Shaw Residenza was close to various restaurants and malls and it was easy to get a GRAB, Taxi, or Jeepney to places on Shaw Blvd. The hotel also had two complete bathrooms, a kitchen sink, water pot to heat water, a hot plate with pots and pans, a refrigerator, and a microwave. The sofas and beds were clean and comfortable but only the showers had hot water. If we needed hot water at the kitchen sink we had to either bring it from the shower, or heat it on the hot plate or water pot. Drinkable water was provided in a blue 20 liter plastic jug that was sealed in a plastic wrap and placed on the sink counter.
Very small cockroaches were seen in the bathroom.
Shaw Boulevard is very busy and the traffic noise even on the 14th floor was constantly heard.
The pool was clean though rather small. Still perfect for the kids.
Housekeeping was very attentive and arrived at the same time each day.
Management was very strict about the number of guests we could bring to our room and requested they depart by 10 pm, or incur an overnight surcharge.
Upon check in, the hotel agents wanted to charge a higher deposit than had been agreed upon in email correspondence prior to our arrival. I directed them to read the emails, which they retrieved quickly from their computer. Once they re read them they honored the original deposit. They also refunded it when we checked out.