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W Austin

5.0 star property
Luxury hotel with spa, near Moody Theater

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Photo gallery for W Austin

2 bars/lounges, lobby lounge, cocktail bar
Premier Room, 1 King Bed, Lake View
Front of property
Breakfast, lunch and dinner served
Outdoor pool, open 7:00 AM to 8:00 PM, cabanas (surcharge)
In the heart of Austin, W Austin offers a luxurious retreat near Sixth Street and Moody Theater. Enjoy breathtaking views from the rooftop terrace or unwind at AWAY Spa with aromatherapy, body treatments, or manicures/pedicures. Relax by the outdoor pool with cabanas and sun loungers or take in yoga classes at the 24-hour health club.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Electric vehicle charging point
  • Bar
  • Pool
  • Pet-friendly
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • WiFi in the lobby
  • 24-hour health club
  • Valet parking
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CA $361
CA $434 total
includes taxes & fees
Jun 15 - Jun 16

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Premier Room, 1 King Bed, Lake View

Premium bedding, down comforters, minibar, in-room safe

Premier Room, 1 King Bed, Lake View

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Premier Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Terrace, Pool View

Premier Room, 1 King Bed, Terrace, Pool View

Premier Room, 1 King Bed, Terrace, Pool View

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Lake View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 1 Bedroom, Lake View

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Lake View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking, Lake View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Lake view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Pool View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking, Pool View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 2 Bedrooms, City View, Corner

Premier Suite, 2 Bedrooms, City View, Corner | Living room

Premier Suite, 2 Bedrooms, City View, Corner

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • City view
  • 105 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Queen Beds, Non Smoking, Lake View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Queen Beds, Non Smoking, Lake View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Lake view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Lake View, Corner

Suite, 2 Bedrooms, Lake View, Corner | Living room

Suite, 2 Bedrooms, Lake View, Corner

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
  • Lake view
  • 121 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Lake View, Corner

Suite, 2 Bedrooms, Lake View, Corner

Suite, 2 Bedrooms, Lake View, Corner

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
  • Lake view
  • 167 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Terrace

Deluxe Suite, 1 Bedroom, Terrace

Deluxe Suite, 1 Bedroom, Terrace

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom, Lake View

Superior Suite, 1 Bedroom, Lake View

Superior Suite, 1 Bedroom, Lake View

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
  • Lake view
  • 78 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 2 Queen Beds

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Lake View

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Queen Beds, Lake View

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Lake view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Lake View

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, Lake View

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • Lake view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Deluxe Room, 1 King Bed, Corner

Deluxe Room, 1 King Bed, Corner

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Terrace, Pool View

Superior Room, 2 Queen Beds, Terrace, Pool View

Superior Room, 2 Queen Beds, Terrace, Pool View

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Terrace, Pool View

Superior Room, 1 King Bed, Terrace, Pool View

Superior Room, 1 King Bed, Terrace, Pool View

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Corner

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 1 Bedroom, Corner

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, City View (Corner)

Suite, 2 Bedrooms, Non Smoking, City View (Corner) | Living room

Suite, 2 Bedrooms, Non Smoking, City View (Corner)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking, Corner (Mobility Accessible, Tub)

55-inch Smart TV with cable channels, Netflix, pay movies

Deluxe Suite, 1 Bedroom, Non Smoking, Corner (Mobility Accessible, Tub)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
  • 54 sq m
  • Sleeps 3
  • 1 King Bed
Sundeck

Hotel ZaZa Austin

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
9.6 out of 10, Exceptional, 1,001 reviews
The price is CA $435
CA $580 total
includes taxes & fees
May 26 - May 27
Hotel ZaZa Austin
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About the area

Map
200 Lavaca Street, Austin, TX, 78701

What's nearby

  • Moody Theater - 1 min walk - 0.0 km
  • Sixth Street - 7 min walk - 0.6 km
  • Austin Convention Center - 10 min walk - 0.9 km
  • Texas State Capitol - 15 min walk - 1.3 km
  • University of Texas at Austin - 2 min drive - 2.3 km

Getting around

  • Austin-Bergstrom Intl. Airport (AUS) - 19 min drive
  • Austin Station - 17 min walk
  • Downtown Station - 11 min walk
  • Plaza Saltillo Station - 26 min walk

Restaurants

  • ‪Rain on 4th - ‬3 min walk
  • ‪Oilcan - ‬3 min walk
  • ‪Coconut Club - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪RA Sushi Bar Restaurant - ‬4 min walk

About this property

W Austin

W Austin features a rooftop terrace and puts you just steps from Moody Theater. You can visit the spa to indulge in hot stone massages, facials, or aromatherapy, and Serenade serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff. Public transportation is close by: Downtown Station is just 11 minutes by foot.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 251 rooms
    • Arranged over 16 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • WiFi in public areas*
    • WiFi and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Secured covered onsite valet parking (USD 60 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Water dispenser

What to do

  • Yoga classes
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • 6 meeting rooms
  • Conference space (780 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 34
  • Wheelchairs available on site
  • Closed captioned TV
  • Magnifying mirror
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Area rugs in room
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • Smart speaker
  • 55-inch Smart TV
  • Premium cable channels
  • Netflix
  • Streaming services
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated

Freshen up

  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Free local calls
  • Desk chair

Food and drink

  • Champagne service
  • Refrigerator (on request)
  • Microwave (on request)

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

AWAY Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Serenade - This brasserie serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Living Room Bar - Onsite lobby lounge. Open daily.
2nd & Roast - This coffee shop serves breakfast only. Open daily.
Blue Room - Onsite cocktail bar. Reservations are required. Open select days.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per 24-hour period (rates may vary)
  • WiFi is available in public areas for USD 11.00 per 24-hour period (rates may vary)
  • Wired internet access is available in guestrooms for USD 14.95 per 24-hour period (rates may vary)
  • Continental breakfast is offered for an extra charge of approximately USD 29 to 32 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Parking

  • Covered valet parking costs USD 60 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Parties and events are allowed on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Austin W
W Austin
W Hotel Austin
Hotel W Austin
w Austin Hotel Austin
W Austin Hotel
W Austin Austin
W Austin Hotel Austin

Frequently asked questions

Does W Austin offer free cancellation for a full refund?

Yes, W Austin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at W Austin?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at W Austin?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of USD 100 per accommodation, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at W Austin?

Yes. Valet parking costs USD 60 per night. Electric vehicle charging is available.

What are the check-in and check-out times at W Austin?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at W Austin and nearby?

Have fun with nearby activities like cycling, hiking, and kayaking. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. W Austin also has 2 bars and a 24-hour health club, as well as spa services and a garden.

Are there restaurants at or near W Austin?

Yes, there's an onsite restaurant, Serenade.

What's the area around W Austin like?

W Austin is in Downtown Austin, a short 9-minute walk from Sixth Street and 10 minutes' walk from Austin Convention Center.

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Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Room service
Bar
Amenities
Restaurant
Building
Bathroom
Ambience

Reviews

10/10

2-night business trip

10/10

1-night trip

10/10

1-night trip

10/10

2-night business trip

10/10

2-night trip

8/10

Quick overnight
1-night family trip

10/10

First of all, this was our first stay in a W hotel. When I told the team that we were celebrating our anniversary. They immediately offered us complimentary upgrade. We were wowed when we opened the door to celebratory strawberries and champagne. My heart melted. My husband and I were thrilled and appreciative!
2-night trip

10/10

2-night trip

8/10

1-night trip

10/10

Very nice rooms and amenities. Nice staff. Beautiful hotel.
1-night business trip

4/10

1-night trip

2/10

Our brief stay at the W only served to remind us of how much Austin has fallen from the city we all once loved very much when we were young. I travel for work and stay in hotels weekly. I have been treated better at a $40/night cinderblock motel than how we were treated at The W. It all started when we pulled up to have our truck valet parked. Instantly, the young parking attendant gave attitude. He said, "I can't park that!" My husband said, with that attitude you can't" That was not received well, more attitude. Once we went inside to check in there was another patron having an issue with the front desk. A couple employees standing at he check in desk ignored us for 20 minutes before we were acknowledged. One of the bartenders at the speak easy type bar was very nice and helpful. The other bartender, not so much. He was rude. The other bartenders were getting large tips. We were being handed drink after drink. One patron at the bar was extremely rude to my husband and when my husband finally shot back a rude response, apparently this snowflake of a human being couldnt handle the response. He complained to the staff. When we wrapped up the night and in our room, we were met by a cop and manager telling us to get our things and get out. It seems once the tips stopped they threw us out with bs reasons. We were over served and in no shape to be on Austin streets at 2am with no where to go. The W panders to certain types with no real concern for all their patrons.

10/10

2-night trip

10/10

1-night trip

10/10

1-night trip

10/10

2-night trip

6/10

The front desk was very friendly. And so was the answering service and bartender. My only complaints are that 1) there was only one valet working and he was being called in a lot of directions so he wasn’t readily available and so there was a long wait to check in the car and 2) ordered room service. After 40 mins I called and they said they need another 20 mins. After 2 hours I cancelled it and just didn’t eat dinner that night. It was only 2 hamburgers! 😬
1-night trip

8/10

I paid for a corner room thinking it was going to be a bit more spacious. Instead, it had a huge column inches from the bed which made the room really crowded (like a NYC room).
2-night family trip

10/10

If not the lap of luxury it’s the hip! Totally encapsulates the cool Austin vibe—centrally located at a luxe location. Quiet, sumptuous, clean, and discreet. The Living Room bar vinyl turntable for the win!
2-night trip

8/10

4-night trip

10/10

Really Enjoyed our stay and we will be staying with y'all again Thank You.
1-night trip

6/10

2-night trip

6/10

2-night trip

2/10

BEWARE!!! They will charge you $62 per night for your car to be in valet even as a hotel guest. This is outrageously absurd and is not in line with other downtown hotels of this caliber or higher. Stay anywhere else as most of the comparable hotels will either comp your valet if you are a hotel guest or charge somewhere in the ballpark of $30/night. Or they’ll charge a single fee for your entire stay with unlimited in and out privileges. I called to question the high charges, was transferred to the manager, who argued with me that the price is in line despite my having stayed at Fairmont two weeks ago and having my valet comped as a hotel guest. I then asked if he has the authority to comp at least one night to which he replied “I do but I’m not going to”. !! Other notes: They forgot our room service order one night so they did comp the order but it took 90 mins to arrive. I would have rather paid and gotten my dinner on time (as expected). I ordered an americano from the on site restaurant Trace one morning, it took 10 mins for the bartender to bring it and when she did she just brought straight espresso. I asked her if she had hot water and she said she didn’t but she could get some. Took another 5 mins. Personally I will never be back knowing all the other great options in town- Proper, Fairmont, Thompson, Westin, JW Marriot. ANYWHERE but here.
1-night trip with friends

8/10

It was very nice and we will be staying again in September
1-night romance trip