Summit Lounge at Sofitel Plaza Hanoi - 2 min walk
Sofitel Plaza Hotel - 3 min walk
Bánh Tôm Hồ Tây - 2 min walk
Bảo Oanh - Cafe & Kem Dừa - 3 min walk
Mía Hoa Quả 44 Thanh Niên - 2 min walk
About this property
MoonLight Tay Ho
MoonLight Tay Ho puts you just a 5-minute drive from West Lake and Quan Chuong Gate. Freebies like WiFi and valet parking are added perks, and guests can keep active with onsite mini golf. Apartments offer up nice touches like deep soaking tubs, rainfall showerheads, and bathrobes. Fellow travelers love the helpful staff.
Languages
English, Vietnamese
At a glance
Property size
31 apartments
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Check-out time is 11:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
Free onsite valet parking
Property amenities
Pool/Spa
Spa services
2 treatment rooms
Couples treatment room(s)
Internet
Free WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices)
Parking and transportation
Free valet parking on site
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Paper towels
Lobster/crab pot
Freezer
Cookware/dishes/utensils
Spices
Cleaning supplies
Dining
Dining table
Bathrooms
Bathtub or shower
Rainfall showerhead
Deep soaking bathtub
Slippers
Towels provided
Bidet
Free toiletries
Toothbrush and toothpaste
Bathrobes
Hair dryer
Living spaces
Dining room
Entertainment
TV
Outdoor areas
Outdoor furniture
Laundry
Dry cleaning/laundry service
Work spaces
Desk chair
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
31 rooms
Eco-friendly cleaning products provided
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples.
Fees & policies
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Also known as
MoonLight Tay Ho Hanoi
MoonLight Tay Ho Aparthotel
MoonLight Tay Ho Aparthotel Hanoi
Frequently asked questions
Does MoonLight Tay Ho offer free cancellation for a full refund?
Yes, MoonLight Tay Ho does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at MoonLight Tay Ho?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at MoonLight Tay Ho?
Yes, there's free valet parking.
What are the check-in and check-out times at MoonLight Tay Ho?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:30 AM.
What is there to do at MoonLight Tay Ho and nearby?
MoonLight Tay Ho has spa services.
Does MoonLight Tay Ho have private spa tubs?
Yes, each apartment has a deep soaking bathtub.
Does MoonLight Tay Ho have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a toaster, a rice cooker, and cookware.
What's the area around MoonLight Tay Ho like?
MoonLight Tay Ho is a short 1-minute walk from West Lake and 6 minutes' walk from Tran Quoc Pagoda.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 20, 2024
Very friendly stuff. Thanks to Alice, Tracy, and Liam, who are always ready to help. They make the stay feel like home. 👍🙏
Sean
Sean, 5-night trip
Verified Hotels.com guest review
4/10 Fair
Apr 3, 2024
It was a rather equipped service apartment but cleanliness could be improved - floor was dusty when we arrived and floor mat towel was stained. It was uncomfortable to walk around the house barefoot or in white socks.
Water pressue from shower head was low and splatters out of the bath tub easily
Faye
Faye, 1-night trip with friends
Verified Expedia guest review
2/10 Poor
Mar 26, 2024
Could only stay 2 nights because the area was so dirty and the air pollution was causing me migraines. Had originally booked for 15 nights. They would not refund me for the other 13 nights, so I vastly overpaid for what I got.
John
John, 14-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 5, 2024
This property was perfect! Walking distance from everything! 30 minute walk into the centre, the owner and receptionist gave us their numbers incase we needed any recommendations or suggestions or any basic needs really. Room was lovely and sound proofed. Lovely area. Will come back here again!
Violette
Verified Expedia guest review
10/10 Exceptional
Feb 29, 2024
Peaceful stay next to the lake
The place is amazing, room 705 had the perfect view to the lake, very useful that we had laundry and dryer machine in the room , many options to eat and drink around. Definitely I can recomend it and for sure I will stay here again.
Wilberth
Wilberth, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 3, 2024
ALEX
ALEX, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 31, 2024
Really clean and nice place to stay at. The only down side, is that it takes a while to heat up the hot water for shower. And once heated up, you only have about 15 min of hot water before it goes cold!
yi zong
yi zong, 4-night business trip
Verified Expedia guest review
8/10 Very Good
Jan 29, 2024
Wonderful staff who were there to help at every moment. The rooms are cute -- the studio is perfect for anyone who wants to cook, wash clothes, etc. The shower runs out of hot water within a few minutes so you have to be quick, but other than that, it's perfect!
Francesca
Francesca, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 21, 2024
Lovely, affordable hotel with very kind, helpful staff. We had a suite which was very clean. This is not a luxury hotel but a very comfortable place to stay for a great price. The staff is always ready to make the stay more pleasant.
Kathleen J,
Kathleen J,, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 4, 2023
It’s clean and quiet. But there is a lively local shop/eatery area just behind this hotel, which is very convenient. I liked the surroundings of the hotel, and often walked around the Tay Ho lake. A lady, Alice, at the reception spoke decent English and helped me a lot understand the local market.
Yoshiyuki
Yoshiyuki, 4-night trip
Verified Expedia guest review
8/10 Very Good
Nov 30, 2023
A new cozy convenient service apartment hotel, in front of Tây hồ and walking distance to sightseeing places, local shopping and dining street close by. Young friendly staff is available 24 hrs.
Satoko
Satoko, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 7, 2023
very clean. aplliance is brand new. silent. a bit far from old town. but grab a bike costs 19-21k. convinient place
hakan
hakan, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 31, 2023
The location is great as it is very close to the West Lake and attractions. It doesn't take too long to go to Old Quarter too. If you don't want to be in the heart of the busyness and still want to be close enough for convenience, it is a great location. The staff are very friendly and helpful, service is excellent. It's also convenient to have a washer/dryer. It was clean and very decent for the price you pay. The only issue we had is there was no shower curtain for the bathtubs so the bathroom floor got super wet every time we showered.
Paulina
Verified Expedia guest review
10/10 Exceptional
Oct 31, 2023
The location is great as it is very close to the West Lake and attractions. It doesn't take too long to go to Old Quarter too. If you don't want to be in the heart of the busyness and still want to be close enough for convenience, it is a great location. The staff are very friendly and helpful, service is excellent. It's also convenient to have a washer/dryer. It was clean and very decent for the price you pay. The only issue we had is there was no shower curtain for the bathtubs so the bathroom floor got super wet every time we showered.
Paulina
Verified Expedia guest review
6/10 Good
Sep 10, 2023
Sparky
Sparky, 2-night trip
Verified Expedia guest review
6/10 Good
Jul 21, 2023
Power went out and internet was iffy kept going in and out of connection
Mai Lee
Mai Lee, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 19, 2023
The staff were lovely they looked us so well just excellent
Roderick
Roderick, 1-night family trip
Verified Wotif guest review
10/10 Exceptional
Jul 9, 2023
Great staff. Very welcoming. Facilities were also very spacious.
Neophytos
Neophytos, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
Jun 12, 2023
Verry good
VAN TUAN
VAN TUAN, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 13, 2024
YOUNGOAN
YOUNGOAN, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 8, 2024
Condition is very good. They have a good service, but I can't contact at the first time, I have to find another number phone on google to contact to the hotel. Another thing is internet connection is very slow.
Nguyen Minh Anh
Nguyen Minh Anh, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 5, 2024
Beautiful location
Big clean well equipped room (I had a studio room)
Very friendly and helpful staff.
I will come back here on my next visit to Hanoi
Geertrudus Lambertus Johannes
Geertrudus Lambertus Johannes, 18-night trip
Verified Expedia guest review
6/10 Good
Jan 4, 2024
욕실 악취를 뺀 나머지 만족해요
주변 카페거리에서 휴식하기도 좋고, 호수주변이라 머물며 가족들과 즐거웠습니다. 시설이 깔끔하고 이틀에 한번 청소해줘서 깨끗함을 유지했으며, 건조기능을 갖춘 세탁기까지 완벽했어요. 또한 간단한 취사가 가능한 주방도 좋았어요
다만 욕실 악취가 심해요
jayoung
jayoung, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Jan 2, 2024
下水の臭いがしたことと、蚊が多かった。
REIKA
REIKA, 3-night trip
Verified Expedia guest review
8/10 Very Good
Dec 25, 2023
시설은 최신식이라 좋았음. 602호는 호수뷰가 아니라 아쉬움. 호텔 접근성이 많이 떨어지는듯 하나 다행히 GRAB은 잘 다님