceptional

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Shower/tub combination
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds
Studio, 1 King Bed, Accessible, Non Smoking
Studio, 1 King Bed, Accessible, Non Smoking
Studio, 1 King Bed, Accessible, Non Smoking
Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking

Exceptional

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
  • Sleeps 4
  • 1 King Bed
Studio, 2 Queen Beds, Accessible, Non Smoking
Studio, 2 Queen Beds, Accessible, Non Smoking
Studio, 2 Queen Beds, Accessible, Non Smoking
Studio, 2 Queen Beds, Accessible, Non Smoking

Studio, 2 Queen Beds, Accessible, Non Smoking

Exceptional

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
  • Sleeps 6
  • 2 Queen Beds

2 Queen Beds Room, Non-Smoking

  • Sleeps 5

Two Queen Studio Suite with Sofabed

  • Sleeps 5

King Studio Suite with Sofabed

  • Sleeps 3

Mobility Access King Studio with Roll in Shower

  • Sleeps 4
Interior
In-room safe, iron/ironing board, free cribs/infant beds
Bathroom
Interior

Mobility Access Two Queen Studio with tub

  • Sleeps 6

Mobility Access Two Queen Room with Tub

  • Sleeps 4
One king studio sofabed nosmoking
In-room safe, iron/ironing board, free cribs/infant beds
One king studio sofabed nosmoking
In-room safe, iron/ironing board, free cribs/infant beds

One king studio sofabed nosmoking

Exceptional

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
Two queen beds nonsmoking
Two queen beds nonsmoking
Two queen beds nonsmoking
Two queen beds nonsmoking

Two queen beds nonsmoking

Exceptional

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds
Two qns studio sofabed nosmoking
In-room safe, iron/ironing board, free cribs/infant beds
Two qns studio sofabed nosmoking
Two qns studio sofabed nosmoking

Two qns studio sofabed nosmoking

Exceptional

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Lobby
  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
9.4
Exceptional
649 reviews
CA $161
CA $184 total
includes taxes & fees
Nov 30 - Dec 1
Hilton Garden Inn Surprise Phoenix
Outdoor pool, pool umbrellas, sun loungers
  • Pool
  • Free breakfast
  • Pet-friendly
  • Free parking
8.6
Excellent
1,013 reviews
CA $143
CA $163 total
includes taxes & fees
Dec 14 - Dec 15
Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel
Exterior
  • Pool
  • Free breakfast
  • Pet-friendly
  • Free parking
9.2
Wonderful
203 reviews
CA $112
CA $128 total
includes taxes & fees
Nov 30 - Dec 1
Garner Hotel Phoenix Northwest – Surprise by IHG
Free daily buffet breakfast
  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
9.4
Exceptional
1,001 reviews
CA $145
CA $166 total
includes taxes & fees
Nov 30 - Dec 1
Holiday Inn Express Surprise by IHG
Indoor pool
  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.6
Excellent
1,009 reviews
CA $137
CA $157 total
includes taxes & fees
Nov 30 - Dec 1
Comfort Inn & Suites Surprise Near Sun City West
Outdoor pool
  • Pool
  • Free breakfast
  • Pet-friendly
  • Free parking
8.6
Excellent
1,007 reviews
CA $144
CA $165 total
includes taxes & fees
Nov 30 - Dec 1
Best Western Plus Surprise-Phoenix NW
Outdoor pool
  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
9.6
Exceptional
581 reviews
CA $180
CA $207 total
includes taxes & fees
Dec 14 - Dec 15
Residence Inn Phoenix NW/Surprise
Exterior
  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
8.8
Excellent
1,007 reviews
CA $133
CA $150 total
includes taxes & fees
Nov 25 - Nov 26
Holiday Inn Express Hotel & Suites PEORIA NORTH - GLENDALE by IHG
Suite, 2 Queen Beds, with Sofa, Non Smoking
  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
7.2
Good
1,010 reviews
CA $116
CA $131 total
includes taxes & fees
Nov 28 - Nov 29
Quality Inn & Suites Phoenix NW - Sun City
Gazebo
  • Pool
  • Free breakfast
  • Pet-friendly
  • Free parking
7.6
Good
1,011 reviews
CA $116
CA $131 total
includes taxes & fees
Dec 15 - Dec 16
La Quinta Inn & Suites by Wyndham Phoenix West Peoria
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
14783 W Grand Ave, Surprise, AZ, 85374

What's nearby

  • Banner Del E Webb Medical Center - 5 min walk - 0.5 km
  • Fred Kuentz Center - 3 min drive - 2.3 km
  • Sun Village Golf Course - 3 min drive - 2.3 km
  • R.H. Johnson Center - 4 min drive - 2.3 km
  • State Farm Stadium - 20 min drive - 24.7 km

Getting around

  • Phoenix Deer Valley Airport (DVT) - 33 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 42 min drive

Restaurants

  • ‪In-N-Out Burger - ‬5 min drive
  • ‪Raising Cane's Chicken Fingers - ‬5 min drive
  • ‪Better Buzz Coffee - ‬5 min drive
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Circle K - ‬2 min walk

About this property

Hampton Inn & Suites Phoenix-Surprise

Enjoy your visit to Surprise with a stay at Hampton Inn & Suites Phoenix-Surprise. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Fellow travelers say great things about the helpful staff and breakfast.

At a glance

Hotel size

    • 100 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Contactless check-in available
    • Express check-out available
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Free reception (select days)

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Conference space (1216 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Hot tub
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free weekday newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 10 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Hampton Inn Hotel Phoenix-Surprise
Hampton Inn Phoenix-Surprise
Hampton Inn Phoenix-Surprise Hotel
Hampton Inn Suites Phoenix Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel
Hampton Inn & Suites Phoenix-Surprise Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel Surprise

Frequently asked questions

Does Hampton Inn & Suites Phoenix-Surprise offer free cancellation for a full refund?

Yes, Hampton Inn & Suites Phoenix-Surprise does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hampton Inn & Suites Phoenix-Surprise?

Yes, there's an outdoor pool. Guests have pool access from 8 AM to 10 PM.

Are pets allowed at Hampton Inn & Suites Phoenix-Surprise?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hampton Inn & Suites Phoenix-Surprise?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Hampton Inn & Suites Phoenix-Surprise?

You can check in starting at 3 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Hampton Inn & Suites Phoenix-Surprise?

No, this hotel doesn't have a casino, but Desert Diamond Casino - West Valley (18-min drive) is nearby.

What is there to do at Hampton Inn & Suites Phoenix-Surprise and nearby?

Hampton Inn & Suites Phoenix-Surprise has an outdoor pool and a hot tub, as well as a fitness center.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Hampton Inn & Suites Phoenix-Surprise Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staffRoomBreakfastBedFamily friendlyAir conditioningLocationParkingAmenitiesCoffee

What guests liked

  • Breakfast was consistently described as good, hot, fresh, and delicious with a wide variety of options. (52 reviews)
  • The pool area was clean, well-maintained, and inviting, with many guests praising its cleanliness and pleasant atmosphere. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

10/10 Exceptional

Lindy at the front desk was awesome and accommodating!
Russ, 2-night trip

10/10 Exceptional

Excellent Stay

Staff was amazing from day one. The rooms are comfortable clean and worth every penny!!!
Crystal, 3-night trip

10/10 Exceptional

Everything was great
Sherree, 1-night trip

10/10 Exceptional

To start, this place is extremely walkable. With a Sports bar and grill nearby, An Albertsons grocery store in a mini mall, and a Denny's right across the parking lot, this is a great spot. The room was clean, everything worked, and it was comfortable. Staff were attentive, amazing, skilled communicators, and there for anything we needed.
Heather, 1-night trip

10/10 Exceptional

Always a nice place and clean place to stay
Lawrance, 2-night trip

10/10 Exceptional

The choices at breakfast are endless!
Beverly, 3-night trip

10/10 Exceptional

Great room and fantastic breakfast
Grzegorz, 1-night trip

10/10 Exceptional

Lovely place

Nice place. Wonderful crew
Yaron, 2-night trip

10/10 Exceptional

Nice people Simple rooms Close to restaurants
Robert, 1-night trip

8/10 Very good

Enjoyed staying here. Close to shopping and to my family's home.
Heidi, 3-night trip

10/10 Exceptional

We had a great stay
Scott, 2-night trip

10/10 Exceptional

Service, room and staff was excellent, I would definitely stay here again
Ana, 1-night trip

10/10 Exceptional

Clean property with great amenities.
matthew, 2-night trip

10/10 Exceptional

Convenient location hotel is very clean
Marcia, 1-night trip

10/10 Exceptional

Staff was great, rooms clean and pool area was very nice!
Jonel, 2-night trip

10/10 Exceptional

Everyone here was so amazing we were there for a tough situation and the staff was so so precious to my daughter and granddaughter before i got there making them feel safe and cared for. I can't thank them enough . It was great they even made fresh cookies . I will always come back and recommend anyone who needs a place to stay ...
Andrea, 1-night trip

10/10 Exceptional

Everything was good!! AC went out when we came back to our room but maintenance fixed it within 10mins of us making call to the front desk.
Kathleen, 2-night trip

10/10 Exceptional

Great facility with good staff.
Mark, 1-night trip

10/10 Exceptional

A+

This was a really enjoyable stay. The room was very big and super clean. The amenities were complimentary and the receptionist Paula was amazing!
Adan, 1-night trip

10/10 Exceptional

Staff are always friendly and helpful. Nice room and great breakfast.
Lou, 1-night trip

10/10 Exceptional

Friendly service, clean rooms,
Katherine, 1-night trip

10/10 Exceptional

Provided what we needed and hoped for on our visit.
Larry, 2-night trip

10/10 Exceptional

Quiet, clean, simple, great pool, great breakfast and sweet staff. Can’t beat it
Naomi, 2-night trip

10/10 Exceptional

Very clean hotel, friendly and helpful staff, great breakfast and very clean and organized
Martin, 1-night trip

10/10 Exceptional

Jessica at the front desk was very friendly and helpful in guiding me on some questions about the area.
pablo, 1-night trip