Experience the vibrant energy of Des Moines at Surety Hotel. Located near Iowa Events Center, this upscale hotel offers a fireplace in the lobby, an outdoor entertainment area, and two on-site restaurants with happy hour specials.
Des Moines International Airport (DSM) - 16 min drive
Restaurants
Starbucks - 3 min walk
Royal Mile - 4 min walk
Fongs Pizza - 5 min walk
Mash + MARROW - 4 min walk
Pho Real Kitchen And B - 4 min walk
About this property
Surety Hotel
When you stay at Surety Hotel, you'll be just a 5-minute drive from Wells Fargo Arena and Drake University. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Also, Iowa State Fairgrounds and Jordan Creek Town Center are within a short drive. The comfortable beds and helpful staff get great marks from fellow travelers.
Languages
English
At a glance
Hotel size
137 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Special check-in instructions
The property charges 2.68 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (USD 25 per night; includes in/out privileges)
Offsite parking within 98 ft (USD 25 per night)
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
2 restaurants
Bar/lounge
Coffee/tea in a common area
Private dining
Room service (limited hours)
What to do
Pool table
Winery tours nearby
Working away
4 meeting rooms
Coworking spaces
Conference space (2969 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Romance packages
Facilities
Safe-deposit box at front desk
Fireplace in lobby
24-hour fitness center
Banquet hall
Outdoor entertainment area
Outdoor furniture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Closed captioned TV
Stair-free path to entrance
Room amenities
Be entertained
55-inch LED TV
Cable TV channels
Netflix
Hulu
Streaming services
Home comfort
Climate-controlled air conditioning and heating
Minibar
Bathrobes
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Free local calls
Electrical adapters/chargers
More
Daily housekeeping
In-room safe
Special features
Dining
Mulberry Street Tavern - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.
Outdoor Courtyard - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Surety Coffee Shop - Onsite coffee shop. Open select days.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 20 per person
Early check-in can be arranged for an extra charge of USD 50 (subject to availability)
Late check-in between noon and 2:00 PM can be arranged for an extra charge of USD 50
Credit card charges are subject to an extra charge of 2.68 percent
Pets
Service animals exempt from fees
Pet deposit: USD 75 per stay
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Self parking costs USD 25 per night with in/out privileges
Parking is available nearby and costs USD 25 per night (98 ft away)
Policies
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Cashless transactions are available.
Also known as
Surety Hotel Hotel
Surety Hotel Des Moines
Surety Hotel Hotel Des Moines
Frequently asked questions
Does Surety Hotel offer free cancellation for a full refund?
Yes, Surety Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Surety Hotel?
Yes, cats and dogs are welcome. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 75 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Surety Hotel?
Yes. Self parking costs USD 25 per night.
What are the check-in and check-out times at Surety Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of USD 50 for early check-in (subject to availability). Check-out time is noon.
Is there an onsite casino at Surety Hotel?
No, this hotel doesn't have a casino, but Prairie Meadows Racetrack and Casino (15-min drive) is nearby.
What is there to do at Surety Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Surety Hotel?
Yes, there are 2 onsite restaurants.
What's the area around Surety Hotel like?
Surety Hotel is in Downtown Des Moines, a short 14-minute walk from Wells Fargo Arena and 7 minutes' walk from Des Moines Civic Center. Travelers say the area is walkable and good for shopping.
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Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
19 Mar 2025
Lissette
Lissette, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Mar 2025
Josh
Josh, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Mar 2025
Cool spot
Very nice hotel. Comfy bed, good restaurant
Elizabeth
Elizabeth, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
2 Mar 2025
Celebrating my daughter’s thirtieth birthday. It’s been amazing. Hotel is fabulous.
Roselle
Roselle, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
25 Feb 2025
Jeremy
Jeremy, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 Feb 2025
Karen M
Karen M, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Feb 2025
Michael
Michael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Feb 2025
Exceptional stay
After this stay, The Surety has become my favorite hotel in the Des Moines area. The room was clean, comfortable, well-designed, and had exceptional ambiance. It was also eco-friendly without being an inconvenience. Every staff member greeted me warmly and professionally. The coffee provided in the lobby was delicious, however, it would be even better if they had coffee options available in our room.
Michael
Michael, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 Feb 2025
Allison
Allison, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Jan 2025
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
21 Jan 2025
Heather
Heather, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Jan 2025
Alisa
Alisa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Jan 2025
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jan 2025
Amy
Amy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jan 2025
Andrea
Andrea, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Jan 2025
MATT
MATT, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jan 2025
Fun and dog friendly
I was taking a road trip back home and wanted to visit my friend in on the way. Staying in this hotel was like staying in absolute luxury the food was amazing and the view from my room was immaculate. The room was clean the bathroom was big and fancy. My dog also had a great time conning the front desk ppl into giving her all of the treats
Julianna
Julianna, 2-night trip
Verified Hotels.com guest review
6/10 Good
4 Jan 2025
Staff was excellent.
Hotel property is a nice mix of new and old historic hotel.
More attention needs to be given to cleanliness: bathroom vanity, floors, bar top in breakfast area and outside perimeter.
Gregg
Gregg, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 Jan 2025
Owen
Owen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Dec 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Dec 2024
Excellent
My fiancée and I had a wonderful stay at the Surety! We were in town to see the Mannheim Steamroller Christmas show at the Civic Center. The Surety is within walking distance to the Civic Center. The room was very clean and comfortable! We had dinner at the Mulberry Street Tavern inside the hotel and that was wonderful too!
Jane
Jane, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Great clean room and comfortable.
Ardeth
Ardeth, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 Dec 2024
Staff
Benjamin
Benjamin, 2-night family trip
Verified Expedia guest review
8/10 Very good
15 Dec 2024
Old bank building retains its original charm in sleek updated rooms. We stayed on 11th floor and had a killer view. Restaurant was overpriced and food was not good. Both meals were a bust or we’d give this 5 stars