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Xambé

4.0 star property
Aparthotel with outdoor pool, near Playa Paraiso

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Photo gallery for Xambé

Outdoor pool
Deluxe Suite | Living area
Grand Room | Terrace/patio
Grand Apartment | Bathroom
Premium bedding, desk, blackout drapes, iron/ironing board
Near Tulum Beach, Xambé offers a tranquil retreat with an outdoor pool and in-room WiFi. Take advantage of laundry facilities, free self parking, and a 24-hour front desk while enjoying the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Pet-friendly
  • 24/7 front desk
  • Non-smoking
  • Air conditioning

Main amenities (10)

  • 28 smoke-free apartments
  • Housekeeping (on request)
  • Outdoor pool
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall

Feel at home (6)

  • Connecting/adjoining rooms available
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
  • Digital TV service
The current price is CA $102
CA $127 total
includes taxes & fees
Mar 24 - Mar 25

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

Highlights

Furnished balcony
Separate dining area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 145 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Apartment

Grand Apartment

Grand Apartment

Highlights

Furnished patio
Yard
Separate dining area
Private pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
  • 210 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Apartment

Premium bedding, desk, blackout drapes, iron/ironing board

Superior Apartment

Highlights

Furnished balcony
Separate dining area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 145 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Suite

Premium bedding, desk, blackout drapes, iron/ironing board

Superior Suite

Highlights

Furnished balcony
Separate dining area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 110 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Ceiling fan
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Coffee/tea maker

Grand Suite

Highlights

Furnished patio
Yard
Separate dining area
Private pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
  • 110 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

Grand Room

Grand Room

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Ceiling fan
Blackout drapes/curtains
Premium bedding
  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Premium bedding, desk, blackout drapes, iron/ironing board

Superior Room

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Ceiling fan
Blackout drapes/curtains
Premium bedding
  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Furnished balcony
Separate dining area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Dining table
  • 110 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed
Exterior

Naala Tulum

  • Pool
  • Airport transfer
  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, 495 reviews
Naala Tulum
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About the area

Map
Avenida Central, Aldea Zama, Tulum, QROO, 77765

What's nearby

  • Tulum National Park - 4 min drive - 2.0 km
  • Tulum Beach - 8 min drive - 3.8 km
  • Las Palmas Public Beach - 11 min drive - 5.1 km
  • Tulum Mayan Ruins - 11 min drive - 6.1 km
  • Playa Paraiso - 14 min drive - 5.9 km

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive

Restaurants

  • ‪Mercado Tulum - ‬5 min drive
  • ‪Rossina Cafe - ‬9 min walk
  • ‪Carl's Jr. - ‬4 min drive
  • ‪Pescaderia Estrada - ‬4 min drive
  • ‪La Consentida - ‬4 min drive

About this property

Xambé

Xambé puts you within a 10-minute drive of Tulum Beach and Tulum National Park. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Apartments offer up nice touches like premium bedding, rainfall showerheads, and bathrobes. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish
VISIBILITY

At a glance

Property size

    • 28 apartments

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free onsite self parking

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee/tea maker

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall showerhead
  • Towels provided
  • Toilet paper
  • Soap
  • Shampoo
  • Bathrobes
  • Free toiletries
  • Hair dryer

Entertainment

  • 55-inch Smart TV with digital service

Laundry

  • Laundry facilities

Work spaces

  • Desk
  • Desk chair

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals exempt from fees
  • Pet friendly
  • MXN 1000 per accommodation per stay
  • 2 total pets
  • Pets allowed in specific rooms
  • Welcoming cats and dogs only
  • Deposit: MXN 1000 per stay
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Tile flooring in room
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Housekeeping (on request)
  • Window screens
  • Luggage storage
  • Blackout drapes/curtains
  • Iron/ironing board (on request)
  • 24-hour front desk
  • Banquet hall
  • Mosquito nets

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 28 rooms
  • Connecting/adjoining rooms avaliable
MONETIZATION_ON

Fees & policies

Optional extras

  • Housekeeping is offered for an extra charge of MXN 500 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 1000 per accommodation, per stay

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Shambé
Xambé Tulum
Xambé Aparthotel
Xambé Aparthotel Tulum

Frequently asked questions

Does Xambé offer free cancellation for a full refund?

Yes, Xambé does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Xambé ?

Yes, there's an outdoor pool.

Are pets allowed at Xambé ?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of MXN 1000 per accommodation, per stay, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Xambé ?

Yes, there's free self parking.

What are the check-in and check-out times at Xambé ?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Xambé and nearby?

Xambé has an outdoor pool.

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Reviews

8.2

Very good

8.4/10

Cleanliness

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Mixed Experience at Xambe Hotel
The property itself is absolutely beautiful, and the staff at the front desk were incredibly kind and welcoming, which we really appreciated. The location and overall atmosphere had so much potential for a great stay. However, the cleanliness was a major issue. There were ants everywhere, dirt all over the floor, and spider webs in multiple areas, which made it feel like the room hadn’t been properly cleaned in a while. It was disappointing because with better housekeeping, this place could be amazing. If management improves the cleaning standards, Xambe Hotel could be a great place to stay. Until then, I’d hesitate to recommend it.
Omri, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very beautiful design, great facilities and surrounding environment, and the front desk staff Monica is very friendly and supportive
Fan, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very good
Adiba, 3-night trip
Verified Expedia guest review

10/10 Exceptional

This property looked just like the pictures & Monica at the front desk was very helpful.
Garry, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

People from reception helped me to find good places with local food 😋
Cindy, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

We loved our stay at Xambé. The place was quiet and clean, we were able to walk to the local plaza to get some wine and local food. The infinity pool was amazing and it was empty almost everytime we went up there. 10/10 stay.
djeneba, 1-night trip
Verified Expedia guest review

2/10 Poor

Save your money
We payed extra to have a hottub only to find out they didn’t have hot water
Michael, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay thank you!
Jared, 2-night trip
Verified Expedia guest review

8/10 Very good

The hotel is in a developing/construction area. The hotel itself is quite and the area as well. PLEASE be awared that no basic supplies are provided. The room had a coffee maker, but no coffee/sugar/creamer. There was a pitcher of water but no water is supplied. Only 1 roll of toilet paper was placed so we had to asked for another roll. The ONLY person that went above and beyond and made the experience worth it was the Receptionist, Monica Garcia!! She was extremely accommodating and made our visit pleasant. I would recommend this hotel but make sure you bring water and coffee supplies. Food wise, make sure you bring food. The shower head sprayers sprayed all over except down on me. The cold/hot water lever settings were backwards: cold was hot and hot was cold. Who I REALLY RECOMMEND it's the Receptionist! She's the best Receptionist ever!!!!
ERICK, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The stay was amazing, we had so much space & it was beautifully designed. We got help with everything we needed. The location is up & coming so it isnt walkable but we got help with transportation around Tulum which helped our experience tremendously. We would definitely stay here again.
Nahje, 4-night romance trip
Verified Expedia guest review

4/10 Fair

The water was cold every single day. I couldn’t take a proper shower because the shower head had the water flying everywhere. The people at the front desk always went missing and you would have to yell hello for a few minutes to find someone.
Britney, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jairen, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel and beautiful host. Super nice people. We had an amazing stay and can’t wait to return.
jason j, 5-night trip
Verified Orbitz guest review

10/10 Exceptional

The reception was amazing and the interaction with the staff of Xambé was so pleasant!
Oscar, 3-night trip
Verified Expedia guest review

8/10 Very good

Brand new beautiful hotel. I loved that it was in a quiet area -- there's still construction happening nearby like most of Tulum but overall was a great stay.
Jennifer, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I lo ed staying here. It was my first time in tulum and wasnt sure what to expect. The hotel is an easy walk to several restaurants and 7-11. The property was clean with a cute little balcony, where we sat in the early mornings. The room was very comfortable with air conditioning and cieling fan. We actually got cold at night. The hosts were gracious. Rented us a scooter. Gave us recommendations and helped arrange taxis and car services whenever we needed. The pool area is nice and relaxing but because its open air, it needs to be cleaned just a bit as you will see a few leaves from trees but nothing crazy. Id definitely stay here again.
kourtney, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful modern room.
Andrew, 1-night trip
Verified Expedia guest review

8/10 Very good

Leonardo, 2-night romance trip
Verified Expedia guest review

4/10 Fair

My partner and I booked the grand suite at this hotel which mentioned we would get the yard, pool AND outdoor spa tub. Upon check-in we were given just a normal apartment with a tub in the balcony. We tried to resolve the issue with the hotel for many days but they refused to give us the room we actually booked and stopped helping on getting a refund. Stay away from this hotel!! They have false advertisement and horrible communication. Save your money and go to a more reliable hotel.
Verified Expedia guest review

10/10 Exceptional

This place is brand new, only 4 months old since it opened. The staff is extremely friendly and willing to help you by answering your questions or by simply confirming a taxi when needed. I would stay there again, the only con I didn't like is that the closest convenience store is "walking distance" but the roads are very confusing [we got lost].
Omar Alexander, 4-night family trip
Verified Expedia guest review

8/10 Very good

Leonardo, 2-night romance trip
Verified Expedia guest review

6/10 Good

Customer service was great however bad location nothing is in walking distance a taxi to anywhere is 20$ we rented a scooter which was fun, the beach and downtown area are roughly 15-20mins away
Toby, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Maria, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very beautiful place to stay
Nicholas, 3-night romance trip
Verified Expedia guest review