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The St. Regis New York

5.0 star property
Hotel with 24-hour fitness, near 5th Avenue

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The St. Regis New York

Exterior
Reception
Meeting facility
Hypo-allergenic bedding, pillowtop beds, in-room safe, desk
Suite, 1 Bedroom | Living area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Connecting rooms available
    Connecting rooms available
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Room service
  • Business center
  • 13 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
Feel at home
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The price is CA $1,629
CA $1,955 total
includes taxes & fees
Dec 23 - Dec 24

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Hearing Accessible)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (St. Regis Suite, Mob Accessible, Tub)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom (St. Regis Suite, Mob Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Separate bedroom
  • 377 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Bentley)

Suite, 1 Bedroom (Bentley) | Living area

Suite, 1 Bedroom (Bentley)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Separate bedroom
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Grand Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Separate bedroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Grand Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Separate bedroom
  • 46 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Separate bedroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (St. Regis Suite)

32-inch TV with satellite channels

Suite, 1 Bedroom, Non Smoking (St. Regis Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 98 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Astor Suite)

Suite, 1 Bedroom, Non Smoking (Astor Suite)

Suite, 1 Bedroom, Non Smoking (Astor Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, View (Madison Suite)

32-inch TV with satellite channels

Suite, 1 Bedroom, Non Smoking, View (Madison Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 91 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Fifth Avenue Suite)

32-inch TV with satellite channels

Suite, 1 Bedroom, Non Smoking (Fifth Avenue Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 102 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Madison Suite)

32-inch TV with satellite channels

Suite, 1 Bedroom, Non Smoking (Madison Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 91 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Living room

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • 91 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Double Bed, Corner

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Grand Suite, 1 Double Bed, Corner

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 130 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Separate bedroom
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • 102 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

The Plaza - A Fairmont Managed Hotel

Spa
Airport transfer
Pet-friendly
Parking available
9.0 out of 10, Wonderful, (1011)
The price is CA $1,950
CA $2,347 total
includes taxes & fees
Dec 1 - Dec 2
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About the area

Map
Two East 55th St, New York, NY, 10022

What's nearby

  • 5th Avenue - 1 min walk - 0.1 km
  • Rockefeller Center - 9 min walk - 0.8 km
  • Broadway - 11 min walk - 1.0 km
  • Times Square - 15 min walk - 1.3 km
  • Grand Central Terminal - 16 min walk - 1.4 km

Getting around

  • Teterboro, NJ (TEB) - 18 min drive
  • LaGuardia Airport (LGA) - 28 min drive
  • Linden, NJ (LDJ) - 29 min drive
  • Newark Liberty Intl. Airport (EWR) - 38 min drive
  • John F. Kennedy Intl. Airport (JFK) - 54 min drive
  • New York 23rd St. Station - 5 min drive
  • Grand Central - 42 St. Station - 15 min walk
  • New York W 32nd St. Station - 27 min walk
  • 5 Av.-53 St. Station - 4 min walk
  • 57 St. Station - 6 min walk
  • 5 Av.-59 St. Station - 7 min walk

Restaurants

  • ‪Black Fox Coffee Co. - ‬1 min walk
  • ‪Clement - ‬1 min walk
  • ‪Papillon - ‬3 min walk
  • ‪Gregorys Coffee - ‬2 min walk
  • ‪Michael's Restaurant - ‬2 min walk

About this property

The St. Regis New York

The St. Regis New York offers a fantastic location, putting you just a 5-minute walk from 5th Avenue and Museum of Modern Art. Guests can enjoy the 24-hour fitness center, and full breakfast is available daily. Also, St. Patrick's Cathedral and Central Park are within just a 10-minute walk. Public transportation is just a short walk: 5 Av.-53 St. Station is 4 minutes and 57 St. Station is 6 minutes.

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

Hotel size

  • 238 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in start time: 4 PM; Check-in end time: 5:30 AM
  • Express check-in available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 88.79 per day)
  • Onsite valet parking (USD 88.79 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Room service (limited hours)

What to do

  • Shopping

Working away

  • Business center
  • 13 meeting rooms
  • Computer station
  • Conference space (3944 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1904
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Grab bar near toilet
  • Roll-in shower
  • Transfer shower
  • Wheelchair-width doorways

Room amenities

Be entertained

  • 32-inch TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Wet bar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 57.38 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 43 per person

Children & extra beds

  • Rollaway beds are available for USD 137.77 per night

Parking

  • Self parking costs USD 88.79 per day
  • Valet parking costs USD 88.79 per night with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

New York St. Regis
Regis Hotel
St. Regis New York
St. Regis New York Hotel
New York City St Regis
St Regis Hotel New York
St Regis New York City
The St. Regis New York Hotel New York City
St. Regis
St. Regis New York Hotel
St. Regis New York
St. Regis
Hotel The St. Regis New York New York
New York The St. Regis New York Hotel
Hotel The St. Regis New York
The St. Regis New York New York
St. Regis Hotel
The St. Regis New York Hotel
The St. Regis New York New York
The St. Regis New York Hotel New York

Frequently asked questions

Are pets allowed at The St. Regis New York?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The St. Regis New York?
Yes. Self parking costs USD 88.79 per day. Valet parking costs USD 88.79 per night. Electric vehicle charging is available.
What are the check-in and check-out times at The St. Regis New York?
Check-in start time: 4 PM; Check-in end time: 5:30 AM. Check-out time is noon. Express check-in is available.
Is there an onsite casino at The St. Regis New York?
No, this hotel doesn't have a casino, but Empire City Casino (19-min drive) and Resorts World Casino (22-min drive) are both nearby.
What is there to do at The St. Regis New York and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around The St. Regis New York like?
The St. Regis New York is in Manhattan, a short 4-minute walk from 5 Av.-53 St. Station and 8 minutes' walk from Central Park.

The St. Regis New York Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Food
Building
Cities
Restaurant
Butler services
Ambience
Bar

Reviews

10/10 Exceptional

SCOTT, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

SCOTT, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ryan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel in beautiful location
Alireza, 6-night trip
Verified Expedia guest review

8/10 Very good

Property was partially under renovation, which caused an issue with lifts. Lastly, I had requested requested the last day of statement which is yet to be received. Regards
Syed Kaleem Jafar, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Thank you Omar for making your son’s birthday weekend one of the best vacations yet. We will be staying at the St Regis in Punta Mita and are looking forward to it after this experience.
Andrew, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Happy quick stay
We stayed for a couple of days/nights in one of their deluxe suites. The butler service was incredible, very courteous prompt, willing to help in any way. The rooms were very clean, in fact cleaned a couple of times during the day if we needed. They were working on the lobby. Although you needed to go to substitute lobby, all personnel were very nice directly us where to go. We can not wait to have our next trip into NYC & stay at the St. Regis
Kevin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tressa, 3-night trip
Verified Expedia guest review

2/10 Poor

Contact me please ASAP!!!
i was charged for the room twice and knowone will call me or credit me. 817-937-9203 is my cell ascearce@441toyota.com
Andrew, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

The hotel is under construction’ Air conditioning did not work one day.
Bernie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cc
othman, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Omar, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Loved the care and comfort as well as the quiet , calm ,gracious atmosphere !
ISOBEL, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Mohammed, 12-night trip
Verified Expedia guest review

10/10 Exceptional

The St Regis never fails when it comes to guest experience. A
Marcus, 1-night romance trip
Verified Orbitz guest review

2/10 Poor

This felt like a bait and switch. The hotel was under construction and the entire lobby and restaurant and bar were closed. Felt like a prison. The checkin "upgraded" us from our king to a "bigger" room. What a joke. it wasn't bigger just a room with two full beds that felt like they were mattresses bought on sale at kmart before they went bankrupt. She staff were indifferent. Absolutely not worth a grand a night. Expedia should have told us details of the construction before booking. I would have stayed at the four seasons.
Michael, 2-night business trip
Verified Expedia guest review

4/10 Fair

There was a renovation going on… They should have stop booking rooms under these conditions…
AHMET CELALETTIN, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Nikki, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The hotel lobby and restaurants are all under construction. We were never notified of this ahead of time. In fact, we were getting emails about booking dinner in the restaurant which was not even open. Our room was not ready at 5:45 pm for check in. Instead of the 2 double bed room, we got a one bed and a roll away bed. Secondly, the hot water facet shut off after 30-45 seconds in the bathroom. There was no hot water in the bathtub. When we tried to place our breakfast order Friday evening for Saturday morning, the staff was rude and did not want to take our order. We thought we would have a wonderful weekend bridal shopping for my daughter. The hotel was a huge disappointment.
Nancy, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

We chose the St.Regis for its famous lobby and bar and classic charm. We were not told until just before our arrival that the lobby was being renovated and off limits and the bar and restaurant were closed. We understand those are being modernized and the beautiful rooms will also be modernized. Exactly what we do not want, so we will not return.
Mary E, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Monica, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was great a little disappointing Hotels.com did not advise us Lobby, Restaurant and Bar all under construction.
JUSTIN M, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The remodeling was bothersome
James, 2-night trip with friends
Verified Expedia guest review

2/10 Poor

Very expensive and very poor service.
Wellington, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

Sunita, 2-night trip
Verified Expedia guest review