Calle Portugal, 68, Paseo de las Canteras, 78, Las Palmas de Gran Canaria, 35010
What's nearby
Las Canteras Beach - 3 min walk - 0.3 km
Mesa y Lopez Avenue - 5 min walk - 0.5 km
Santa Catalina Park - 13 min walk - 1.2 km
Las Arenas Commercial Center - 14 min walk - 1.2 km
Port of Las Palmas - 8 min drive - 5.3 km
Getting around
Gran Canaria Airport (LPA) - 32 min drive
Restaurants
Las Buenas Pulgas - 2 min walk
Bar la Peña - 3 min walk
Granier - 5 min walk
Tasca la Lonja - 4 min walk
El Churrasco - 6 min walk
About this property
Sercotel Playa Canteras
Sercotel Playa Canteras offers a great location, putting you within a 15-minute walk of Las Canteras Beach and Santa Catalina Park. You can get a workout in at the 24-hour fitness center or take a dip in the outdoor pool. Also, this hotel is within a short drive of Port of Las Palmas. Fellow travelers love the helpful staff.
Languages
English, German, Spanish
At a glance
Hotel size
125 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast each morning (surcharge)
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Hiking/biking trails nearby
Windsurfing nearby
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
On-site car rental
Laundry service
Facilities
1 building/tower
Built in 1970
Terrace
24-hour fitness center
An outdoor pool
Accessibility
Wheelchair accessible
Lever door handles
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Sleep well
Pillow menu
Bed sheets provided
Freshen up
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per pet, per day
Policies
This property does not have elevators.
This property accepts major credit cards and debit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Exe Canteras
Exe Las Canteras
Hotel Exe Canteras
Hotel Exe Las Canteras
Las Exe
Canteras Dunas
Dunas Canteras Hotel
Hotel Exe Las Canteras Gran Canaria/Las Palmas De Gran Canaria
Hotel Exe Las Canteras Las Palmas de Gran Canaria
Exe Las Canteras Las Palmas de Gran Canaria
Frequently asked questions
Does Sercotel Playa Canteras offer free cancellation for a full refund?
Yes, Sercotel Playa Canteras does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sercotel Playa Canteras?
Yes, there's an outdoor pool.
Are pets allowed at Sercotel Playa Canteras?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Sercotel Playa Canteras?
Sorry, there's no onsite parking at Sercotel Playa Canteras.
What are the check-in and check-out times at Sercotel Playa Canteras?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Sercotel Playa Canteras?
No, this hotel doesn't have a casino, but Casino Las Palmas (15-min walk) is nearby.
What is there to do at Sercotel Playa Canteras and nearby?
Have fun with nearby activities like hiking and windsurfing, and practice your swing on the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
What's the area around Sercotel Playa Canteras like?
Sercotel Playa Canteras is a short 3-minute walk from Las Canteras Beach and 13 minutes' walk from Santa Catalina Park.
Sercotel Playa Canteras Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Beach
Service staff
Room
View
Restaurant
Ocean
Bar
Bed
Location
Reviews
10/10 Exceptional
21 Nov 2024
Pretty perfect
Loved the hotel & location was brilliant. 2 small criticisms.
A hot water urn at breakfast would be great to save us tea drinkers waiting at the coffee machine for hot water.
No drawers in rooms! Even a bedside compartment would be nice.
We will certainly return to this hotel as pretty much perfect 😀
Helen
Helen, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
14 Oct 2024
Michael
Michael, 6-night trip with friends
Verified Hotels.com guest review
6/10 Good
22 Jul 2024
Les fenêtres ne sont pas isolées ça fait qu’il y avait beaucoup de bruit car il y a le restaurant en dessous impossible de dormir jusqu’à minuit.
On entend les conversations depuis la chambre.
La piscine était trop petite.
Le personnel rien à dire excellent.
Margarita
Margarita, 7-night family trip
Verified Ebookers guest review
8/10 Very good
15 Jul 2024
This is a Hotel in the center.of the city, dont expect it be surrounded by clean streets. Through the hotel on clean and the rooms are also clean and spacious, one day some electrical line was down and the AC was not working, problem solved the next day as well as the water skewer in the shower was clogfed and they did their best to solve it. Breakfast included was exceptional, the restaurant had really good food if you opted to dine in, price is just, based the area and the location of the city you are in. Parking was not an easy task, you had to park a few blocks down a d it was 20 euros per night, if you were lucky enough to fibd a spot in the street then you saved extra bucks there.
Overall I believe is a good hotel to stay near the center, but if you are looking atmore beachy tourist places, then you would have to look at the aouth.
Yanet
Yanet, 3-night family trip
Verified Expedia guest review
8/10 Very good
16 Jun 2024
Complete and healthy breakfast and close to the beach
ESTHER
ESTHER, 5-night trip
Verified Expedia guest review
10/10 Exceptional
28 May 2024
Amazing hotel with great facilities such as swimming pool. Hotel is located a minute away from the beach and there are multiple dining options and coffee shops. Very friendly staff and fabulous cleaning team who is always very nice and helpful.
Dana
Dana, 3-night trip
Verified Expedia guest review
10/10 Exceptional
1 Apr 2024
Toby
Toby, 3-night trip
Verified Expedia guest review
4/10 Fair
27 Feb 2024
Plus jamais!
Très cher pour ce que c'est... Aucun endroit pour la voiture pour l'arrivée et le départ pour débarquer les valises. Assez bruyant la nuit si on est face à la mer car on entend tout le monde sur le boardwalk sur les bancs etc. Aucune machine distributrice donc si besoin de bouteilles d'eau ou autre en soirée ou la nuit, aucune possibilité dans l'hôtel et autour proche. Ils nous disent que le minibar est gratuit ce qui est vrai mais il n'est pas rempli lors du ménage. Même chose pour les cafés. On a donc demandé à la réception un café et il fallait le prendre dehors au grand vent. On a aussi demandé un autre jour si on pouvait nous réchauffer un burger dans une boîte au micro ondes 1 min. Le gars à la réception nous a dit oui mais il est revenu en nous disant que le chef ne voulait pas car cela ne venait pas du restaurant de l'hôtel et que c'était la loi espagnole de salubrité... Aucun micro-ondes disponible nulle part. Les photos montrent des chambres avec balcon mais très peu ont. Très très déçu. La piscine est chaude même en hiver, car peu profonde, mais il vente tellement que nous y sommes allés qu'une fois.
Annie
Annie, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Feb 2024
Excellent few days at this lovely hotel in Playa Canteras. Lots of bars and restaurants all along the promenade with a lovely beach too.
Ashley
Ashley, 3-night trip
Verified Expedia guest review
8/10 Very good
26 Dec 2023
I stayed for 11 nights in December in both a superior balcony room (7th floor sea facing), and a classic room without balcony (6th floor also sea facing).
There were some issues with the loss of water supply over the first two days. This was intermittent and outside the control of the hotel, but nonetheless did spoil the experience and cause a lot of aggravation. It's also important to know that the balcony room wasn't really worth paying extra for - I was on the 7th floor, above the swimming pool solarium area. But there was zero sunshine on the balcony for the whole time. I assume you'd get some sunlight in the summer months but if booking in the winter, be aware you might be in the shade the whole time. It did look like the balconies on the very top floor (8th) get lots of sunshine.
The rooftop pool and solarium area is nice but quite small - the pool is very cold and not really worth much. It would be better to have more space for people to lie down - there are only 6 sunbeds so you have to grab these early, before the sun comes round.
If you're not in a superior room but on the front, be aware that there are lots of lively bars and restaurants immediately beneath the floors. I was lucky to get a 6th floor room, away from the bars to avoid noise disturbance.
Also, the water flooded the rest of the bathroom floor in room 709.
Overall, once the issues highlighted above were resolved, I was happy to extend my stay over Christmas and would stay here again.
Nicholas
Nicholas, 2-night trip
Verified Expedia guest review
10/10 Exceptional
14 Dec 2023
Great location on the beach boardwalk and super staff.
Adrian
Adrian, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 Nov 2023
Grand Stay in Gran Canaria
The hotel is modern, clean, comfortable, and located right on the beautiful beach of Las Palmas. The staff was professional, informative, friendly, and helpful. Everyone spoke excellent English. The hotel has an on-site restaurant serving excellent food with a wide selection of chef-quality choices ranging from Spanish, European and Western dishes. A breakfast buffet is provided with a broad selection of foods ranging from juices and cereals to a broad selection of pastries, tortilla, and waffles. 5-stars. The room was spacious with a view of the ocean and modern, eco-friendly furnishings. Very clean and accommodating. Again 5-stars. There is adjacent parking along the street and a taxi right outside the hotel. There is a supermarket next door and modern Laundromat within a block. A taxi ride to the airport takes about 30 minutes. There is a Hop-on Hop-off stop within a ten minute walk of the hotel. The bus enables site-seeing of Las Palmas' numerous cultural and historic locations. I highly recommend this hotel and will stay here again.
Robert
Robert, 3-night trip
Verified Hotels.com guest review
8/10 Very good
1 Nov 2023
Had a superior sea view large room with modern shower and superb view over the ocean
Breakfast good value and a lot of choice for the cost
Checkin a bit slow even though I did online but staff very good
Ewen
Ewen, 2-night trip
Verified Expedia guest review
8/10 Very good
5 Jul 2023
TONY
TONY, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
18 May 2023
Perfect location right on the beach and the promenade.
Modern design, clean. Staff was friendly.
Delicious breakfast
eyal
eyal, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
6 May 2023
Grant
Grant, 4-night trip
Verified Expedia guest review
8/10 Very good
29 Mar 2023
We arrived early well before check in so were surprised when the friendly receptionist said our room was ready. The hotel has been tastefully renovated and our room which was the cheapest was clean and spacious and modern and very good value for money. Playa Canteras itself is a little run down and dirty so we were glad we were only staying for 1 night post cruise
elaine
elaine, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 Mar 2023
Excelente ubicación, enfrente tienes la playa y estás en el malecón donde hay variedad de restaurantes, enfrente tienes el supermarket con precios muy accesibles, caminar de la estación de guaguas al hotel me pareció accesible y fácil.
Las instalaciones son muy acogedoras con una limpieza excelente, el precio me pareció muy justo por el servicio y el desayuno incluido, muy rico, vareado y llenador, cabe mencionar que desde la recepción, fueron súper amables y acogibles, sin duda volvería.
Katherine
Katherine, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
12 Feb 2023
It's right by the beach and the promenade. Clean, modern and very pleasant with helpful staff. Only stayed one night as an emergency stay over as our flight was delayed overnight so we didn't get to see a lot of the hotel or the pool, but what we did see was very nice.
Simon
Simon, 1-night trip with friends
Verified Expedia guest review
6/10 Good
28 Jan 2020
Ronald
Ronald, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jan 2020
Fairfull & kind
I enjoyed everything.
Mahfoudha
Mahfoudha, 6-night family trip
Verified Hotels.com guest review
8/10 Very good
11 Jan 2020
Directly on the Beach of Canteras. Central position. The Staff was really friendly and warm. The breakfast (10€) is really great.
Verified traveller
4-night trip
Verified Expedia guest review
4/10 Fair
2 Jan 2020
We got a room that smelled of smoke and alkohol..
This ruined the whole hotel experience..
We just stayed for one night, if not we would have asked to change room. Not sure if it would be better in another room. Apart from this the hotel is located nicely next to the beachfront.
Andrea
Andrea, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jan 2020
Fantastic Location!!!
We enjoyed our stay at Hotel Exe Las Canteras. The location was perfect! We chose sea view rooms and had fantastic views!!! The hotel is right on the promenade in front of the beach and is easy walking distance to hundreds of restaurants, cafes, and bars. The rooms are no frills but very functional. The building is showing signs of wear and tear, but that did not bother us. We were not there to spend the day in our room...our room was just for sleeping, and it was perfect for that!
Stephanie
Stephanie, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
30 Dec 2019
Good breakfast but the hotel was “tired” and in need of renovation