Houston Natural Science Museum - 5 min drive - 6.2 km
Houston Zoo - 6 min drive - 5.7 km
MD Anderson Cancer Center - 7 min drive - 6.1 km
Toyota Center - 7 min drive - 8.7 km
Getting around
Houston William Hobby Airport (HOU) - 35 min drive
Houston, TX (EFD-Ellington Field) - 40 min drive
George Bush Intercontinental Airport (IAH) - 40 min drive
Houston Station - 21 min drive
Restaurants
Chick-fil-A - 7 min walk
McDonald's - 8 min walk
IHOP - 7 min walk
Olive Garden - 13 min walk
Dessert Gallery - 7 min walk
About this property
Crowne Plaza Houston Med Ctr-Galleria Area by IHG
When you stay at Crowne Plaza Houston Med Ctr-Galleria Area by IHG, you'll be just a 5-minute drive from Rice University and Westheimer Rd. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A 24-hour fitness center and a snack bar/deli are other highlights. Fellow travelers say great things about the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
354 rooms
Arranged over 18 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered onsite self parking (USD 25.00 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Snack bar/deli
Working away
8 meeting rooms
Computer station
Conference space (12000 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
ATM/banking
Television in common areas
24-hour fitness center
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
8 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public washroom
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Front entrance ramp
Magnifying mirror
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Tile flooring in room
High pile carpet in room
Room amenities
Be entertained
32-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Tempur-Pedic mattress
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
Connecting/adjoining rooms available
Recycling
Special features
Dining
2712 Bistro and Bar - This bar serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 18.95 per person
Parking
Covered self parking costs USD 25.00 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel
Frequently asked questions
Does Crowne Plaza Houston Med Ctr-Galleria Area by IHG offer free cancellation for a full refund?
Yes, Crowne Plaza Houston Med Ctr-Galleria Area by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?
Yes. Self parking costs USD 25.00 per day.
What are the check-in and check-out times at Crowne Plaza Houston Med Ctr-Galleria Area by IHG?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at Crowne Plaza Houston Med Ctr-Galleria Area by IHG and nearby?
Crowne Plaza Houston Med Ctr-Galleria Area by IHG has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Crowne Plaza Houston Med Ctr-Galleria Area by IHG?
Yes, there's an onsite restaurant, 2712 Bistro and Bar.
What's the area around Crowne Plaza Houston Med Ctr-Galleria Area by IHG like?
Crowne Plaza Houston Med Ctr-Galleria Area by IHG is in Greenway Plaza-Upper Kirby, a short 19-minute walk from Westheimer Rd and 19 minutes' walk from Lakewood Church. Travelers give top marks for the hotel's prime location.
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Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very good
10 Mar 2025
Jennifer
Jennifer, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
9 Mar 2025
Was treated horribly by staff, Tatiana. Will not return
Angelica
Angelica, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Mar 2025
Tami
Tami, 1-night business trip
Verified Hotels.com guest review
6/10 Good
4 Mar 2025
Elevators were never working properly. Long waits at all times of the day. Had to call 2x for cleaning.
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Mar 2025
William
William, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 Feb 2025
Julio
Julio, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Feb 2025
Marybell
Marybell, 2-night trip
Verified Hotels.com guest review
8/10 Very good
25 Feb 2025
James
James, 2-night trip
Verified Hotels.com guest review
2/10 Poor
23 Feb 2025
Not recommended
Elvators not working, heater in the room not working, bathroom flush problems, sink clogged, check in had back ups cause supposedly housekeepers were back up to have rooms available.
First time staying here and our last for sure.
Emerson
Emerson, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Feb 2025
William
William, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Feb 2025
William
William, 1-night business trip
Verified Hotels.com guest review
6/10 Good
21 Feb 2025
Need work
Went there and everything was under maintenance. The elevator in the parking garage were out due to them fixing up the third floor at the time. Meaning u have to take the stair to the first floor of the parking garage if you not lucky to park on the first floor. The stairs were wet and smelling due to it raining. The lobby was nice and clean and the elevator inside the building was kinda creepy to used. It feel like it wil break in any giving moment. The room was nice but there were some places where they miss cleaning up and there was a hole in the shower roof right where the shower head is and the shower floor was dirty. The fridge was super smelly like they didn’t bother to clean out the fridge for a month. The room look nice thou but they really need to fire the cleaning staff in the 17th floor or make sure they working.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
19 Feb 2025
Ernest
Ernest, 1-night trip
Verified Hotels.com guest review
2/10 Poor
14 Feb 2025
Shamieka
Shamieka, 2-night trip
Verified Hotels.com guest review
8/10 Very good
11 Feb 2025
Deontre
Deontre, 1-night trip
Verified Hotels.com guest review
4/10 Fair
11 Feb 2025
Intense Urine Smell in Garage Stairwell
When you think ‘Crowne Plaza’ I think your first thought is a ‘nice’ hotel. I had one of the worst experiences at this property. When you pull in, your only parking option is the garage, and you use a credit card to enter. There was no visible signage that the garage elevators weren’t working, or that you need to check-in before parking because ‘some’ rates INCLUDE parking. Once I parked, I carried my bags down the filthy garage stairwell. On the 2nd floor, I was met with the intense smell of urine on the 1st floor. It was disgusting. Then at check in, the staff handed me a tag to park - and since I was already in the garage, they told me there was no way to refund the $25 fee and that I’d have to call hotels.com. The room was dated to the point that the phone was yellow. I didn’t want to touch the carpet or anything really. It was such an incredible disappointment and the hotels.com rating couldn’t have been more wrong. This property is gross, dated and not worth the money or your time. It’s by far the worst hotel I’ve ever stayed in considering the price and the ‘Crowne Plaza’ name.
Shawn
Shawn, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
4 Feb 2025
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Feb 2025
Marcy
Marcy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Jan 2025
William
William, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
20 Jan 2025
Hotel is outdated and its in a good location
Carlos
Carlos, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
19 Jan 2025
Not so great first experience
The hotel is ok not exactly what i was expecting at all. The room they put us in the AC wasn't working so it was pretty hot and when i complained they send the maintenance which took at least an hour and nothing was done because it stayed hot. I called to complain about it again an they finally agreed to change our room and the second room was better however the overall experience was not sooo great they only have two working elevators and one of the two would go out ever so often so waiting for the elevator because a thing to do. Parking is expensive and kinda sucks. The employees can also be disrespectful but just a few not all.
Alex
Alex, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Jan 2025
Brenda
Brenda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jan 2025
Sana
Sana, 2-night trip
Verified Hotels.com guest review
8/10 Very good
11 Jan 2025
Nice but not perfect
Room looked just like the photo. Large clean room with plenty of outlets including USB. Both beds shared 1 nightstand. Bathroom was missing a tub stopper but otherwise nice. Our room was by the stairwell and the door was super loud whenever someone would use the stairwell, but people stopped using it around 8pm so not a big deal. We left early in the morning so not sure if it would be an issue if someone was trying to sleep in.