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AYZ Juan de Mena - Auto check-in property

2.0 star property
City-center guesthouse within walking distance of Prado Museum

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Photo gallery for AYZ Juan de Mena - Auto check-in property

Deluxe Double Room, Private Bathroom
Exterior detail
Deluxe Double Room, Private Bathroom
Front of property
Lobby

Reviews

7.4 out of 10
Good
AYZ Juan de Mena - Auto check-in, nestled near El Retiro Park and Gran Via, offers a relaxing retreat. Connect to in-room WiFi and enjoy express check-out for a hassle-free stay.

Popular amenities

  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (2)

  • Housekeeping (on request)
  • Air conditioning
The current price is CA $311
CA $343 total
includes taxes & fees
May 13 - May 14

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room, Private Bathroom

Superior Double Room, Private Bathroom

Superior Double Room, Private Bathroom

Highlights

Air conditioning
Heating
Hair dryer
Private bathroom
Desk
Mobile key entry
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed, Non Smoking, Private Bathroom

Classic Double Room, 1 Double Bed, Non Smoking, Private Bathroom

Classic Double Room, 1 Double Bed, Non Smoking, Private Bathroom

Highlights

Air conditioning
Heating
Hair dryer
Private bathroom
Desk
Mobile key entry
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom

Highlights

Air conditioning
Heating
Hair dryer
Private bathroom
Desk
Mobile key entry
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, Private Bathroom

Deluxe Double Room, Private Bathroom

Deluxe Double Room, Private Bathroom

Highlights

Air conditioning
Heating
Hair dryer
Private bathroom
Desk
Mobile key entry
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 2 Twin Beds, Private Bathroom

Superior Double Room, 2 Single Beds, Private Bathroom

Superior Double Room, 2 Twin Beds, Private Bathroom

Highlights

Air conditioning
Heating
Hair dryer
Private bathroom
Desk
Mobile key entry
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom

Double Room, Shared Bathroom

Highlights

Air conditioning
Heating
Portable fan
Hair dryer
Desk
Mobile key entry
  • Sleeps 2
  • 1 Double Bed
Lobby sitting area

Urban Inn Madrid

  • Free WiFi
  • Non-smoking
9.2 out of 10, Wonderful, 35 reviews
Urban Inn Madrid
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About the area

Map
Calle Alfonso XI 11, Madrid, 28014

What's nearby

  • Prado Museum - 7 min walk - 0.6 km
  • Gran Via - 9 min walk - 0.8 km
  • Puerta del Sol - 15 min walk - 1.3 km
  • El Retiro Park - 18 min walk - 1.6 km
  • Plaza Mayor - 4 min drive - 2.7 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive
  • Madrid Recoletos Station - 10 min walk
  • Madrid Atocha Station - 18 min walk
  • Atocha Cercanías Station - 18 min walk
  • Banco de Espana Station - 6 min walk
  • Retiro Station - 8 min walk
  • Sevilla Station - 11 min walk

Restaurants

  • ‪Aarde - ‬4 min walk
  • ‪James Joyce Irish Pub - ‬5 min walk
  • ‪Ritz Garden - ‬6 min walk
  • ‪Faborit - ‬6 min walk
  • ‪Rodilla - ‬5 min walk

About this property

AYZ Juan de Mena - Auto check-in property

AYZ Juan de Mena - Auto check-in property puts you in a great location, within just a 10-minute walk of Puerta de Alcalá and Prado Museum. Also, Gran Via and Puerta del Sol are within a 15-minute walk. The property is just a short walk to public transportation: Banco de Espana Station is 6 minutes and Retiro Station is 8 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 6 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • Children (18 years old and younger) not allowed
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Soap
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Housekeeping (on request)
  • Mobile key entry

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of EUR 15 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 15 (subject to availability)

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

A&Z Juan Mena Adults Madrid
A&Z Juan Mena Adults
A Z Juan de Mena Only Adults
A&Z Juan Mena Adults Hostel Madrid
A&Z Juan Mena Adults Hostel
A Z Juan de Mena Only Adults
A Z Juan de Mena Adults Only
Ayz Juan De Mena Auto Check In
A Z Juan de Mena Auto check in property
AYZ Juan de Mena Auto check in property
AYZ Juan de Mena - Auto check-in property Madrid
AYZ Juan de Mena - Auto check-in property Guesthouse
AYZ Juan de Mena - Auto check-in property Guesthouse Madrid

Frequently asked questions

Are pets allowed at AYZ Juan de Mena - Auto check-in property?

Sorry, pets aren't allowed.

Is parking offered on site at AYZ Juan de Mena - Auto check-in property?

Sorry, there's no onsite parking at AYZ Juan de Mena - Auto check-in property.

What are the check-in and check-out times at AYZ Juan de Mena - Auto check-in property?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of EUR 15 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 15 (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at AYZ Juan de Mena - Auto check-in property?

No, this guesthouse doesn't have a casino, but Casino Gran Via (13-min walk) is nearby.

What is there to do at AYZ Juan de Mena - Auto check-in property and nearby?

Recommended spots to visit include Prado Museum (7-min walk) and Gran Via (9-min walk), along with Puerta del Sol (15-min walk) and El Retiro Park (1 mi).

What's the area around AYZ Juan de Mena - Auto check-in property like?

AYZ Juan de Mena - Auto check-in property is in Retiro, a short 6-minute walk from Banco de Espana Station and 7 minutes' walk from Prado Museum.

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Reviews

7.4

Good

8.0/10

Cleanliness

7.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Bathroom
Room
Bed
Location

Reviews

10/10 Exceptional

Limpio y moderno

Pequeño pero acogedor, la cama super comoda. Area muy tranquila y silenciosa. El auto check in muy sencillo y rapido, el metodo para abrir las puertas muy bueno sin necesidad de cargar con una llave o tarjeta.
Philip, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I will definitely recommend this place to friends and family visiting Madrid. It has a fantastic location and a confortable room
Kelly, 1-night romance trip
Verified Expedia guest review

6/10 Good

Melanie, 4-night trip
Verified Expedia guest review

6/10 Good

The price was good and location. Room wasn’t bad except the fact the water would clog up in the bathroom was a horrible experience. There was water alllll over the floor. Had to use the towels to dry. I ended up not showering rest of my visit also my friend who came with me would have to minimize her shower time to like 2-3 mins and still would have water seeping out of the shower. Also they are very strict with guests. It was just me and my friend but then wanted to add another friend to a two bedroom room and said that wasn’t allowed. Besides that everything was good. It was very cold though as well no heater
Perla, 2-night trip with friends
Verified Expedia guest review

6/10 Good

Ana, 6-night trip
Verified Expedia guest review

6/10 Good

Wasn’t a fan of having to bring my phone to the shared bathroom every time in order to unlock my room door on the way back. Pretty cumbersome process. That said, the lock on my room door was clearly broken into before from someone who probably locked themselves out. Did not feel safe. Besides that the room was nice and the location was fabulous.
Jennifer, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Muy seguro! Excelente lugar con ubicación idónea para ir caminando a diferentes puntos.
Karen, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

It was very private and conveniently located
Adriana, 3-night romance trip
Verified Expedia guest review

8/10 Very good

It was ideal for us. Perfect location near Retiro park and Prado museum. Self check in and out was easy, room was spacious and clean. Towels and hairdryer, 3 hangers. No view out of window and no telly but we didn’t mind as we were out exploring the city most of the time.
Desmond, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

DIANA, 1-night trip
Verified Expedia guest review

2/10 Poor

Al ser una estadía en un bajos , hay mucha humedad , habían muchas arañas en la habitación , por más que hubiera calefacción no había una manta abrigada para cubrirse del frío , la alfombra que estaba en el suelo estaba bastante sucia con restos no se si eran de comida o mugre pero no n eso fallaron
Joan, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Check-in was easy because it was all done online beforehand. You must have access to data in order to unlock the main doors and rooms as there are no keypads or keys. Overall, the area was quiet and clean, within easy walking distance to the Prado museum and shopping.
Bethward, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything was good
Belia, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

Kai, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice location and comfortable room. The quadruple room is very spacious and convenient.
Paola, 2-night trip
Verified Orbitz guest review

4/10 Fair

Health hazard

This is the only negative review I've given in my life. Nobody should be allowed to stay here. There was so much mold that it was literally hard to breathe. To go to the bathroom you had to hold your breath because you could not breathe that in. We were honestly afraid for our health. We asked to cancel immediately or for a refund and were not granted either so we had to sleep there. I'm only writing this review so that whoever reads this does not have to go through this experience, truly awful. Hotels.com was very helpful and tried to get us a refund but the property won't even answer. They should remove it from the platform.
francisco, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jose, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The email for entering was not sent, so I wased time and found another hotel. And They declined even refund. Never go to this hotel! This is so terrbible experience!!
SUNG, 2-night romance trip
Verified Expedia guest review

6/10 Good

Habitaciónes en un sotano

Solo ubicación por lo demas falta buen servicio y las habitación estan en un sótano
Ruben, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Poor experience, Dirty, Misrepresented photos

- Check-in process: very cumbersome. Not explained well. Slow. Confusing. I am very tech savvy, pro-self service; this is as bad as it can get. - Cleanliness: very dirty. Bed sheet were not changed from previous guest. Hair all over the bathroom, sheets, floor, towel. Towels also smelly. - Pictures on Hotels.com vs. reality: totally different. Dark room, poorly maintained. Much smaller than represented on pictures.
Alexander, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard Orlando, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very cosy room with walkable distance to the centre
Katerina, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Smelly, filthy, uncomfortable stay

I don’t usually leave feedbacks, though this one i had to, for future users. Their door opening system was pretty cool and thats the only cool thing about this hotel. Bed was so uncomfortable that my back started to ache after 30 minutes of laying down. I tried to lay on the foot of the bed, or different side of the bed, but didn’t work. I ended up sleeping on the floor. Room smells like old dust. And the room it self was built half underground, that you can hear people walking by all night, like in the movie ‘Parasite’. And no Air conditioner in this hat city. Worst of all the hotel i stayed. Don’t be tricked by the pictures .
Miha, 1-night trip
Verified Hotels.com guest review

6/10 Good

Good location, quiet, no window

The location was great and the room was quiet. Not a window even though Pictures show a window. Basement unit with sewer smell. Mold in the bathroom.
Cindy, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Benjamin, 3-night trip
Verified Hotels.com guest review