2/10 Poor
11 Jan 2025
Baby quill in Sedona Hotel Full Refund required
The hotel room was cold we tried turning the heater on it would go on for a few minutes and then shut off no matter how high we turned it. We called for assistance the gentleman said he was out of town and there was no one to help us, he told us to try a couple things that didn’t work. He said he would give us our money back and we could try sticking it out for the night if we couldn’t find anywhere else to stay. Every hotel was booked all stores were closed because of the holiday so we couldn’t even buy a space heater. We put on extra clothes and blankets and left early in the morning because it was too cold.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review