Hotel Xcaret Mexico - All Parks / All Fun Inclusive in Playa del Carmen: Reviews, Deals, and Hotel Rooms on Hotels.com

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Luxury beachfront property with spa, near Xenses Park

Choose dates to view prices

Dates

December 2024

January 2025

10 outdoor pools, pool umbrellas, sun loungers

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Overview
Rooms
Location
Policies

Excellent

Guests liked:

Friendly staff, property condition

Popular amenities

Bar

Pool

Pet-friendly

Free breakfast

Airport transfer

Spa

Main amenities

Daily housekeeping
On the beach
11 restaurants and 2 poolside bars
14 bars/lounges and 2 swim-up bars
Full-service spa
10 outdoor pools
Free airport shuttle
24-hour fitness center
Outdoor tennis court
Sauna
Steam room
Free use of bicycles

Feel at home

Supervised childcare (surcharge)
Children's pool
Playground on site
Sofa bed
Private bathroom
Separate bedroom

CA $1,235 total

includes taxes & fees

Dec 9 - Dec 10

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 25 of 25 rooms

Room, Oceanfront (Swim-up Adults)

Highlights

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Separate bedroom

Sofa bed

58 sq m
Ocean view
Sleeps 3
1 King Bed

Room (Swim-up)

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Day bed

58 sq m
Sleeps 4
1 King Bed

Suite, Ocean View

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Day bed

56 sq m
Ocean view
Sleeps 4
2 Queen Beds

Suite River

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Day bed

61 sq m
River view
Sleeps 4
2 Queen Beds

Junior Suite

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Day bed

126 sq m
Ocean view
Sleeps 4
1 King Bed

Suite River Adults

Highlights

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Separate bedroom

Down duvet

River view
Sleeps 3
1 King Bed

Suite River Spa Adults

Highlights

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Separate bedroom

Down duvet

River view
Sleeps 3
1 King Bed

Suite Garden Spa Adults

Highlights

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Separate bedroom

Down duvet

Sleeps 3
1 King Bed

Junior Suite Spa Adults

Highlights

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Separate bedroom

Down duvet

Sleeps 3
1 King Bed

Junior Suite Adults

Highlights

Soundproofed

Air conditioning

Club Lounge

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Separate bedroom

Sea view
Sleeps 3
1 King Bed

Suite Garden

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Day bed

53 sq m
Sleeps 4
2 Queen Beds

Suite, Oceanfront (Adults)

Highlights

Soundproofed

Air conditioning

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Separate bedroom

Down duvet

53 sq m
Ocean view
Sleeps 3
1 King Bed

Family Suite, Oceanfront

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Free minibar items

Flat-screen TV

Hypo-allergenic bedding

Pillow menu

Day bed

58 sq m
Ocean view
Sleeps 4
2 Queen Beds

Suite With River View

River view
Sleeps 4
2 King Beds and 1 Double Sofa Bed

Suite Superior With Sea View

Sea view
Sleeps 3
1 Twin Sofa Bed and 1 King Bed

Suite Luxury With Garden View

Sleeps 3
1 Twin Sofa Bed and 1 King Bed

Suite Junior

Sleeps 3
1 Twin Sofa Bed and 1 King Bed

Suite Junior With River View

River view
Sleeps 3
1 Twin Sofa Bed and 1 King Bed

Suite Premium With Sea View

Sea view
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Suite Deluxe With Sea View

Sea view
Sleeps 4
2 King Beds and 1 Double Sofa Bed

Suite Luxury With River View

River view
Sleeps 3
1 Twin Sofa Bed and 1 King Bed

Suite With Garden View

Sleeps 4
2 King Beds and 1 Double Sofa Bed

Suite With Sea View

Sea view
Sleeps 4
1 Double Sofa Bed and 2 King Beds

Suite Junior With Sea View

Sea view
Sleeps 3
1 Twin Sofa Bed and 1 King Bed

Suite Premium With River View

River view
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Similar properties

Pool

Free breakfast

Spa

Airport transfer

CA $1,409 total

includes taxes & fees

Dec 1 - Dec 2

About the area

Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710

What's nearby

Xenses Park - 15 min walk - 1.3 km
Xcaret Eco Theme Park - 19 min walk - 1.6 km
Xplor Theme Park - 4 min drive - 1.9 km
Ferry to Cozumel - 9 min drive - 4.9 km
Playacar Golf Club - 13 min drive - 9.0 km

Getting around

Cancun Intl. Airport (CUN) - 57 min drive
Cozumel Intl. Airport (CZM) - 13.1 miles/21.1 km
Free airport shuttle

Restaurants

‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬9 min walk
‪Festival Grand Buffet - ‬9 min drive
‪Cafeteca - ‬7 min drive
‪The Buffete - ‬11 min walk
‪El Mercado de San Juan - ‬7 min drive

About this property

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

At Hotel Xcaret Mexico - All Parks / All Fun Inclusive, you can spend time at the beach getting a beach massage, plus you'll be just a 5-minute drive from Xplor Theme Park and Xcaret Eco Theme Park. 10 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, Ayurvedic treatments, and hydrotherapy. CHIBALI, one of 11 restaurants, serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 poolside bars, a free airport shuttle, and a 24-hour fitness center. Fellow travelers say good things about the helpful staff and overall property condition.

All-inclusive

All-inclusive room rates at Hotel Xcaret Mexico - All Parks / All Fun Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

Water activities

Kayaking

Snorkeling

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Languages

English, French, Italian, Korean, Spanish

At a glance

Hotel size

900 rooms
Arranged over 6 floors

Arriving/Leaving

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Supervised childcare*

Pets

Pets allowed (dogs only, up to 22 lbs per pet)*
Service animals welcome

Parking

Free onsite self parking
Onsite parking limited

Transfers

Free airport shuttle on request (available 24 hours)

Other information

Designated smoking areas (fines apply)

Property amenities

Food and drink

Free full breakfast each morning 7:00 AM–noon
11 restaurants
14 bars/lounges
2 poolside bars
2 swim-up bars
Coffee shop
Private dining
24-hour room service
Snack bar/deli

Traveling with children

Children's pool
Waterslide
Playground
Supervised childcare (surcharge)
Children's menu
Outlet covers
Stroller

What to do

On the beach
Tennis
Fitness classes
Yoga classes
Hiking/biking trails
Kayaking
Canoeing
Shopping
Pool table
Fishing
Ecotours nearby
Hiking/biking trails nearby
Parasailing nearby
Scuba diving nearby
Ziplining nearby

Working away

Business center
Meeting rooms
Computer station

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bicycle rentals
Beach towels
Pool loungers
Pool umbrellas

Facilities

6 buildings/towers
Built in 2017
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
24-hour fitness center
10 outdoor pools
Designer stores on site
Arcade/game room
Full-service spa
Outdoor tennis court
Sauna
Steam room
Waterslide
Banquet hall
Outdoor entertainment area

Accessibility

Elevator
Elevator door width (inches): 47
Wheelchair accessible
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 47
Wheelchair-accessible restaurant
Handrails in stairways
Stairway handrail height (inches): 40

Room amenities

Be entertained

Flat-screen television
Digital TV channels

Home comfort

Air conditioning
Free stocked minibar
Espresso maker
Bathrobes and slippers
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Single sofa bed
Premium bedding
Pillowtop mattress
Day bed

What to enjoy

Separate living room

Freshen up

Private bathroom
Rainfall showerhead
Shower only
Hair dryer
Towels

Stay connected

Free newspapers
Phone

Food and drink

Free bottled water

Daily housekeeping
In-room safe (laptop compatible)
LED light bulbs

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

CHIBALI - Overlooking the pool, this family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

LA CANTINA - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

XIN GAO - This fine-dining restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.

LA TRAJINERA - This beachfront restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

MERCADO LA MERCED - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Children & extra beds

Supervised childcare is available for an extra charge

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of MXN 3000 per pet, per stay

Pool, spa, & gym (if applicable)

Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive

Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen

Xcaret Mexico All Parks Tours All Fun Inclusive

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive

Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen

Xcaret Mexico All Parks Tours All Fun Inclusive

Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive

Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Frequently asked questions

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive offer free cancellation for a full refund?

Yes, Hotel Xcaret Mexico - All Parks / All Fun Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, there are 10 outdoor pools and a children's pool.

Are pets allowed at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, dogs are welcome, with a maximum weight of 22 lbs per pet. There's a charge of MXN 3000 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.

What is there to do at Hotel Xcaret Mexico - All Parks / All Fun Inclusive and nearby?

Have fun with onsite activities like kayaking, rowing, and fishing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 10 outdoor swimming pools. Hotel Xcaret Mexico - All Parks / All Fun Inclusive also has 2 swim-up bars, 2 poolside bars, and a 24-hour fitness center, as well as a sauna, an arcade, and a garden.

Are there restaurants at or near Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Yes, there are 11 onsite restaurants, featuring beachfront dining, Mexican cuisine, and pool views.

What's the area around Hotel Xcaret Mexico - All Parks / All Fun Inclusive like?

Hotel Xcaret Mexico - All Parks / All Fun Inclusive is located on the waterfront, a short 19-minute walk from Xcaret Eco Theme Park and 15 minutes' walk from Xenses Park.

Hotel Xcaret Mexico - All Parks / All Fun Inclusive Reviews

8.8

Excellent

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Food

Service staff

Room

Parks

Restaurant

Family friendly

Trip

Amenities

Recreation

Booking

What guests liked

Dining options were numerous and the food was consistently delicious with excellent service. (30 reviews)
The all-inclusive experience offered a wide range of high-quality dining options, excellent service, and numerous activities. (27 reviews)
The property's parks and inclusions of all parks with transportation were a highlight of the stay, offering a unique and convenient experience. (8 reviews)

From real guest reviews summarized by AI.