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Pan Pacific London

5.0 star property
Luxury hotel with 2 bars/lounges, near Tower of London

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Photo gallery for Pan Pacific London

Indoor pool, sun loungers
2 bars/lounges
Suite, City View (Walbrook)
Executive Room, City View
Exterior
VIP Access

Reviews

9.8 out of 10
Exceptional
Escape to Pan Pacific London, a luxurious eco-certified haven near the Tower of London. Relax with a rejuvenating massage or body treatment at the on-site spa, then unwind in the indoor pool or 24-hour gym. The Straits Kitchen restaurant serves Singaporean cuisine for breakfast, lunch and dinner while multilingual staff ensure your stay is seamless.

Popular amenities

  • Bar
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Massage/treatment rooms
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is CA $605
CA $725 total
includes taxes & fees
May 2 - May 3

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, City View

City view

Deluxe Room, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 41 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Mobility Accessible

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Room, Mobility Accessible

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 53 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, City View

Executive Room, City View

Executive Room, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Bishopsgate)

Suite, 2 Bedrooms (Bishopsgate)

Suite, 2 Bedrooms (Bishopsgate)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 104 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Premier Double Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premier Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

City view

Premier Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Bishopsgate)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Suite (Bishopsgate)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 63 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Pan Pacific)

Suite (Pan Pacific) | City view

Suite (Pan Pacific)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 119 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, City View (Walbrook)

Suite, City View (Walbrook)

Suite, City View (Walbrook)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 57 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Devonshire)

Suite (Devonshire)

Suite (Devonshire)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed
2 bars/lounges, rooftop bar, cocktail bar

Sea Containers London

  • Spa
  • Pet-friendly
  • Parking available
  • Free WiFi
9.4 out of 10, Exceptional, 1,744 reviews
The price is CA $387
CA $464 total
includes taxes & fees
May 4 - May 5
Sea Containers London
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About the area

Map
80 Houndsditch, London, England, EC3A 7AB

What's nearby

  • Tower of London - 18 min walk - 1.6 km
  • Tower Bridge - 19 min walk - 1.6 km
  • St. Paul's Cathedral - 20 min walk - 1.7 km
  • London Bridge - 3 min drive - 1.6 km
  • London Eye - 7 min drive - 3.7 km

Getting around

  • London City Airport (LCY) - 28 min drive
  • Stansted Airport (STN) - 56 min drive
  • Heathrow Airport (LHR) - 57 min drive
  • London (SEN-Southend) - 65 min drive
  • Gatwick Airport (LGW) - 79 min drive
  • Luton Airport (LTN) - 81 min drive
  • Liverpool Street Station - 2 min walk
  • Moorgate Station - 9 min walk
  • Fenchurch Street Station - 10 min walk
  • Liverpool Street Underground Station - 3 min walk
  • Aldgate Station - 7 min walk
  • Moorgate Underground Station - 9 min walk

Restaurants

  • ‪Hamilton Hall (Wetherspoon) - ‬2 min walk
  • ‪Sushisamba - ‬2 min walk
  • ‪Pasta e Pizza at Eataly - ‬2 min walk
  • ‪Polo Bar - ‬2 min walk
  • ‪Gran Caffè Bar - ‬2 min walk

About this property

Pan Pacific London

Pan Pacific London offers a great location, putting you within just a 10-minute walk of Liverpool Street and Brick Lane. Guests can visit the spa to indulge in massages, body wraps, or facials, and Singaporean cuisine is served at Straits Kitchen, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a 24-hour fitness center. Fellow travelers like that it's just a short walk to public transportation: Liverpool Street Underground Station is 3 minutes away and Aldgate Station is 7 minutes.

Languages

English, Filipino, French, German, Hindi, Italian, Spanish

At a glance

DONE

Hotel size

    • 237 rooms
    • Arranged over 19 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls and litter boxes available
    • Pet sitting and pet grooming services offered
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 3609 ft (GBP 85 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) on weekend mornings 7:00 AM–11:30 AM
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service

Traveling with children

  • Children's menu

What to do

  • Bicycle rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2021
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 46
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 77
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stairway handrail height (inches): 47
  • Hand-held showerheads
  • Closed captioned TV
  • Visual fire alarm
  • Doorbell and phone notification
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • High pile carpet in room

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium digital channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.

Dining

Straits Kitchen - This restaurant specializes in Singaporean cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Ginger Lily Bar & Lounge - This bar serves light fare only. Open daily.
Straits Bar - Onsite bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 44.00 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 80.00 per night
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chairs

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 60.00 per pet, per stay

Parking

  • Parking is available nearby and costs GBP 85 per day (3609 ft away)

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Pan Pacific London Hotel
Pan Pacific London London
Pan Pacific London Hotel London

Frequently asked questions

Does Pan Pacific London offer free cancellation for a full refund?

Yes, Pan Pacific London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pan Pacific London?

Yes, there's an indoor pool.

Are pets allowed at Pan Pacific London?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of GBP 60.00 per pet, per stay. Service animals are exempt from fees. Pet-sitting services, grooming services, and food and water bowls are available.

What are the check-in and check-out times at Pan Pacific London?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Pan Pacific London and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Pan Pacific London also has 2 bars and a 24-hour fitness center, as well as a sauna.

Are there restaurants at or near Pan Pacific London?

Yes, Straits Kitchen offers Singaporean cuisine.

What's the area around Pan Pacific London like?

Pan Pacific London is in London City Centre, a short 3-minute walk from Liverpool Street Underground Station and 18 minutes' walk from Tower of London. Travelers say the area is walkable and good for families.

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Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Amenities
Food
Family friendly
Restaurant
View
Trip
Lobby

What guests liked

  • The pool area was described as fabulous, beyond relaxing, lovely, and dreamy, with many guests enjoying its amenities. (32 reviews)
  • The spa and pool area was amazing, with top-notch amenities and excellent service. (28 reviews)
  • The property's gym is well-appointed and pleasant, with modern equipment and convenient opening hours. (11 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Paul, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kaelyn, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fiona, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A night at the Pan Pacific with baby

A wonderful stay as always. It was the first time we brought our son and the hotel provided everything we needed, from a baby bath to steriliser.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel, amazing service

Amy, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Amazing hotel disappointing breakfast service

Lovely family weekend stay at Pan Pacific. The service was excellent and we loved the upgrade to a suite! The room was spacious and beautifully decorated. Lovely pool area and allocated children swim times. A few minor issues…I would have appreciated a small bed for my 2 year old instead of a travel cot with a lumpy mattress. Another disappointing thing was the service at breakfast. I ordered pancakes and porridge for my 2 children and a poached egg for my mum which never arrived. Luckily the children were able to have something they enjoyed from the buffet. Overall it was a pleasant stay and will be definitely be back!
Bathsheba, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Katy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Second Home at Pan Pacific

The Pan Pacific never disappoints. From the high level of service provided from the moment you enter by the gentlemen like Alex and Len to the back room staff who are also helpful and supportive with any requests or queries you may have. We continue to come back as it has become our second home.
Michelle, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicolas, 11-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel

Excellent hotel with very caring, generous staff, who looked us in the best possible way. Food amazing. One of the best hotels in the city !
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Vadim, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jacob, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Samuel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicholas, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I loved the customer service, the Hotel staff were super helpful during my visit.
Devonray, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Ian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Hamilton, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Madjel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

.
areen, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice London stay

Lovely rooms that have just been updated. Check out was 12o'clock which is great, enough time to use the facilities.
1-night trip
Verified Hotels.com guest review

6/10 Good

Disappointing

A beautiful hotel with lots of lovely staff let down by poor food and dreadful music.
Graham, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review