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The Palms at Pelican Cove

3.5 star property
Christiansted beachfront resort with outdoor pool and restaurant

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Photo gallery for The Palms at Pelican Cove

On the beach, snorkeling, beach bar, fishing
Outdoor pool, sun loungers
Premium bedding, laptop workspace, blackout drapes, iron/ironing board
Lobby sitting area
Breakfast, lunch, dinner served; beach views
The Palms at Pelican Cove, a beachfront resort with ocean views, offers an outdoor pool and sun loungers to soak up the sun. Enjoy concerts and live shows or take advantage of snorkeling opportunities nearby. With free WiFi in public areas, a restaurant offering breakfast to dinner service, multilingual staff and helpful staff that guests rave about.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Free parking
  • Non-smoking
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Outdoor tennis court
  • Beach bar
  • Room service
  • Self-serve laundry
  • Meeting room
  • Multilingual staff
  • Gift shops/newsstands

Feel at home (6)

  • Children stay free
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is CA $155
CA $194 total
includes taxes & fees
Apr 8 - Apr 9

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Queen Bed, Beach View, Beachfront

Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Queen Bed, Beach View, Beachfront

Highlights

Balcony or patio
Air conditioning
Refrigerator
LED TV
Ceiling fan
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Beach view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Beach View, Beachfront

Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Beach View, Beachfront

Highlights

Balcony or patio
Air conditioning
Refrigerator
LED TV
Sofa bed
Ceiling fan
Blackout drapes/curtains
Premium bedding
  • Ocean view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Ocean View, Oceanfront

Premium bedding, laptop workspace, blackout drapes, iron/ironing board

Deluxe Suite, 1 King Bed, Ocean View, Oceanfront

Highlights

Balcony or patio
Air conditioning
Refrigerator
LED TV
Ceiling fan
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • Ocean view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
Outdoor pool

Bungalows on the Bay

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very good, 82 reviews
The price is CA $320
CA $405 total
includes taxes & fees
Apr 14 - Apr 15
Bungalows on the Bay
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About the area

Map
4126 La Grande Princess, Christiansted, St. Croix, 820

What's nearby

  • Little Princess Estate - 14 min walk - 1.2 km
  • Sugar Beach - 4 min drive - 2.7 km
  • St. Croix Government House - 7 min drive - 5.1 km
  • Buccaneer Golf Course - 14 min drive - 9.7 km
  • Cane Bay - 20 min drive - 12.5 km

Getting around

  • Christiansted (SSB-St. Croix Seaplane Base) - 8 min drive
  • Henry E. Rohlsen Airport (STX) - 21 min drive

Restaurants

  • ‪Rum Runners - ‬7 min drive
  • ‪Blues Backyard BBQ - ‬13 min walk
  • ‪El Leon - ‬7 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪shupe's on the boardwalk - ‬7 min drive

About this property

The Palms at Pelican Cove

At The Palms at Pelican Cove, you can spend time at the beach sipping drinks, plus you'll have access to onsite snorkeling. The outdoor pool provides a splash of fun, and guests can also take advantage of an outdoor tennis court. Offering a beachfront location, The Palms serves breakfast, lunch, and dinner. Fellow travelers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 40 units
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 9:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • This property requires credit cards for all onsite purchases.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekday mornings 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • On the beach
  • Tennis
  • Snorkeling
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Bingo
  • Fishing
  • Stereo
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Water sports equipment

Facilities

  • Television in common areas
  • An outdoor pool
  • Bicycle parking
  • Outdoor tennis court
  • 24-hour pool access

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LED television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Special features

Dining

The Palms - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 4.00 to 19.00 per person
  • Late check-in between 5:00 PM and 11:00 PM can be arranged for an extra charge of USD 75

Pool, spa, & gym (if applicable)

  • Pool open 24-hours

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Palms Pelican Cove
Palms Pelican Cove Christiansted
Palms Pelican Cove Hotel
Palms Pelican Cove Hotel Christiansted
Palms At Pelican Cove Christiansted
Palms At Pelican Cove Hotel
The Palms At Pelican Cove Hotel Christiansted
Palms Pelican Cove Resort Christiansted
Palms Pelican Cove Resort
The Palms At Pelican Cove St. Croix/Christiansted
Palms At Pelican Cove Hotel
Palms At Pelican Cove Christiansted
Palms Pelican Cove
The Palms at Pelican Cove Resort
The Palms at Pelican Cove Adults Only
The Palms at Pelican Cove Christiansted
The Palms at Pelican Cove Resort Christiansted

Frequently asked questions

Does The Palms at Pelican Cove offer free cancellation for a full refund?

Yes, The Palms at Pelican Cove does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Palms at Pelican Cove?

Yes, there's an outdoor pool. Guests have 24-hour pool access.

Are pets allowed at The Palms at Pelican Cove?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Palms at Pelican Cove?

Yes, there's free self parking.

What are the check-in and check-out times at The Palms at Pelican Cove?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM. Contactless check-out is available.

Is there an onsite casino at The Palms at Pelican Cove?

No, this resort doesn't have a casino, but Casino at the Divi Carina Bay (25-min drive) is nearby.

What is there to do at The Palms at Pelican Cove and nearby?

Have fun with onsite activities like fishing and snorkeling, and practice your swing on the tennis courts. Additional recreation nearby includes casino gaming. The Palms at Pelican Cove also has an outdoor pool.

Are there restaurants at or near The Palms at Pelican Cove?

Yes, The Palms offers beachfront dining and ocean views.

Does The Palms at Pelican Cove have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around The Palms at Pelican Cove like?

The Palms at Pelican Cove is located a short 14-minute walk from Little Princess Estate.

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Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Exceptional

andrea, 1-night trip
Verified Hotels.com guest review

6/10 Good

No bad. It's a beautiful side of the island.
Need remodeling in some areas.
Marta, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Do not stay here!!!!
The grounds were poorly kept. See pics. The grass was overgrown and there was debris everywhere. The pool was molding AFTER it was shocked. Someone collected the debris that had fallen in but no attempt was made to clear the green algae. See pics. The pillows had no pillow cases. The furniture and bathroom set up looked like it was pieced together with random items. There were no key cards. We were given physical keys and had to swap the keys back and forth with the office and housekeeping to get replacements towels. One young lady on the housekeeping staff was especially nasty. No attempt to offer good service. Straight attitude. The bar staff made ever attempt to be accommodating and friendly. They were the best part of the stay. At check in we asked where alll of the other people were. The lobby and bar were empty. We were told everyone was sleeping. It was 2pm!! Trust was There were probably only 6 other people staying there. She also voluntarily told us the pool was just shocked multiple times. It was not only green with algae but dirty. She told us we could walk to various restaurants. We couldn’t remember seeing any on the drive in. There was NOTHING within walking distance, She was clearly being deceptive and exaggerating the truth about the resort and its offerings. I would NOT recommend this resort to anyone.
H Lynn, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

HORRIBLE POLICIES
My friend and I missed the connecting flight due to air traffic on the runways and pulling into the gates in ATL and we missed the flight. This hotel would not refund our monies. They would not even consider it given we had to cancel our entire trip and wound up returning home.
tameka, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Good value for the money
Star was awesome. She got us an early check-in and was gracious in welcoming us with 2 tickets for rum punch. Room was clean and comfortable with beautiful ocean view from balcony. The young lady tending bar did a great job.
1-night trip
Verified Hotels.com guest review

8/10 Very good

5-night family trip
Verified Hotels.com guest review

4/10 Fair

Hard Pass
I rarely leave unsavory reviews, but this place is extremely rundown. They seem to be more worried about their nightly entertainment than making sure their customers are happy. We sat in the restaurant for breakfast 18 minutes after it was open, and no one came to us or talk to us, but the server was there ignoring us. I must say the location right on the beach is beautiful, but if they don’t take care of this property, it’s going to fall down.
Lisa, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Bad Experience
Unfortunately I had bad experience at this property. 1-Power outage for 4 hours with just a flashlight at room....No generators at property. 2- Someone open my room while I was resting with a key supposed to open only Room 13 and I was in room 3. Spoke to Mgt and they claim that they might have give this person a Master Key. Hotel might be good fit for Beach Lovers, not for Business trips since there is no Rest - Shopping - etc at walking distance.
JAVIER E, 2-night business trip
Verified Hotels.com guest review

6/10 Good

We are a low maintenance couple.
We had a wonderful time, staff is very friendly, property is in decline, in need of management and maintenance... I'm an advanced diver so snorkeling off the beach was a breeze even though it was windy and kinda rough, plenty of fish and coral right at The Palms!!!!
Mark, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Birthday Girl!
I had an amazing time, it was my birthday and my husband had the staff order me a beautiful cake, the entire staff sang happy birthday to me… The grounds were beautiful, the staff was so friendly, I will be back.
Stancella, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Tim, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Beautiful spot needs physical maintenance.
Beautiful location on the beach Physical maintenance needs some work, multiple broken light fixtures, internal, and external. No lights at night up the walkway to the room you had to use your phone or a flashlight to not fall. Cracked broken tile ant entrance to the room !! nice place just really needs a good maintenance support.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michele Lynne, 5-night trip
Verified Expedia guest review

8/10 Very good

Avon, 4-night trip
Verified Expedia guest review

2/10 Poor

Great beach front.
JoAnne, 16-night trip
Verified Expedia guest review

8/10 Very good

I’ve stayed at this location before and you can’t beat the location. It’s just the sound of the waves and it’s right outside your door. The maintenance of the landscaping could be better. I know that there has been more rain than usual but this shouldn’t be an excuse. The parking area was also overgrown and could use better security lighting. The room was clean and neat but the TV and fire stick was disconnected from the power that was stretched from behind the refrigerator. I think that the power cords could be managed more like a hotel than a teenager’s bedroom. It’s a good place to stay for the price and the staff was very friendly and helpful.
Robert, 1-night trip
Verified Expedia guest review

4/10 Fair

No maintenance, no lighting around building. Mold in pool. Busted beer bottles. Maid services were good. No grounds keeper. Way over priced for what it was.
Keith, 5-night romance trip
Verified Expedia guest review

8/10 Very good

David Walker, 7-night trip
Verified Expedia guest review

2/10 Poor

The hotel was in very poor condition. The TV didn’t work, the safe didn’t work, the phone didn’t work and there were exposed wires in the room, which is dangerous. The bathroom had broken racks and tp holder. The fixtures had white crud all over them and were unsanitary. The dressers were all scratched up and dirty. The pool was cloudy with rust on the sides and couldn’t be used. There was trash around the area as well as the garbage cans were never emptied and smelled. The Restaurant was always closed and it was rare to reach anyone. We tried many times to contact the general manager by phone and email and she never replied or answered. The grounds were also unkept. We took photos of all the problems. We checked out after staying only one night and are still waiting to hear back for a refund of the 6 nights we didn’t use. Upon leaving we spoke to the office assistant who told us we would be refunded. It has been a week and we are still waiting so we will now try to get a charge back through our credit card. We also contacted Expedia and have a case no. They also tried to contact the hotel with no response.
Ronald, 7-night trip
Verified Expedia guest review

6/10 Good

The view is very good even from a ground floor unit. We were the only guests at the hotel our first night, would have been nice to get moved to the second floor. Apparently there was some maintenance taking place. I find it interesting that on our second night a member of the USVI legislature stayed at the hotel and was able to get a second floor unit. The biggest bummer was the restaurant /bar closed early the first night with no notice. Our second day the restaurant/bar did not open at all. What good does it do to have a ticket for a free Rum Punch for each day of your stay if the bar is closed. Having said that, when the bar was open our servers, Neish and Becky took great care of us. At the front desk we meter Starr and her partner Ashley, both of them were superb friendly and helpful, thanks ladies!
KEVIN, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Ianner, 2-night trip
Verified Expedia guest review

4/10 Fair

The room was not ready on arrival. No phones in the room to call front desk, when an issue occurred. Washing machine and Dryer were not working. No lights on the steps. The property itself looked in kept.
Alison, 6-night business trip
Verified Expedia guest review

6/10 Good

…
Lauriel Francis, 1-night trip
Verified Expedia guest review

4/10 Fair

Upon arrival, after receiving our room key, we went to the bungalow. Our first impression was that the bungalow was not well-maintained. However, the real disappointment came at bedtime when we found that the bedsheets had an unpleasant smell and appeared to not have been changed. The next day, when we went to the front desk, nobody was there. Despite my efforts to call and visit the front desk, there was no response and it seemed deserted. Frustrated, I decided to take matters into my own hands and went to the nearest laundromat to wash the bedsheets, pillow covers, and bedspread. After returning from the laundry, I attempted to talk to the front desk again, and once more, there was no one there, despite a sign indicating the employee's return at 11 AM; it was already 11:20. I eventually gave up on making a complaint because I was on vacation and didn't want to deal with unresponsive staff who seemed indifferent. If you're unconcerned about hygiene, this might be the place for you. I even found hair from the previous customer in the bathroom, and everything seemed unclean. Despite the disappointments, the property's front beach was quiet, and the few interactions we had with employees were friendly.
Magol, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The beach is right there, everything is on point
Julio, 1-night trip
Verified Expedia guest review