When you stay at Swan Inn, Heathrow Airport, you'll be within a 15-minute drive of Thames River and Windsor Castle. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights include a snack bar/deli, a terrace, and a garden.
Languages
English
At a glance
Hotel size
11 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 11 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Parking
Free onsite self parking
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Snack bar/deli
What to do
Fishing nearby
Services
Front desk (limited hours)
Facilities
Garden
Terrace
Library
Communal living room
Outdoor furniture
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Separate living room
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Towels
More
Daily housekeeping
Special features
Dining
Mr.Singh's Kitchen - Onsite family restaurant.
Fees & policies
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Swan Inn B&B Staines
Swan Inn B&B
Swan Staines
OYO Swan Inn
The Swan Inn
The Swan Inn B B
OYO Swan Inn Heathrow Airport
Swan Inn, Heathrow Airport Inn
Swan Inn, Heathrow Airport Staines
Swan Inn, Heathrow Airport Inn Staines
Frequently asked questions
Does Swan Inn, Heathrow Airport offer free cancellation for a full refund?
Yes, Swan Inn, Heathrow Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Swan Inn, Heathrow Airport?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Swan Inn, Heathrow Airport?
Yes, there's free self parking.
What are the check-in and check-out times at Swan Inn, Heathrow Airport?
Check-in start time: 2:00 PM; Check-in end time: 9:30 PM. Check-out time is 11 AM.
What is there to do at Swan Inn, Heathrow Airport and nearby?
Have fun during the warmer months with activities nearby such as fishing. Swan Inn, Heathrow Airport also has a garden.
Are there restaurants at or near Swan Inn, Heathrow Airport?
Yes, there's an onsite restaurant, Mr.Singh's Kitchen.
Swan Inn, Heathrow Airport Reviews
Reviews
3.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
3.8/10
Cleanliness
4.4/10
Staff & service
3.4/10
Amenities
3.6/10
Property conditions & facilities
4.0/10
Eco-friendliness
Reviews
2/10 Poor
8 Dec 2024
Disgusting. I wouldn’t stay here if you paid me.
DISGUSTING!
Last minute desperation booking 30mins before arrival. It is dirty. Rotten furniture. Terrible condition throughout. No towels. I honestly wouldn’t expect anyone to ever stay here. I wouldn’t stay here again, even if you paid me.
People seemed nice enough tho.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
15 Nov 2024
DO NOT STAY HERE
AWFUL! AVOID LIKE THE PLAGUE!!!
I was waiting outside in the cold for an hour as the main door was locked when I arrived and no one was there. I called the number on the door a few times but no one answered. Eventually a drunk/high person stumbled up to me with a key for my room. I was terrified but had no other option at this point. Room STANK of mold, looked less appealing than a prison cell, just the worst room I’ve ever seen in my life. The person in the room next to me was blasting music /talking loudly on the phone all night long. I didn’t sleep because I was too scared I would get mugged.
Could not have left any quicker in the morning.
Kazz
Kazz, 1-night trip
Verified Hotels.com guest review
2/10 Poor
13 Oct 2024
Avoid like the plague !!!!
Worst place i have ever stayed. Room was dirty, bedding was dirty, shower was filthy, no hot water for shower no tea or ciffee no towels tv didnt work and that was just the furst room. Got moved to another room that was even worse. Was told the owner would send vat receipt, not received. Ive tried contacting many times to no avail. Absolutely will never use this place again. If only i could give less than 1 star.
John
John, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
19 Sep 2024
Muhammad
Muhammad, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
15 Sep 2024
Atul
Atul, 1-night trip
Verified Expedia guest review
2/10 Poor
13 Sep 2024
It was a last minute booking paid for at the time of booking on the Expedia App- we had just got off a long haul flight! We arrived at the “hotel”,
No one answered the phone no one answered the door. There were no lights on.
We were stranded with no transport in the dark with no other option than to get an Uber costing a further £60 to find an alternative accommodation To say I am disappointed understatement
Annie
Annie, 1-night trip with friends
Verified Expedia guest review
2/10 Poor
10 Sep 2024
Just the worse hotel I ever been.
Room without any amenities, such as kettle and a broken window which didn't open neither close, but turned the room cold and windy...
Amadeu
Amadeu, 1-night trip
Verified Hotels.com guest review
4/10 Fair
4 Sep 2024
I have never been to a place like this nor do I ever wish again the place was dirty the room had and old cup who knows how long it was there the bedsheets had orange stains you have to share bathroom and shower with other guests they had the dirtiest towel in there would not recommend going! When trying to checkout no one was there called like 3 different numbers no one answered had to email them
Lizbeth
Lizbeth, 1-night family trip
Verified Expedia guest review
4/10 Fair
25 Aug 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
23 Aug 2024
Nobody on site at arrival
When we arrived at the hotel everything was closed down and we dit not manage to get access to the premises. Repeated phone calls to the establishment was not answered to. Another guest tried to help us getting in contact with the proprietor, but to no avail and we had to find other accomodation nearby. According to the proprietor of this other accomodation ours was not an unusual experience.
Jan
Jan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 Aug 2024
Good little short stay, not much choice for take aways., only fish N chips or Chinese nearby. Stay was fine comfortable.
Jagmohan
Jagmohan, 3-night trip
Verified Expedia guest review
2/10 Poor
13 Aug 2024
Jennifer
Jennifer, 2-night trip
Verified Lastminute guest review
2/10 Poor
7 Aug 2024
Ryan
Ryan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
25 Jul 2024
Adam
Adam, 10-night trip
Verified Expedia guest review
2/10 Poor
25 Jul 2024
Room had been double booked. Utterly filthy. Needs closing down
Mike
Mike, 1-night trip
Verified Expedia guest review
2/10 Poor
16 Jul 2024
I didn’t like anything about the property it absolutely disgusting in every way it smelt dirty and was filthy everywhere was the worst place I’ve ever booked and obviously didn’t stay there . I spoke with the owner about getting my money back and had no help whatsoever as I booked theough a third party , this hovel needs to be totally renovated or demolished , I will be chasing to recoup my funds that I spent here as had no help from the owners and the management this place was a complete health hazard , there was a flood and the laminate floors were sodden and could hardly open the door , STEER VERY CLEAR OF THIS PLACE …..
Darren
Darren, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
15 Jul 2024
KOMALPREET
KOMALPREET, 2-night trip
Verified Expedia guest review
6/10 Good
14 Jul 2024
Chris
Chris, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 Jul 2024
guna
guna, 1-night trip
Verified Expedia guest review
2/10 Poor
12 Jul 2024
Lynette Maria
Lynette Maria, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Jul 2024
sadik
sadik, 3-night trip
Verified Expedia guest review
2/10 Poor
24 Jun 2024
This is the worst hotel ever known. The beds are filthy with stains all over the frames and mattress. The rooms we originally booked were given to other people so we were given another room in the loft with holes on the wall and tape and spider webs everywhere. The man running the place looked like he had never seen a shower before and we watched him dry the sheets and towels outside on the benches. I asked for towels multiple times and he eventually gave me two damp stinky towels. The bathroom is shared amongst everyone except the loft that has a bath tub with a shower head with no water pressure or space to stand up. I wouldn’t even want my dogs to stay here.
Leah
Leah, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Jun 2024
David
David, 1-night trip
Verified Hotels.com guest review
2/10 Poor
14 Jun 2024
Truly the worst hotel I've ever stayed in. You get what you pay for, I suppose...
Liam
Liam, 1-night trip
Verified Expedia guest review
2/10 Poor
14 Jun 2024
I had an incredibly disappointing experience at this hotel. The service was terrible, and the facilities were not as advertised. Despite multiple complaints and requests, I did not receive the refund that was promised. This is unacceptable and reflects poorly on the management. I strongly advise against staying here.