I wish I could say my stay was great, but unfortunately, it was not. Before I checked in, I could hear yelling coming from the lobby. When I opened the door, I found the man behind the counter yelling at someone on his cell phone. He hung up as my six-year-old son and I approached the counter. While I was filling out my paperwork, the man received a text, picked up his phone, read the message to himself, and then exclaimed very loudly, "WHAT THE FREAK? YOU KNOW I'M WITH SOMEONE RIGHT NOW!” This made me extremely uncomfortable, and my child looked at me with concern. I was shocked by the lack of self-awareness and professionalism displayed by this man. The room was quite dirty, and the door locks did not instill a sense of security. Although my room had a balcony with a beautiful view of the river, it was covered in spider webs. Being close to the river, bugs were prevalent, and the screen door was worn and did not fit securely. As a result, if you left the sliding door open and the screen door closed, bugs could still get in. Room 422 was the end unit, located right next to the pool and workout room. The pool temperature was acceptable; however, there was a noticeable dirty ring around the edge. There were two hot tubs, but only one was heated, and both had an unpleasant odor. My son remarked that it smelled like poo. I felt too intimidated to call the front desk to voice any complaints, especially as a single mother with her child.limited options for finding alternative stay