Ace Hotel New York in New York: Reviews, Deals, and Hotel Rooms on Hotels.com

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Hotel with restaurant, near 5th Avenue

Choose dates to view prices

Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Parking available

Pet-friendly

Air conditioning

Non-smoking

Laundry facilities

Main amenities

Daily housekeeping
Restaurant and bar/lounge
Breakfast available
24-hour fitness center
Self parking
2 coffee shops/cafes
24-hour front desk
Front-desk safe
ATM/banking services
Laundry service
Meeting room
Multilingual staff

Feel at home

Private bathroom
Separate bedroom
Premium TV channels
Daily housekeeping
Blackout drapes/curtains
Elevator

CA $283 total

includes taxes & fees

Dec 25 - Dec 26

Room options

All rooms

1 bed

2 beds

Showing 8 of 8 rooms

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Medium King)

Highlights

Individually furnished

Individually decorated

Air conditioning

LCD TV

Hypo-allergenic bedding

Premium bedding

Down duvet

Blackout drapes/curtains

Sleeps 2
1 King Bed

Deluxe Room, 1 Queen Bed (Medium Queen)

Highlights

Individually furnished

Individually decorated

Air conditioning

LCD TV

Hypo-allergenic bedding

Premium bedding

Down duvet

Blackout drapes/curtains

Sleeps 2
1 Queen Bed

Superior Room, 1 King Bed (Loft Suite)

Highlights

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Free rollaway/extra beds

Dining table

LCD TV

City view
Sleeps 4
1 King Bed

Deluxe Room, 1 King Bed (Large)

Highlights

Individually furnished

Individually decorated

Air conditioning

LCD TV

Hypo-allergenic bedding

Premium bedding

Down duvet

Blackout drapes/curtains

City view
Sleeps 2
1 King Bed

Standard Room, 1 Double Bed (Small)

Highlights

Individually furnished

Individually decorated

Air conditioning

LCD TV

Hypo-allergenic bedding

Premium bedding

Down duvet

Blackout drapes/curtains

Sleeps 2
1 Double Bed

Standard Room, 1 Double Bed (Single)

Highlights

Individually furnished

Individually decorated

Air conditioning

LCD TV

Hypo-allergenic bedding

Premium bedding

Down duvet

Blackout drapes/curtains

Sleeps 2
1 Double Bed

Deluxe Room, 2 Double Beds (Double)

Highlights

Individually furnished

Individually decorated

Air conditioning

LCD TV

Hypo-allergenic bedding

Premium bedding

Down duvet

Blackout drapes/curtains

City view
Sleeps 4
2 Double Beds

Standard Room, 2 Twin Beds, Partial View (Bunk)

Highlights

Individually furnished

Individually decorated

Air conditioning

LCD TV

Hypo-allergenic bedding

Premium bedding

Down duvet

Blackout drapes/curtains

10 sq m
Sleeps 2
2 Twin Beds

Similar properties

Premium bedding, in-room safe, iron/ironing board, free WiFi

Pet-friendly

Parking available

Free WiFi

Air conditioning

CA $313 total

includes taxes & fees

Jan 5 - 6 Jan 2025

About the area

20 West 29th Street, New York, NY, 10001

What's nearby

Empire State Building - 6 min walk - 0.6 km
Madison Square Garden - 9 min walk - 0.8 km
Broadway - 13 min walk - 1.1 km
Times Square - 14 min walk - 1.2 km
Grand Central Terminal - 18 min walk - 1.6 km

Getting around

Teterboro, NJ (TEB) - 16 min drive
Linden, NJ (LDJ) - 26 min drive
LaGuardia Airport (LGA) - 33 min drive
Newark Liberty Intl. Airport (EWR) - 37 min drive
John F. Kennedy Intl. Airport (JFK) - 52 min drive
New York W 32nd St. Station - 4 min walk
New York 23rd St. Station - 8 min walk
Penn Station - 11 min walk
28 St. Station (Broadway) - 1 min walk
34 St. Station (Herald Square) - 6 min walk
28 St. Station (Park Av. S) - 7 min walk

Restaurants

‪Milk Bar NYC Flagship - ‬1 min walk
‪Lady M Cake Boutique - ‬1 min walk
‪Lobby Bar at Ace Hotel New York - ‬1 min walk
‪KazuNori: The Original Hand Roll Bar - ‬1 min walk
‪House Party Cafe & Lounge - ‬1 min walk

About this property

Ace Hotel New York

Ace Hotel New York puts you in a great location, within just a 10-minute walk of 5th Avenue and Empire State Building. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Koloman, which serves breakfast and dinner. Also, Madison Square Garden and Macy's are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: 28 St. Station (Broadway) is steps away and 34 St. Station (Herald Square) is 6 minutes.

Languages

English

At a glance

Hotel size

- 286 rooms
- Arranged over 12 floors

Arriving/Leaving

- Check-in start time: 3 PM; Check-in end time: noon
- Contactless check-in available
- Express check-out available
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age: 21
- Check-out time is noon
- Contactless check-out available

Special check-in instructions

- Front desk staff will greet guests on arrival

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21

Pets

- Pets allowed (dogs only, 1 total, up to 25 lbs per pet)*
- Service animals welcome
- Restrictions apply*

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Onsite self parking (USD 75 per day)

Other information

- Smoke-free property

Property amenities

Food and drink

Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:30 AM
2 coffee shops
Restaurant
Bar/lounge

Working away

Meeting room
Coworking spaces

Services

24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop

Facilities

ATM/banking
Safe-deposit box at front desk
24-hour fitness center

Accessibility

Braille/raised signage
Elevator
Elevator door width (inches): 36
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 48
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways

Room amenities

Be entertained

42-inch LCD TV
Premium cable channels

Home comfort

Climate-controlled air conditioning and heating
Minibar
Bathrobes
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Premium bedding

What to enjoy

Individually furnished and decorated

Freshen up

Private bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Towels

Stay connected

Free WiFi
Phone

Daily housekeeping
In-room safe

Special features

Dining

Koloman - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. 1-star Michelin rating.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

Destination fee: USD 40.16 per accommodation, per night

Optional extras

Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 30 per person

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of USD 25.00 per pet, per day

Parking

Self parking costs USD 75 per day

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Ace Hotel

Ace Hotel New York

Ace New York

New York Ace Hotel

Ace Hotel New York City

Ace Hotel New York Hotel

Ace Hotel New York New York

Ace Hotel New York Hotel New York

Frequently asked questions

Does Ace Hotel New York offer free cancellation for a full refund?

Yes, Ace Hotel New York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Ace Hotel New York?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 25 lbs per pet. There's a charge of USD 25.00 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Ace Hotel New York?

Yes. Self parking costs USD 75 per day.

What are the check-in and check-out times at Ace Hotel New York?

Check-in start time: 3 PM; Check-in end time: noon. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Ace Hotel New York?

No, this hotel doesn't have a casino, but Resorts World Casino (19-min drive) is nearby.

What is there to do at Ace Hotel New York and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Ace Hotel New York?

Yes, there's an onsite restaurant, Koloman.

What's the area around Ace Hotel New York like?

Ace Hotel New York is in Manhattan, a short 1-minute walk from 28 St. Station (Broadway) and 6 minutes' walk from Empire State Building. Travelers give top marks for the hotel's prime location.

Ace Hotel New York Reviews

8.0

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

6/10 Good

22 Dec 2024

Some basic details would have helped this hotel go from a very marginal experience to better. The first would be some sound proofing- we stayed on the 12th floor and could hear every street noise because the windows were old and not sound proofed. The second would be the condition of the elevators. With every trip up or down, the elevators grind and clink and there is a real fear ofbeing trapped. Finally, the "gym" was VERY hot and they had a peloton tread- while nice, required a code, was very rarely able to be connected to the internet, or working.