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Novotel Suites Hanoi

4.0 star property
Family-friendly hotel with 3 bars/lounges, near Indochina Plaza Ha Noi

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Suites Hanoi

Exterior
3 bars/lounges, rooftop bar, lobby lounge
Executive Apartment, 2 Bedrooms
Executive Apartment, 2 Bedrooms | Private kitchen
3 bars/lounges, rooftop bar, lobby lounge

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • Airport transfer
  • Gym
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 3 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Children's pool
  • 24-hour room service
  • Babysitting
  • Business center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
The price is CA $103
CA $117 total
includes taxes & fees
Jan 24 - 25 Jan 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Minibar (some free items)
LCD TV
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Studio, 2 Twin Beds

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Deluxe Studio, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Minibar (some free items)
LCD TV
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
  • 72 sq m
  • City view
  • Sleeps 8
  • 2 Double Beds

View all photos for Superior Studio, 1 King Bed

Superior Studio, 1 King Bed

Superior Studio, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Minibar (some free items)
LCD TV
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Apartment, 1 Bedroom

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Deluxe Studio, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Minibar (some free items)
LCD TV
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Novotel Hanoi Thai Ha

Pool
Spa
Free parking
Free WiFi
9.4 out of 10, Exceptional, (53)
The price is CA $123
CA $140 total
includes taxes & fees
Jan 26 - 27 Jan 2025
Novotel Hanoi Thai Ha
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About the area

Map
5 Duy Tan Street, Cau Giay, Hanoi

What's nearby

  • Indochina Plaza Ha Noi - 11 min walk
  • Vietnam National Convention Center - 4 min drive
  • My Dinh National Stadium - 5 min drive
  • Ho Chi Minh Mausoleum - 7 min drive
  • Hoan Kiem Lake - 9 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 34 min drive
  • Ga Thuong Tin Station - 20 min drive
  • Hanoi Railway Station - 22 min drive
  • Hanoi Long Bien Station - 25 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Bún Riêu Bề Bề- A19 Cốm Vòng, Dịch Vọng Hậu - ‬2 min walk
  • ‪Twitter Beans Coffee - ‬1 min walk
  • ‪Mango Coffee - ‬2 min walk
  • ‪Cơm tấm Tường Hân - ‬1 min walk

About this property

Novotel Suites Hanoi

Placing you within a 10-minute drive of West Lake, Novotel Suites Hanoi features a rooftop terrace and a free kids' club. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Food Exchange, which serves local and international cuisine and is open for breakfast, lunch, and dinner. There are 3 bars/lounges, a 24-hour fitness center, and in-room conveniences like refrigerators and microwaves.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Spanish, Vietnamese

At a glance

Hotel size

  • 151 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (15 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–9:30 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • 3 bars/lounges
  • Restaurant
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Children's games
  • Toys

Working away

  • Business center
  • 3 meeting rooms
  • Computer station
  • Conference space (1938 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • An outdoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Free bottled water
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Restaurant dining guide

Special features

Dining

Food Exchange - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Rooftop Bar - Onsite rooftop bar. Open daily.
Gourmet Bar - This lobby lounge serves light fare only. Open daily.
Craft B&R - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 520000 for adults and VND 260000 for children
  • Airport shuttle service is offered for an extra charge of VND 1150000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 981750.0 per night
  • Airport shuttle service for children up to age 15 costs VND 1150000 (one-way)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • The seasonal pool is open from April to September

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Novotel Suites Hanoi Opening March 2016 Hotel
Novotel Suites Opening March 2016 Hotel
Novotel Suites Hanoi Opening March 2016
Novotel Suites Opening March 2016
Novotel Suites Hanoi Opening May 2016 Hotel
Novotel Suites Opening May 2016 Hotel
Novotel Suites Hanoi Opening May 2016
Novotel Suites Opening May 2016
Novotel Suites Hanoi (Opening March 2016)
Novotel Suites Hanoi (Opening April 2016)
Novotel Suites Hanoi Hotel
Novotel Suites Hanoi (Opening May 2016)
Novotel Suites
Novotel Suites Hanoi Hotel
Novotel Suites Hanoi Hanoi
Novotel Suites Hanoi Hotel Hanoi

Frequently asked questions

Does Novotel Suites Hanoi offer free cancellation for a full refund?
Yes, Novotel Suites Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Suites Hanoi?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Novotel Suites Hanoi?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Novotel Suites Hanoi?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.
Is airport shuttle service offered by Novotel Suites Hanoi?
Yes, an airport shuttle is available. The charge is VND 1150000 per vehicle one-way.
What are the check-in and check-out times at Novotel Suites Hanoi?
Check-in start time: 2 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Novotel Suites Hanoi and nearby?
Novotel Suites Hanoi has 3 bars and an outdoor pool, as well as a 24-hour fitness center and a garden.
Are there restaurants at or near Novotel Suites Hanoi?
Yes, Food Exchange offers local and international cuisine.
Does Novotel Suites Hanoi have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a refrigerator, a microwave, and cookware.
What's the area around Novotel Suites Hanoi like?
Novotel Suites Hanoi is a short 11-minute walk from Indochina Plaza Ha Noi and 13 minutes' walk from Vietnam National University.

Novotel Suites Hanoi Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Friendly staff and quiet room
Charles, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Food is okay.
Thu, 5-night trip
Verified Expedia guest review

10/10 Exceptional

next to a spa. Food is ok
Thu, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Venice, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Seok Leng, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Clean, friendly staff good breakfast.
Andrew, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Suhas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

近くにコンビニがあって便利だった。 部屋も掃除が行き届いており、清潔であった。 朝食バイキングが種類が豊富で美味しかったです。
KENJI, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Alabhya, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Sengxay, 2-night trip
Verified Expedia guest review

8/10 Very good

Good place and value for money.
Great place for stopover before moving to other part in the region. Near to any amenities; coffee places, shopping mall and places of interest. Can’t complain when you’ve great staff in the hotel.
Linda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Repeated visit!
Yong Boon, 2-night business trip
Verified Expedia guest review

8/10 Very good

Seok Leng, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super Service
Everything at the hotel was great: Location, Room, Breakfast, Lobby, etc. But the biggest reason for me to go there again and again is the helpful, friendly and efficient staff, willing to help with anything.
Kumar, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kumar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kumar, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Kanniphat, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

I stay here often whenever I visit for business meeting
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Came here for Ms. Loan. Unfortunately she is busy with her work but still made the strong effort to come and see me and say hello at the 17th floor. Will definitely return to this Hotel when I visit again despite the higher price and no convenient stores nearby. PS: Please top up some cup/bowl noodles for guest to purchase.
Erin, 2-night business trip
Verified Expedia guest review

8/10 Very good

4-night trip
Verified Expedia guest review

10/10 Exceptional

Priyani Devika, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

maggie, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Victor, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Returned to stay after the last trip last year December from work. This time with a colleague so booked the 2 room apartment and try out. Back to find the staff Ms. Loan to have a chat which was the one of the main reason I chose Novotel. Great to see her again and hope to be back soon again for a stay. Overall great, one minus point is the hot water in bathroom is slightly difficult to use to adjust the correct temperature, but is not a big issue. Hope the rooftop bar can open till 2 a.m. or more to accommodate my return late from work at 12 a.m. Overall, a great stay!
Erin, 2-night trip with friends
Verified Expedia guest review