Located near iconic Trafalgar Square, Raffles London at The OWO offers a luxurious retreat with dry cleaning services and 3 stylish bars. Relax in the indoor pool, indulge in a rejuvenating massage at the spa or enjoy one of the 9 on-site restaurants. With free WiFi and helpful staff always available, this hotel is perfect for unwinding after exploring nearby Big Ben.
When you stay at Raffles London at The OWO, you'll be in a fantastic location, just a 5-minute walk from Trafalgar Square and Charing Cross. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 9 restaurants. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool, and a health club. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Embankment Station is 5 minutes and Charing Cross Underground Station is 6 minutes.
Languages
Arabic, Chinese (Cantonese), Chinese (Mandarin), Danish, Dutch, English, French, German, Greek, Irish, Italian, Polish, Portuguese, Russian, Serbian, Spanish
At a glance
Hotel size
120 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets stay free
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Onsite valet parking (GBP 70 per night)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
9 restaurants
3 bars/lounges
Private dining
What to do
Fitness classes
Pilates classes
Yoga classes
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Romance packages
Facilities
Built in 1906
Safe-deposit box at front desk
Health club
An indoor pool
Full-service spa
Massage/treatment rooms
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Reception hall
Edwardian architecture
Accessibility
Wheelchair-accessible bathroom vanity
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
19 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Handrails in stairways
Wheelchairs available on site
Hand-held showerheads
Height-adjustable showerhead
Grab bar near toilet
Grab bar in shower
Bathroom emergency pull cord
Roll-in shower
Vibrating pillow alarm
Well-lit path to entrance
Area rugs in public areas
Area rugs in room
Smooth flooring in public areas
Tile flooring in room
Hardwood flooring in room
High pile carpet in room
Cobblestone flooring in public areas
Room amenities
Be entertained
iPad
55-inch Smart TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Electric kettle
Bathrobes and slippers
Children's robes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Memory foam mattress
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Champagne service
Highchair
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
The onsite spa has 7 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Dining
Mauro Colacreco - Onsite fine-dining restaurant.
Mauro's Table - Onsite fine-dining restaurant. Open daily.
Saison - Onsite restaurant. Open daily.
The Guards Bar and Lounge - Onsite cocktail bar. Open daily.
The Drawing Room - Onsite restaurant. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 45 for adults and GBP 22.50 for children
Children & extra beds
Rollaway beds are available for GBP 80.0 per night
Parking
Valet parking costs GBP 70 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's window guards on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express
Mobile payment options include: Alipay, Google Pay, Apple Pay, Amazon Pay, GoPay, PayPal, TWINT and WeChat Pay.
Also known as
Raffles London at The OWO Hotel
Raffles London at The OWO London
Raffles London at The OWO Hotel London
Raffles London At The Owo (Opening Summer 2023)
Frequently asked questions
Does Raffles London at The OWO offer free cancellation for a full refund?
Yes, Raffles London at The OWO does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Raffles London at The OWO?
Yes, there's an indoor pool.
Are pets allowed at Raffles London at The OWO?
Yes, pets stay free. Food and water bowls are available.
Is parking offered on site at Raffles London at The OWO?
Yes. Valet parking costs GBP 70 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Raffles London at The OWO?
You can check in starting at 3:00 PM. Check-out time is noon.
What is there to do at Raffles London at The OWO and nearby?
Onsite recreation at Raffles London at The OWO includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Raffles London at The OWO also has 3 bars and a health club.
Are there restaurants at or near Raffles London at The OWO?
Yes, there are 9 onsite restaurants.
What's the area around Raffles London at The OWO like?
Raffles London at The OWO is in London City Centre, a short 5-minute walk from Embankment Station and 4 minutes' walk from Trafalgar Square.
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Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Mar 31, 2025
Michael
Michael, 6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 25, 2025
Outstanding
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 27, 2025
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 3, 2025
Tracey
Tracey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 31, 2025
Rachel
Rachel, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 6, 2025
John
John, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 5, 2025
Jill
Jill, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 5, 2025
Absolutely amazing hotel.
Geraldine
Geraldine, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 31, 2024
Verified traveller
7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 15, 2024
Fantastic
Croine
Croine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 23, 2024
andy
andy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 17, 2024
Was amazing. Will definitely return
lyndsay
lyndsay, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 13, 2024
Raffles OWO is filled with history! Breakfast service needs to be friendlier… grumpy waitstaff. Indian dishes in the Drawing Room restaurant needs improvement given all the great Indian food in London.
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 1, 2024
One of the most extraordinary buildings in London, which played a major role in British history in the 20th Century, and sits in the very Center of British power . The owners have spared no expense in renovating and modernizing this magnificent structurewhile keeping all of the history... Turning it into a hotel unlike any other in the world. And to do it full duty, Raffles has put together a staff that is extraordinarily knowledgeable, enthusiastic, and helpful. It was not only a great place to spend a couple of nights, it was just an extraordinary experience... Almost like being given a private suite in an extraordinary Museum with very helpful staff to answer your every question and meet your every need. It is definitely a six-star hotel
William
William, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 27, 2024
Perfect from beginning to end
Perfect from beginning to end. We cant wait to go back. Although an expensive treat we thought ,overall, given the quality of every single aspect of this beautiful hotel, it represented good value for money. Food, room and service superb.
jennie
jennie, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 21, 2024
Incredible hotel and likely the best I’ve stayed in. The decor and finishes are outstanding, the staff are very attentive and polite and nothing was too much trouble. Would highly recommend.
Craig
Craig, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 18, 2024
stuart
stuart, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 1, 2024
Amazing place to stay, concierge staff are very friendly and make you feel at home. Picture don’t do justice the actual room is much nicer and I like all the details in the room. Location is amazing and very walkable, used the swimming pool as well which is not busy at all, it was a great experience staying there and had great memories. Very happy and definitely highly recommend.
Chen
Chen, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 8, 2024
First time staying at the OWO and I have to say it did not disappoint
Mark
Mark, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Jul 1, 2024
Joseph
Joseph, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 23, 2024
Unbelievably gorgeous property.
Sarah
Sarah, 1-night trip
Verified Expedia guest review
4/10 Fair
Jun 13, 2024
Yahya
Yahya, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 10, 2024
Maria
Maria, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 9, 2024
Luxury stay
Service unparalleled with grandeur and class. If you want luxury then the OWO is the place.
Simon
Simon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 8, 2024
Beautiful hotel. Exceptionally friendly and efficient staff. Would stay again. Highly recommended.