4/10 Fair
17 Jan 2025
Will Not Return
1.Elevator has been broken 'for awhile' with no plans to have it repaired. This means the kitchen I paid for and the quieter room I requested were unavailable and I had to be rebooked into a room with fewer amenities directly behind the office.
2. Fitness center has broken machinery (the recumbent bike). Since I suffer from mild vertigo, I can't use treadmills for very long. No fitness center use for me.
3. Only two bedside drawers in the entire room? I stayed for 4 nights/5 days and had very few places to put clothes.
4. Breakfast bar: warm items were cold the two days I tried to eat. "Hot water' tasted like it had coffee residue in the carafe.
5. No ice machine on the first floor. I had to stay on the ground floor since there is no working elevator, and even though there is a sign pointing to Ice & Vending machines, there is no ice. I would have asked at the front desk, but there was no one there and the bell had been removed at that time.
I will not be back.
Jillian
Jillian, 4-night business trip
Verified Hotels.com guest review
