6/10 Good
24 Mar 2025
So-so...
I did my research on hotels before my trip, and chose this one based on 2 essentials: extra bed (rollaway) and good breakfast.
The breakfast really was nice, we had waffles, there was a yogurt bar with fruit and oat toppings, eggs and sausage, milk, juice choices, coffee bar, and even sodas.
At check-in, i asked for a rollaway, and was told they didn't have them (and that the sofa bed WAS the extra bed, even though it wasn't advertisedthat way). The reason we booked the room with a queen bed and sofa bed, was because in the description of amenities, it specifically stated they had free rollaways/extra bed, so our teen daughter and son could each have a bed to themselves, and husband and i in the main bed... but me and daughter had to share a bed, while husband and son slept on the sofa bed. Very disappointing.
Other than that, the staff was friendly, and things were pretty clean (except under the sofa bed, it could've been vacuumed). Bathroom was VERY tight, and we're all smaller people... no privacy area to get dressed, and lighting on vanity was quite dim. Separated tile sticking up in front of the shower, and scratches on end table...i really wouldn't think 3 star hotel.
Overall, i am upset that we didn't get an extra bed that was advertised we could not only get, but get for free, and the rate was high for what we ended up with. I've stayed at lower hotels (price and rating) with much more comfort, and I'm usually not very difficult to please.
Verified traveller
1-night family trip
Verified Hotels.com guest review
