Located in the heart of Itagui, Hotel Ruiseñor offers a warm welcome with local flavors at breakfast and a daily manager's reception. Stay connected with in-room WiFi, unwind at the 24-hour business center or coworking spaces, and enjoy coffee/tea in the lobby.
Jose Maria Cordova Intl. Airport (MDE) - 49 min drive
Envigado Station - 21 min walk
Sabaneta Station - 28 min walk
Restaurants
Sandwich Qbano Itagüi - 2 min walk
Juan Valdez Café - 1 min walk
Parque Obrero De Itagui - 7 min walk
Kokoriko - 1 min walk
Fonda Bitaguí Restaurante Bar - 4 min walk
About this property
Hotel Ruiseñor Itagui
When you stay at Hotel Ruiseñor Itagui, you'll be within a 10-minute drive of Oviedo Shopping Center and Santafé Mall. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Poblado Park and Lleras Park are within a short drive.
Languages
English, Spanish
At a glance
Hotel size
50 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 1:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
Pets
Pets allowed*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Free local cuisine breakfast each morning 6:30 AM–9:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Free daily reception
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Coworking spaces
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Accessibility
Closed captioned TV
Well-lit path to entrance
Room amenities
Be entertained
DVD player
32-inch TV
Cable TV channels
CD player
Home comfort
Air conditioning
Ceiling fan
Minibar
Bathrobes
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
Local maps
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Pets are allowed for an extra charge of COP 20000 per pet, per night
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Hotel Ruiseñor Itagui Hotel
Hotel Ruiseñor Itagui Itagüí
Hotel Ruiseñor Itagui Hotel Itagüí
Frequently asked questions
Does Hotel Ruiseñor Itagui offer free cancellation for a full refund?
Yes, Hotel Ruiseñor Itagui does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Ruiseñor Itagui?
Yes, pets are welcome. There's a charge of COP 20000 per pet, per night.
Is parking offered on site at Hotel Ruiseñor Itagui?
Sorry, there's no onsite parking at Hotel Ruiseñor Itagui.
What are the check-in and check-out times at Hotel Ruiseñor Itagui?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 1:00 PM.
Are there restaurants at or near Hotel Ruiseñor Itagui?
Yes, there's an onsite restaurant.
What's the area around Hotel Ruiseñor Itagui like?
Hotel Ruiseñor Itagui puts you in the heart of Itagüí. Popular attractions include Oviedo Shopping Center, which is 6 minutes away by car.
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Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
6.8/10
Staff & service
6.6/10
Amenities
6.2/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 18, 2025
Alejandro
Alejandro, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 2, 2024
Emily
Emily, 1-night trip
Verified Expedia guest review
8/10 Very good
Jun 3, 2024
se escucha mucho el ruido de los carros seria bueno que tuviera vidrios anti ruido.
BIBIANA ANDREA
BIBIANA ANDREA, 1-night business trip
Verified Expedia guest review
4/10 Fair
Nov 13, 2023
The bathroom in special the shower and toilet was a dirty, the last morning when my wife leave the hotel, someone try to going inside the room, at 5;45 am, I think trying to steal some stuff. Very unsatisfactory stay and the last time I’m booked on this place.
Francisco
Verified Travelocity guest review
6/10 Good
Sep 10, 2023
ok
Manuel
Manuel, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 6, 2023
The personal are pending for bringing me good service, Excellent customer service, very delicious breakfast in overall good cleaning but the shower needs more attention, same on the taller areas in the closet.
But in general I’m satisfie.
Francisco
Francisco, 3-night family trip
Verified Expedia guest review
4/10 Fair
Feb 1, 2023
Very hard mattresses.
Poor bkfst
Very sparse
alex
alex, 1-night family trip
Verified Expedia guest review
6/10 Good
Dec 6, 2024
maria camila
maria camila, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 16, 2023
Cuando llegué no me dieron la habitación que reservé.
Dado que no agendaron la reserva desde que la hice y aún así me cobraron la tarifa.
Melissa
Melissa, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
Nov 16, 2023
Reserve este hospedaje para mi papá que tuvo una cirugia en un hospital cercano, muy claro en la reserva dice DESAYUNO BUFET INCLUIDO, cuando mi madre fue a preguntar donde se servia el desayuno los empleados muy groseros le respondiendor que el hotel les hacia un favor con una cortesia del hotel que no habia ningun desayuno bufet y que si queria podia consimir o no hacerlo. Si no van a ofrecer un servicio real no lo pongan o digan que es caridad o favor, porque por estas cosas que parecen regaladas segun ustedes tambien se paga. No volveremos
ANA
ANA, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 4, 2023
Buen servicio
MYRIAM
MYRIAM, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
May 13, 2023
Ni muy muy, ni tan tan
A pesar de hacer reserva con 8 dias de anterioridad, la habitación asignada no fue la solicitada, sin ventana, mucho menos vista a la ciudad, sin wifi, sin mini bar, solo jabón de de hotel, más que hotel tenia ambiente a motel, por su distribución, decoracion y muebleria. El precio reservado no incluye el IVA