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Pullman Hanoi Hotel

4.5 star property
Luxury hotel with spa, near Hoan Kiem Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pullman Hanoi Hotel

Exterior
Egyptian cotton sheets, premium bedding, down comforters
View from property
Interior entrance
Sports facility

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Connecting rooms available
  • Spa
  • Free parking
Main amenities
  • Daily housekeeping
  • Winery
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
  • Separate sitting area
The price is CA $117
CA $132 total
includes taxes & fees
Jan 28 - 29 Jan 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed, Business Lounge Access, City View (Executive)

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Business Lounge Access, City View (Executive)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
TV
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
TV
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View

Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 2 Twin Beds, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
TV
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
TV
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Business Lounge Access

Executive Suite, 1 King Bed, Club Lounge Access

Executive Suite, 1 King Bed, Business Lounge Access

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
TV
  • 78 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds, Business Lounge Access, Executive Level (Executive)

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Twin Room, 2 Twin Beds, Business Lounge Access, Executive Level (Executive)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
TV
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, City View

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 2 Twin Beds, City View

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
TV
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Lobby sitting area

Hanoi Royal Palace Hotel 2

Free breakfast
Spa
Airport transfer
Parking available
9.8 out of 10, Exceptional, (3142)
The price is CA $9
CA $10 total
includes taxes & fees
Jan 8 - 9 Jan 2025
Hanoi Royal Palace Hotel 2
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About the area

Map
40 Cat Linh Street, Dong Da District, (Entrance 61 Giang Vo Street), Hanoi, 10000

What's nearby

  • Ho Chi Minh Mausoleum - 16 min walk - 1.4 km
  • St. Joseph's Cathedral of Hanoi - 4 min drive - 2.9 km
  • Hoan Kiem Lake - 4 min drive - 3.3 km
  • Hanoi Old Town Night Market - 4 min drive - 3.3 km
  • West Lake - 5 min drive - 3.7 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 36 min drive
  • Hanoi Long Bien Station - 11 min drive
  • Ga Thuong Tin Station - 17 min drive
  • Hanoi Railway Station - 22 min walk

Restaurants

  • ‪Ga Trên Cao Cát Linh - ‬3 min walk
  • ‪Mint Bar & Cafe - Pullman Hanoi Hotel - ‬1 min walk
  • ‪Highlands Coffee - ‬1 min walk
  • ‪Executive Lounge - Pullman Hanoi Hotel - ‬2 min walk
  • ‪Pao Quán - ‬3 min walk

About this property

Pullman Hanoi Hotel

Pullman Hanoi Hotel features a winery and puts you just a 5-minute drive from St. Joseph's Cathedral of Hanoi and Hanoi Opera House. Guests can visit the spa to indulge in hot stone massages, facials, or body scrubs, and international cuisine is served at La Cheminee, which is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center.

Languages

English, French, German, Korean, Vietnamese

At a glance

DONE

Hotel size

    • 240 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The check-in location differs from the property location; go to: [Executive Lounge for reservation on Executive floor]
    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Local laws may restrict unmarried guests from sharing a room
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground
  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Yoga classes
  • Shopping
  • Pool table

Working away

  • Business center
  • 10 meeting rooms
  • Computer station
  • Conference center (6243 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1998
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Designer stores on site
  • Full-service spa
  • 4 outdoor pickleball courts
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Winery on site
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Mediterranean architecture

Accessibility

  • Braille/raised signage
  • Elevator

Room amenities

Be entertained

  • 32-inch TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Fireplace
  • Separate sitting area

Freshen up

  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Fit and Spa Lounge has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

La Cheminee - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Happy hour is offered.
Mint Bar - This bar serves brunch and light fare. Happy hour is offered. Open 24 hours. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 23 for adults and USD 11.5 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 1:00 PM and 6:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 40.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hanoi Pullman
Hanoi Pullman Hotel
Hotel Pullman Hanoi
Pullman Hanoi
Pullman Hanoi Hotel
Pullman Hotel Hanoi
Pullman Hanoi Hotel Hotel
Pullman Hanoi Hotel Hanoi
Pullman Hanoi Hotel Hotel Hanoi

Frequently asked questions

Does Pullman Hanoi Hotel offer free cancellation for a full refund?
Yes, Pullman Hanoi Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pullman Hanoi Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Pullman Hanoi Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Pullman Hanoi Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Pullman Hanoi Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Pullman Hanoi Hotel and nearby?
Onsite recreation at Pullman Hanoi Hotel includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Pullman Hanoi Hotel also has a winery and an outdoor pool, as well as a sauna and a steam room.
Are there restaurants at or near Pullman Hanoi Hotel?
Yes, La Cheminee offers international cuisine.
What's the area around Pullman Hanoi Hotel like?
Pullman Hanoi Hotel is a short 12-minute walk from Temple of Literature and 14 minutes' walk from Ho Chi Minh Museum.

Pullman Hanoi Hotel Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Fair

Chan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very helpful staff. Great breakfast selection. Good value hotel. Rooms could use a little upgrading but it has the essentials in place. Swimming pool decking needs fixing. Overall we had a nice. comfortable and enjoyable stay there.
Jethro, 5-night family trip
Verified Expedia guest review

6/10 Good

Minjoo, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Not meet standard and expectations
*Room very dark and dull* bathroom flush not working * shower appearance moldy * Bathroom towels are very old * Shower door is not close properly. Water came off all over floor* O'clock in the room is not working * Lavabove sink water came off all over everytime in use * Breakfast not enough viarities of Food.* Carpet appears very old with dark blue color * Light bulb in the room very low , make the room very DARK ! * Manager just hear the complain but seemed he might not do anything. Out of his territory ? Or nothing he can do !
3-night business trip
Verified Hotels.com guest review

8/10 Very good

Wojciech, 1-night trip
Verified Expedia guest review

6/10 Good

Will not comeback
Very good service, but the room was poor, bathroom not clean, shampoo dispensers not working, the room itself the same, room service didn't have a menu, you need to call to ask for a pricewould not expect from 5 star
Vitaly, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay
Nice facilities and courteous staff, which was very helpful.
MITHUN, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

A pleasant place to spend a couple days
Quan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great
Had just 1 night at the pullman this was my 2nd stay here. Note to travellers, get the reception to get your taxi to the airport it will save you a much money as the Hanoi taxis rip foreigners off.
Carole, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

ITO, 1-night trip
Verified Expedia guest review

6/10 Good

YAT LUN, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice luxurious hotel. Staffs are very helpful and professional. Breakfast is more towards continental, will be good to have more local options.
Sue Phay, 3-night business trip
Verified Expedia guest review

6/10 Good

Xiaofeng, 3-night trip
Verified Expedia guest review

8/10 Very good

sajan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We stayed at the Pullman for a week, and it was the best experience and value in Vietnam. The staff was super friendly and helpful. The rooms were big and clean, and we had our laundry cleaned at very reasonable rates. We had a dedicated breakfast table and the servers knew our drinks. The pool was nice, the gym was huge, and the whirlpool was great. We also played tennis on the grounds. The location was close enough to walk to old quarter for us (~1 mile). Highly recommend the Pullman!
Monica, 7-night family trip
Verified Expedia guest review

2/10 Poor

Old property, not maintained well, AC plant unable to take load, hot rooms, property didnt upgrade to new convenient features.
Sumit, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Panagiotis, 3-night trip
Verified Expedia guest review

4/10 Fair

The staff were really accommodating and very friendly. The first room we were taken to had two lights that were not working, and the room was already very dark. Without hesitation, we were offered an upgrade to a larger room but was still very dark, but we took that regardless. We stayed for 9 nights and changed rooms twice. The toilets were constantly blocked and water from the sink did not drain. Because the staff were so nice we actually felt bad complaining. Eventually, the blockage issues got out of hand so we were offered another room change. I would not recommend staying because of the very dated rooms. The were so dated it prompted me to ask how old the building was. Staff is A , professional and just good people.
Shirley, 9-night family trip
Verified Expedia guest review

4/10 Fair

wifi was weak, breakfast was bad
kelvin, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Venice, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Willie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Located near old quarter attraction sites within 30-min walking radius. Room are clean and comfortable. They only open a single wing right now due to renovation. The walking corridor is a bit hot but not a big issue. Swimming pool is a bit dated but it is fine. Walking distance to a lot of restaurants. Breakfast is nice with good selection. For dinner, their usual restaurant is not open, so either you order room service or you can have it at the bar in lobby. But the food is not too good, so for lunch and dinner it is better to eat out.
Kean Seng, 2-night business trip
Verified Expedia guest review

6/10 Good

Franz, 1-night trip
Verified Hotels.com guest review

6/10 Good

Benjamin, 2-night business trip
Verified Hotels.com guest review