El Paso International Airport (ELP) - 15 min drive
Ciudad Juarez Intl. Airport (CJS) - 39 min drive
El Paso Union Depot - 17 min walk
Restaurants
Mamacitas Cafe and Cantina
Coffee Box - 4 min walk
Chiquita's Bar - 3 min walk
Briar Patch - 3 min walk
Rockstar Burger Bar - 3 min walk
About this property
Hotel Indigo El Paso Downtown, an IHG Hotel
Hotel Indigo El Paso Downtown, an IHG Hotel puts you within a 15-minute drive of Fort Bliss and American Consulate. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include an outdoor pool, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff and overall property condition.
Languages
English, Spanish
At a glance
Hotel size
119 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (up to 75 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered onsite valet parking (USD 21 per day; includes in/out privileges)
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Fence around the pool
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Porter/bellhop
Free pool cabanas
Facilities
ATM/banking
Safe-deposit box at front desk
Terrace
Library
24-hour fitness center
An outdoor pool
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Television
Satellite TV channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Crib/infant bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 0 to 18 per person
Children & extra beds
Cribs/infant beds are available for USD 25.0 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet, per stay
Parking
Covered valet parking costs USD 21 per day with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Indigo El Paso Downtown
Indigo El Paso Downtown
Indigo Paso Downtown, An Ihg
Hotel Indigo El Paso Downtown
Hotel Indigo El Paso Downtown, an IHG Hotel Hotel
Hotel Indigo El Paso Downtown, an IHG Hotel El Paso
Hotel Indigo El Paso Downtown, an IHG Hotel Hotel El Paso
Frequently asked questions
Does Hotel Indigo El Paso Downtown, an IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo El Paso Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Indigo El Paso Downtown, an IHG Hotel?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Hotel Indigo El Paso Downtown, an IHG Hotel?
Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Indigo El Paso Downtown, an IHG Hotel?
Yes. Valet parking costs USD 21 per day.
What are the check-in and check-out times at Hotel Indigo El Paso Downtown, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM.
Is there an onsite casino at Hotel Indigo El Paso Downtown, an IHG Hotel?
No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (10-min drive) and Speaking Rock Entertainment Center (14-min drive) are both nearby.
What is there to do at Hotel Indigo El Paso Downtown, an IHG Hotel and nearby?
Hotel Indigo El Paso Downtown, an IHG Hotel has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Hotel Indigo El Paso Downtown, an IHG Hotel?
Yes, there's an onsite restaurant.
What's the area around Hotel Indigo El Paso Downtown, an IHG Hotel like?
Hotel Indigo El Paso Downtown, an IHG Hotel is in Downtown El Paso, a short 5-minute walk from Plaza Theater and 7 minutes' walk from Judson F. Williams Convention Center. Travelers give top marks for the hotel's prime location.
Hotel Indigo El Paso Downtown, an IHG Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
4/10 Fair
13 Jan 2025
The heater was not working. Was extremely cold
Eric
Eric, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jan 2025
Amazing Experience
Hotel Indigo is in an amazing spot at the heart of downtown. They provided an amazing service with all employees. The view of the city from the fifth floor was beautiful! Definitely recommend if you’re looking for a nice hotel.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Dec 2024
Best place ever
I have stayed here every time I go to elpaso. I have only stayed in the regular rooms but I herd the suite is beautiful. They are the best staff and when I get my cancer treatments I look forward to going there to stay
Sarah
Sarah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Dec 2024
It was just amazing!
Diana
Diana, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Elsa
Elsa, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
Scott
Scott, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Dec 2024
Business meeting
Great for meeting business clients.
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
28 Nov 2024
The room was super hot, during the night people fighting
Belinda
Belinda, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Nov 2024
Hector
Hector, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Nov 2024
Tracy
Tracy, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
16 Nov 2024
Ana
Ana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Nov 2024
Brea
Brea, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
Richard
Richard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Nov 2024
Boutique experience in downtown El Paso
Great location! Lovely property. Rooms are spacious and have very nice amenities. Also features lovely outdoor spaces.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Great and super enjoyable stay!!!
Was a good stay and enjoyable.
Salvador
Salvador, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Laurie
Laurie, 1-night trip
Verified Hotels.com guest review
4/10 Fair
21 Oct 2024
Not cool
Thin walls and very noisy. Expect incredibly loud dance music until 1am if you're there on a weekend.
Austin
Austin, 2-night trip
Verified Hotels.com guest review
8/10 Very good
20 Oct 2024
Great stay. Would give a 5-Star but the doors to the rooms could be better insulated. You can hear everything through the doors.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 Oct 2024
Room is good,clean. Lacks a minibar/refrigerator. House cleaning skips room service if you are not out early.
Diego
Diego, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Nicole
Nicole, 1-night trip
Verified Expedia guest review
8/10 Very good
13 Oct 2024
Berenice
Berenice, 2-night trip
Verified Expedia guest review
10/10 Exceptional
11 Oct 2024
Amazing views of El Paso skyline. Clean sheets great staff. Parking is terrible but that's just downtown