6/10 Good
19 Dec 2024
Location is good, everything else needs an upgrade
Where to begin? I have been coming to this property since it opened in 2009, when it was a Marriott hotel. In April, Marriott backed away, possibly because of the high rent demanded by the RFU and Radisson took up the reins. It is convenient for me to stay here but, man, does it need renovating. It is old and tired and I honestly believe nothing has been touched since 2009. I have complained in the past out of kindness as I wanted to see improvements. Sadly, nothing has changed although I believe they are proposing to renovate it. About time too!! From the threadbare carpets to the discolouration in the shower, the damaged, marked and OLD furniture, it is not good enough any more. A big plus though was the much-improved Wi-Fi speed. Thanks!! Staff were friendly but this 'old lady' badly needs a makeover.
Ian
Ian, 1-night business trip
Verified Hotels.com guest review