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Novotel Citygate Hong Kong

4.0 star property
Mountain hotel with 3 restaurants, connected to a shopping center, near Citygate Outlets

Choose dates to view prices

Photo gallery for Novotel Citygate Hong Kong

City view
Exterior
Minibar, in-room safe, desk, blackout drapes
Exterior
Seasonal outdoor pool
Connected to a shopping center, Novotel Citygate Hong Kong offers an upscale retreat. Unwind at the seasonal outdoor pool, indulge in international cuisine at one of the three restaurants, or explore nearby attractions with help from concierge services. Helpful staff and proximity to the airport have earned top marks from previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Parking available
  • Pool
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Breakfast available
  • Free airport shuttle
  • Fitness center
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • 7 meeting rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is CA $141
CA $160 total
includes taxes & fees
May 7 - May 8

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite, 1 King Bed (Executive)

Premier Suite, 1 King Bed (Executive)

Premier Suite, 1 King Bed (Executive)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • Mountain view
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Standard Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Accessible

Minibar, in-room safe, desk, blackout drapes

Family Room, Multiple Beds, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
  • Mountain view
  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Bathrobes
  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room, 2 Twin Beds (Executive)

Minibar, in-room safe, desk, blackout drapes

Premier Room, 2 Twin Beds (Executive)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed
Suite, 1 King Bed, Ocean View | View from room

Four Points By Sheraton Hong Kong, Tung Chung

  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,261 reviews
The price is CA $132
CA $150 total
includes taxes & fees
Apr 22 - Apr 23
Four Points By Sheraton Hong Kong, Tung Chung
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About the area

Map
51 Man Tung Road, Tung Chung, 0

What's nearby

  • Tung Chung New Development Ferry Pier - 8 min walk - 0.7 km
  • Citygate Outlets - 9 min walk - 0.7 km
  • AsiaWorld-Expo - 7 min drive - 5.9 km
  • Hong Kong Disneyland® Resort - 14 min drive - 15.2 km
  • Ngong Ping 360 - 25 min drive - 23.9 km

Getting around

  • Hong Kong International Airport (HKG) - 8 min drive
  • Macau Intl. Airport (MFM) - 60 min drive
  • Shenzhen Intl. Airport (SZX) - 69 min drive
  • Hong Kong Airport Station - 8 min drive
  • Hong Kong AsiaWorld Expo Station - 9 min drive
  • Hong Kong Tung Chung Station - 13 min walk
  • Free airport shuttle

Restaurants

  • ‪Tasty Congee & Noodle Wantun Shop - ‬15 min walk
  • ‪星巴克 - ‬8 min walk
  • ‪太平洋咖啡 - ‬10 min walk
  • ‪Outback Steakhouse - ‬15 min walk
  • ‪Jasmine 八月花 - ‬15 min walk

About this property

Novotel Citygate Hong Kong

Novotel Citygate Hong Kong is just 3 mi (4.9 km) from the airport and offers a free shuttle at scheduled times. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Essence, one of 3 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a children's pool are other highlights. The helpful staff and airport proximity get great marks from fellow travelers.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 440 rooms
    • Arranged over 23 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 5:30 AM
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (15 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (HKD 250 per day)
    • Onsite valet parking (HKD 250 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Free airport shuttle from 6 AM to 11:30 PM
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool

Working away

  • 7 meeting rooms
  • Computer station
  • Conference space (4790 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool
  • Shopping mall on site
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 40
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Essence - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Olea - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open daily.
Andante - This bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: HKD 800.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately HKD 140 to 206.8 for adults, and HKD 103.4 to 103.4 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 1 to March 31:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for HKD 550.0 per day

Parking

  • Self parking costs HKD 250 per day
  • Valet parking costs HKD 250 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from March to October

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Also known as

Citygate Hong Kong Novotel
Citygate Novotel
Citygate Novotel Hong Kong
Hong Kong Citygate Novotel
Hong Kong Novotel Citygate
Novotel Citygate
Novotel Citygate Hong Kong
Novotel Citygate Hotel
Novotel Citygate Hotel Hong Kong
Novotel Hong Kong Citygate
Novotel Citygate Hong Kong Hotel Hong Kong
Novotel Hong Kong Airport
Novotel Citygate Hong Kong Hotel Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel Tung Chung

Frequently asked questions

Does Novotel Citygate Hong Kong offer free cancellation for a full refund?

Yes, Novotel Citygate Hong Kong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Citygate Hong Kong?

Yes, there's a seasonal outdoor pool and a children's pool.

Are pets allowed at Novotel Citygate Hong Kong?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Novotel Citygate Hong Kong?

Yes. Self parking costs HKD 250 per day. Valet parking costs HKD 250 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Novotel Citygate Hong Kong?

Yes, a free airport shuttle is available from 6 AM to 11:30 PM at scheduled times.

What are the check-in and check-out times at Novotel Citygate Hong Kong?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. Check-out time is noon. Contactless check-out is available.

What is there to do at Novotel Citygate Hong Kong and nearby?

Novotel Citygate Hong Kong has a seasonal outdoor pool and a fitness center, as well as a garden.

Are there restaurants at or near Novotel Citygate Hong Kong?

Yes, there are 3 onsite restaurants, featuring international cuisine.

What's the area around Novotel Citygate Hong Kong like?

Novotel Citygate Hong Kong is a short 8-minute drive from Hong Kong International Airport (HKG) and 9 minutes' walk from Citygate Outlets.

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Reviews

8.6

Excellent

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Airport
Location
Breakfast
Shopping malls
Bed
View
Food
Shopping

What guests liked

  • The airport shuttle service was convenient, helpful, and a major plus for guests. (27 reviews)
  • Breakfast was a highlight with a wide range of food options and great variety. (11 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Perfect for an overnight stay.

We have stayed here before but not since the big "C". Pickup point from airport has moved and not well signed and airport environment is a building site. Upon arrival check-in was quick and easy. Nice room and ok lounge area on 21st floor. Comfortable beds and ok breakfast . Shuttle drops at departure gates. Perfect for an overnight stay.
Alistair, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Dilipraj, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

WILLIAM, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Everything from the staff to the breakfast was amazing.
W Gary, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Convenience to restaurants, shopping, and transportation
Luis, 2-night trip
Verified Hotels.com guest review

4/10 Fair

It was a very unique place but we had no cold water and the mattress was terrible.
Lesley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jesadagorn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clement, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

MANOJ, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kathy, 1-night trip
Verified Hotels.com guest review

6/10 Good

This time had to wait at lobby for long to get room key. Thanks that was given a heater as the room was so cold despite stopping the AC.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kwok Ki, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Maricel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shelley, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The main attraction is the location as it is near to the airport and the Citigate Outlet mall. Feee shuttle bus service is also provided to/from the airport. The hotel is also just 1 MTR station from the Disneyland station hence can be a plus for families with young children. Online check-in is a breeze. However, the corridors are dark so I will advise if it is a solo trip, it is good to ask for a room nearer to the lifts.
Yvonnica, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Mei Che, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The place is great. Staff are kind and nice. Good dining options. Access to the Citygate outlets.
Arcangelo Mariano, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

girish, 14-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff is courteous and accommodating. Tq so much for making our short stay comfortable.
Adylla Lyanna, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

I really enjoyed my stay, i will very likely be staying here again if I come back to visit Hong Kong.
Krit, 4-night family trip
Verified Expedia guest review

8/10 Very good

Room is a little dated and could do with an upgrade, however very spacious and staff very helpful and make the experience easy and non stressful. Shopping outlet linked to foyer of hotel. Shuttle bus was very convenient.
Vesna, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Outstanding location and quality. Breakfast is great. The check-in staff was truly amazing.
Andreas, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Spacious room. Good service. Shuttle bus to airport is convenient. Large outlet nearby
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great one-nighter was the perfect choice’s

Perfect one night stop between flights. Great service from committed group of staff. Free shuttle service. Nice buffet dinner. Lovely room with great facilities. Shopping mall in the building. Good outdoor walk along the waterfront. Overall an excellent choice.
Michael, 1-night trip
Verified Hotels.com guest review