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Comfort Inn And Suites Hamburg

2.5 star property
City-center Hamburg hotel with indoor pool

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Photo gallery for Comfort Inn And Suites Hamburg

In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Indoor pool
Lobby
Lobby
Located near Highmark Stadium, Comfort Inn And Suites Hamburg offers a warm welcome with breakfast buffet, indoor pool and 24-hour business center. Stay connected with in-room WiFi and take advantage of free self parking. The helpful staff has left a lasting impression on previous guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Connecting rooms available
  • Pet-friendly
  • Gym
  • Air conditioning
  • Free parking

Main amenities (10)

  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • 24-hour business center
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Gift shops/newsstands
  • Free newspapers in the lobby
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is CA $148
CA $169 total
includes taxes & fees
Jun 1 - Jun 2

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hydromassage showerhead
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hydromassage showerhead
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hydromassage showerhead
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hydromassage showerhead
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds
Indoor pool

Holiday Inn Express Hotel & Suites Hamburg by IHG

  • Pool
  • Free parking
  • Free WiFi
  • Connecting rooms available
8.8 out of 10, Excellent, 1,001 reviews
The price is CA $205
CA $238 total
includes taxes & fees
Jun 22 - Jun 23
Holiday Inn Express Hotel & Suites Hamburg by IHG
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About the area

Map
3615 Commerce Pl, Hamburg, NY, 14075

What's nearby

  • Hilbert College - 3 min drive - 3.6 km
  • Hamburg Fairgrounds - 4 min drive - 4.3 km
  • Buffalo Raceway - 4 min drive - 3.6 km
  • Highmark Stadium - 7 min drive - 8.3 km
  • Eternal Flame Falls - 15 min drive - 14.3 km

Getting around

  • Buffalo Niagara Intl. Airport (BUF) - 25 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 40 min drive
  • Buffalo-Exchange Street Station - 17 min drive
  • Buffalo-Depew Station - 20 min drive

Restaurants

  • ‪The Fairgrounds - ‬7 min drive
  • ‪Subway - ‬4 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Hamburg Gaming - ‬6 min drive
  • ‪Cyclone Bar - ‬6 min drive

About this property

Comfort Inn And Suites Hamburg

Comfort Inn And Suites Hamburg puts you within a 10-minute drive of Lake Erie and Highmark Stadium. For a workout, you can visit the fitness center or go for a morning swim at the indoor pool. Fellow travelers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 61 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Free buffet breakfast

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Fees & policies

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per week
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 10 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Comfort Hamburg
Comfort Inn Hamburg
Hamburg Comfort Inn
Inn Hamburg
Comfort Hotel Hamburg

Frequently asked questions

Does Comfort Inn And Suites Hamburg offer free cancellation for a full refund?

Yes, Comfort Inn And Suites Hamburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Comfort Inn And Suites Hamburg?

Yes, there's an indoor pool. Guests have pool access from 7 AM to 10 PM.

Are pets allowed at Comfort Inn And Suites Hamburg?

Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 20 per pet, per night, and there's also a deposit of USD 50 per week. Service animals are exempt from fees.

Is parking offered on site at Comfort Inn And Suites Hamburg?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Comfort Inn And Suites Hamburg?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Comfort Inn And Suites Hamburg?

No, this hotel doesn't have a casino, but Hamburg Gaming at the Fairgrounds (6-min drive) and Seneca Buffalo Creek Casino (16-min drive) are both nearby.

What is there to do at Comfort Inn And Suites Hamburg and nearby?

Comfort Inn And Suites Hamburg has an indoor pool and a fitness center.

What's the area around Comfort Inn And Suites Hamburg like?

Comfort Inn And Suites Hamburg puts you in the heart of Hamburg. Popular attractions include Lake Erie, which is 5 minutes away by car.

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Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Shower
Bathroom
Desk
Toilet
Microwave

Reviews

6/10 Good

Broken lock

Lock not working properly. Staff knew about it. No accessible rooms in the hotel per desk clerk.
William, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Room was clean and comfortable. My only issue was there was no housekeeping and clean fowls brought in daily. They told us every third day!!! Also our room was fairly close to lobby and midnight they woukd break out the vacuum and do housekeeping!!! Keeping us up.
Susan, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Unfortunite event

Comfort inn and Suites Hamburg NY did cancel our and other reservations on May 4, 2025. They gave the rooms to the national Guards. Hotel sent a text and called to inform us that room was cancelled. At the last minute we had to scramble to find another hotel.
4-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

2/10 Poor

Melissa, 4-night trip
Verified Hotels.com guest review

6/10 Good

Check in super easy. Breakfast ok not great. Check out well rang and rang the bell no one came left the room keys so never got a receipt.
Ruth, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

No issues
John, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

No coffee

Coffee pot on "breakfast" was broken.
Ken, 1-night trip
Verified Hotels.com guest review

6/10 Good

Amanda, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A little dated but very good stay.

Needed to sleep. Hotel was clean, quiet, good nights sleep. Thank you very much.
1-night trip
Verified Hotels.com guest review

6/10 Good

Just passing through

1-night trip
Verified Hotels.com guest review

4/10 Fair

Lori, 2-night family trip
Verified Hotels.com guest review

6/10 Good

It’s a place to sleep

Room seemed clean but dated. Bathroom lighting was awful. There was a very strong chemical type of odor in the room. The chlorine in the pool was VERY strong. Everyone who swam seemed to complain about how badly it burned their eyes and some broke out in rashes. I could stay again if I were in a pinch but I definitely feel it was overpriced.
Kristin, 1-night family trip
Verified Hotels.com guest review

6/10 Good

The room was nice but there was no shampoo. The service was good. The problem was the sidewalks were covered with ice and snow.
Scott, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Jessica, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Lisa, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Suzana, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Gloria, 1-night trip
Verified Expedia guest review

8/10 Very good

It was under construction and the ice machine was broken. Our room also didn't have a fridge or microwave. But the staff were amazing and the breakfast was pretty good. Also felt very safe.
Emily, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Is clean and comfortable.

The staff was friendly.The hotel smelt amazing.The linen felt clean and the bed was extremely comfortable.
Marty, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Quite honestly the rooms were fine. But the property itself needed work. The parking lot wasn’t scrapped at all our entire stay in the freezing rain and snow. The venting machines were sold out of everything and stole your money. The room keys never worked after one day (had to get a new key card) every day. Break-fast (if you can call it that) was less than desirable. And who doesn’t accept cash? Cash is king baby! Long story short is it worth $90 a night probably. Just know what you’re getting.
Kim, 3-night trip
Verified Expedia guest review

2/10 Poor

If I could give a zero, I would. Parking lot is barely plowed and not salted, and had a couple inches of ice in several areas. The exterior front entrance appears to be missing signs or exterior materials; looks like something large was ripped off several areas. Gutters are falling down from all the snow and ice. Staff was cordial but not welcoming, and on their phones a lot of the time. Entire property smells of cleaning chemicals and marijuana. There is no inspection certification or notice in the elevator proving that an inspection was done. There is a black substance coming out of the lobby ceiling vents. Inside the room, one of the cards didn't work on the doorlock and then the next day I had to have both cards recalibrated. The solid curtains did not close all the way and left a large gap for outside people to see inside the room. I found hair all over the bedsheets and stains on the box spring bedsheet. Bedroom walls, bathroom sink faucet and bathtub are dirty. Bedroom and bathroom ceiling have stains. The bathtub handle doesn't have grout on one end and so it's easy for water to slid through the interior wall. The blow dryer's filter has dust clogged in it. The internet is incredibly slow during the day, so unable to effectively do work; not a good place to stay if you plan to do business. A set of guests staying at the hotel at the same as me said they found slippers in their bed, slippers they didn't own, indicating the sheets weren't changed before they checked in.
Erica, 2-night trip
Verified Expedia guest review

4/10 Fair

Garbage outside the hotel door was overflowing with frozen trash. Pool out of order, vending machines broken, ice machine broken, bathroom cabinets held together with tape literally, no blackout curtains only sheer so lights in room all night, no privacy from hotel next door. wall paper peeling in the room. Pull out bed had no bedding on it. Requested and they did bring it but I had to make the bed. Several dryer sheets all over the floor. I was in the lobby and the lights flicker and mentioned to the desk girl and her reply was “ yeah I know people keep telling me, nothing I can do”. Overall not good. Breakfast was ok and the pillows were nice.
kimberly, 1-night family trip
Verified Expedia guest review

2/10 Poor

When I arrived to this comfort inn and suites first thing we noticed the awning was ripped off the building.The outer wall was damaged from the fall of that awning. Ok weather happens so I go to the desk to check in the young girl Harper there when asking for my preference to the room location let me know the pool was unavailable as I asked for a room closest to the pool if possible and that I only booked this room due to the hotel staff I spoke to the day before saying there in fact was a pool at this location!! She called the owner Mike who said he would cancel the room for me . I said to hold off on that for the moment that I would go discuss this with my daughter in the car seeing as it was last minute and I was in a rush to get to another aptmt and we needed a room . The car was just outside the loading and unloading area so I wouldn’t be long and u hair get the correct card she needed anyways to do this cancelation. I go for 2 min come back and I said I’m in such a rush for another event and this is last min well just keep the room . Harper then states she already cancelled the room ! Then when I asked her why she was very snotty and said well you said you were only getting it for the pool . Now mind you I was the ONLY ONE in her area I was the only person who was speaking with her I said hold on with cancelling that room I’ll be right back I’m going out to the car to discuss this as we are in a rush! Still extremely snotty said the pools pipes broke only 2weeks ago!
Joanna, 1-night family trip
Verified Expedia guest review