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Sonesta ES Suites Charlotte Arrowood

3.0 star property
Charlotte hotel with 24-hour fitness

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Photo gallery for Sonesta ES Suites Charlotte Arrowood

Front of property
Full-size fridge, microwave, stovetop, dishwasher
Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Seasonal outdoor pool
Near Carowinds Theme Park, Sonesta ES Suites Charlotte Arrowood offers a welcoming atmosphere. Savor the free breakfast buffet, unwind by the swimming pool, or stay active at the 24-hour gym. With helpful multilingual staff and laundry facilities on site, this hotel is perfect for extended stays.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Gym
  • Pet-friendly
  • Laundry facilities

Main amenities (12)

  • Weekly housekeeping
  • 24-hour fitness center
  • Seasonal outdoor pool
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Convenience store
  • Self-serve laundry
  • Multilingual staff
  • Picnic area
  • Barbecue grills
  • Luggage storage

Feel at home (6)

  • Kitchen
  • Private bathroom
  • Cable/satellite TV service
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
The current price is CA $125
CA $144 total
includes taxes & fees
Jun 8 - Jun 9

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room, Multiple Beds, Accessible, Multiple View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, Multiple Beds, Accessible, Multiple View

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Egyptian cotton linens
  • Sleeps 5
  • 2 King Beds

View all photos for Room, Multiple Beds, Accessible, Multiple View (Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, Multiple Beds, Accessible, Multiple View (Tub)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Egyptian cotton linens
  • Sleeps 5
  • 2 King Beds

View all photos for Room, 2 Double Beds, Accessible, Multiple View (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible, Multiple View (Hearing)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Egyptian cotton linens
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Multiple View (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Studio Suite, 1 King Bed, Accessible, Multiple View (Hearing)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Multiple View (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Multiple View (Hearing)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Egyptian cotton linens
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Multiple View (Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Multiple View (Tub)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Egyptian cotton linens
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Studio Suite, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Egyptian cotton linens
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Multiple View (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, Multiple Beds, Accessible, Multiple View (Hearing)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Egyptian cotton linens
  • Sleeps 7
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Multiple View (Tub)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Studio Suite, 1 King Bed, Accessible, Multiple View (Tub)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds, Multiple View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, Multiple Beds, Multiple View

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • Sleeps 7
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Multiple View (Hearing)

Full-size fridge, microwave, stovetop, dishwasher

Room, 1 King Bed, Accessible, Multiple View (Hearing)

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Egyptian cotton linens
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio Suite, 1 King Bed, Multiple View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Studio Suite, 1 King Bed, Multiple View

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Pillowtop bed
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Multiple View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, 1 King Bed, Multiple View

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds, Multiple View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, Multiple Beds, Multiple View

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • Sleeps 5
  • 2 King Beds

View all photos for Superior Suite, 2 Double Beds, Multiple View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, 2 Double Beds, Multiple View

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • Sleeps 5
  • 2 Double Beds
Lobby

Hyatt Place Charlotte/Arrowood

  • Pool
  • Free breakfast
  • Pet-friendly
  • Free parking
7.4 out of 10, Good, 1,000 reviews
The price is CA $114
CA $131 total
includes taxes & fees
Jul 2 - Jul 3
Hyatt Place Charlotte/Arrowood
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About the area

Map
7925 Forest Pine Drive, Charlotte, NC, 28273

What's nearby

  • Carowinds Theme Park - 6 min drive - 5.9 km
  • Charlotte Premium Outlets - 7 min drive - 8.1 km
  • Quail Hollow Club - 9 min drive - 8.0 km
  • SouthPark Mall - 12 min drive - 10.0 km
  • NASCAR Hall of Fame - 12 min drive - 14.0 km

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 14 min drive
  • Concord, NC (USA-Concord Regional) - 29 min drive
  • Charlotte Station - 17 min drive
  • Gastonia Station - 27 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Zaxby's - ‬4 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬3 min drive
  • ‪Ayrsley Grand Cinemas 14 - ‬5 min drive

About this property

Sonesta ES Suites Charlotte Arrowood

At Sonesta ES Suites Charlotte Arrowood, you'll be within a 10-minute drive of Carowinds Theme Park and Bank of America Stadium. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the seasonal outdoor pool. Also, Quail Hollow Club and SouthPark Mall are within a short drive. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 119 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–9:00 AM
  • Coffee/tea in a common area
  • Barbecue grills

Traveling with children

  • Grocery/convenience store

Working away

  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Picnic area
  • Television in common areas
  • 24-hour fitness center
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible pool
  • Thin carpet in room

Room amenities

Be entertained

  • 39-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Weekly housekeeping
  • In-room safe
  • Eco-friendly toiletries

Fees & policies

Refundable deposits

  • Deposit: USD 150 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Laundry facilities are available for an extra charge of USD 3 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 150 per stay)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to October

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Sonesta Arrowood Charlotte
Sonesta Charlotte ES Suites Arrowood
Sonesta ES Suites Arrowood
Sonesta ES Suites Arrowood Hotel
Sonesta ES Suites Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte
Sonesta ES Suites Charlotte Arrowood
Sonesta Suites Charlotte Arrowood
Staybridge Suites Charlotte Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel Charlotte

Frequently asked questions

Does Sonesta ES Suites Charlotte Arrowood offer free cancellation for a full refund?

Yes, Sonesta ES Suites Charlotte Arrowood does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sonesta ES Suites Charlotte Arrowood?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Sonesta ES Suites Charlotte Arrowood?

Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Sonesta ES Suites Charlotte Arrowood?

Yes, there's free self parking.

What are the check-in and check-out times at Sonesta ES Suites Charlotte Arrowood?

Check-in start time: 4 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Sonesta ES Suites Charlotte Arrowood and nearby?

Sonesta ES Suites Charlotte Arrowood has a seasonal outdoor pool and a 24-hour fitness center, as well as a picnic area.

Does Sonesta ES Suites Charlotte Arrowood have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.

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Reviews

7.0

Good

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Couch
Location
Family friendly
Smoking
Parking
Elevator

Reviews

6/10 Good

First off, you’ll be coolly welcomed by someone at the front desk after being hit with a huge wall of air fresher-chemical smell. Our room was spacious but they have NO ROOM service. Our room wasn’t cleaned at all in spite of asking several times. Full kitchen is nice. Many breakfast options. Unfortunately when walking through the halls I saw so much mold over all the walls. Absolutely horrible. Management should be informed. Despite being non smoking (aren’t all hotels now)? We woke up to so much weed smoke that somehow wafted into our room late one night. We have two small children, so naturally we were ready to check out.
Meridith, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Comfortable beds. Nice size room. Carpets old and dirty. Convenient to interstate. Prices good.
Patti, 1-night family trip
Verified Hotels.com guest review

6/10 Good

We have never had any issues in the past, but this time there was a truck with a USDOT # parked by our room for our stay, and appearing to have people sleeping in the vehicle, staying in the vehicle during the day, which made us quite uncomfortable. I brought it up to the lady at the front desk, (Nedda), not sure of spelling, and she was not at all interested in our comfort, not even to move us to a different room. She was argumentative with me instead, like it's my fault that there is a truck/trailer, which incidentally took up 10 spots, parked by our room with people in it sleeping. We had to keep our blinds shut because the few times we looked down at the vehicle, someone was looking right at me. Very weird. Yet, the front desk had virtually zero concern, both for our safety as well as comfort. The cockroach was a minor issue in contrast.
Joel, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Lisa, 1-night trip
Verified Hotels.com guest review

6/10 Good

It was ok clean in a safe place but they stick you with a 125 dollar deposit after the room was already paid for - you don’t get the deposit back for a week - for the experience I had I wouldn’t stay here again because of the extra hidden fees not good enough for 125 extra dollars
Angela, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Cole, 1-night trip
Verified Hotels.com guest review

6/10 Good

James, 1-night trip
Verified Hotels.com guest review

6/10 Good

Below Average Experience at Sonesta

Our stay at Sonesta ES Suites Charlotte Arrowood was not the best. Upon arrival, our room smelled very musty, and did the entirety of our stay unless we cranked the AC super low. The bathroom had broken tiles that would move when you walked over them, the bathroom door was water damaged and the soap left near the sink was already used. The dishes in the kitchen area were also not clean, so we had to clean them ourselves before use. We did not have enough towels (were provided two SMALL bath towels), and simply asked for another, but the hotel front desk said there were not any available. I don't think three SMALL towels for two people is much to ask for. The staff was generally rude, short and there were always people hanging around the front area inside and outside. Plug ins in the nightstands were super loose and would hardly hold a plug in. No chair for the desk. Overall just not up to par for the price we paid. We would not stay here again.
Kathryn, 2-night trip
Verified Hotels.com guest review

4/10 Fair

John, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Not coming back.

There was blood stains on the pillow. No ice bucket in freezer. One knife and one fork in the kitchen. You have to get ice from the front desk. I won’t be back.
Heather, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Andre, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Was lied to about the room I was getting they said pool was open in it was not had to take my family somewhere else to swim in pay out of pocket it was just not cool atcall
Diandre, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Sophie, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Dont stay here

1st checked in my i saw a roach on the wall. I told the front desk i wanted another room. My room was horrible. Next to elevators and lobby across from breakfast area. People all hours would come in after drinking and would be loud waking me most nights. My room had no blow dryer or coffee pot.when i asked for one i received a blow dryer. I asked 3 more times and received a coffee pot. Only to find that it was broken and did not work. Night 5 i realized the ice machine is dropping ice continuously it didnt stop when full. I opened the freezer only to have ice fall out all over the floor. The ice machine was broken no bar to stop it from making ice. I again told the front desk and a guy came and totally disconnected it. No more ice. The garbage disposal was broken. And i had no forks spoons or knives in the kitchette. I asked for my room to be vacuumed and new clean bedding. I booked for a 21 day stay. After 7 days nothing.. would not give me clean linen or vacuum. I asked 3 different people but nothing. I never once saw security any where. And employee that works night shift like to whistle while he worked with no regard to people sleeping at 3 4 or 5 am. These employees could care less about guests that stay here. They are loud. I ended up leaving early. The Marijuana that lingers in the hall ways and when you walk past stairways is discussing.
Dana, 21-night trip
Verified Hotels.com guest review

6/10 Good

Don't stay here.

The room was not up to my expectations. The front office staff were unfriendly and indifferent. I had an unexpected $150.00 hold charge to my credit card for any damage that may occur. I had to call customer service several times to get the charge removed. It took persistence to get the charge off my credit card. I had to tell them I left the room in that same condition I found it and I will dispute this with my credit card if it wasn't removed. After an online search of this hotel I discovered many people had their $150 hold never returned to them. I will never stay at a Sonesta again because they don't care about their customers.
Michelle, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Aixa, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Shaniyah, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Needs improvement

The stay was ok but definitely would not book again. I booked a two bed/ two bathroom. The walls had red stains and the showers were poorly cleaned. A door in my room was cracked on both side of the door, and overall did not compare to the images provided.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Michaela, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Stay elsewhere...

Check in lady was extremely helpful and thats the only reason I stayed. The icemaker did not work, the lobby was small.and there qas an irate lady with 4 kids screami g at the staff when I walked in. When I came back for dinner, tjere was another couple complaining as I was walking by
Joseph, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rujon, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

6/10 Good

There was roaches in the kitchen
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

KuoJung, 1-night trip
Verified Hotels.com guest review