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Blue Flamingo Resort Key West

4.0 star property
Family-friendly hotel in Key West with 2 restaurants and 2 outdoor pools

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Photo gallery for Blue Flamingo Resort Key West

2 outdoor pools, open 7:00 AM to 11:00 PM, cabanas (surcharge)
Lobby sitting area
Exterior
Premium bedding, in-room safe, individually furnished, desk
Poolside bar
Surrounded by the vibrant energy of Key West, 24 North Hotel Key West offers a tranquil retreat. Unwind with yoga classes, lounge by the poolside bar, or indulge in delicious American cuisine at one of three on-site restaurants. With free in-room WiFi and an outdoor entertainment area nearby Stock Island Yacht Club & Marina.
VIP Access

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Connecting rooms available
  • Electric vehicle charging point
  • Bar

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 poolside bars
  • 2 bars/lounges
  • 2 outdoor pools
  • Breakfast available
  • Free area shuttle
  • Free shopping center shuttle
  • 24-hour fitness center
  • Self parking
  • Coffee shop/cafe
  • Meeting rooms
  • Terrace

For families (6)

  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
The current price is CA $175
CA $273 total
includes taxes & fees
Jul 13 - Jul 14

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Suite, 1 Bedroom, Ocean View

Premium bedding, in-room safe, individually furnished, desk

Suite, 1 Bedroom, Ocean View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
Dining table
LCD TV
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View

Fridge, coffee/tea maker

Suite, 1 Bedroom, Pool View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
Dining table
LCD TV
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, Ocean View

Studio Suite, Ocean View

Studio Suite, Ocean View

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, in-room safe, individually furnished, desk

Room, 2 Queen Beds, Ocean View

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Hearing Accessible, Ocean View

Premium bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, Hearing Accessible, Ocean View

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, Ocean View

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Island View, High Floor)

Premium bedding, in-room safe, individually furnished, desk

Room, 2 Queen Beds (Island View, High Floor)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Island View, High Floor)

Premium bedding, in-room safe, individually furnished, desk

Room, 1 King Bed (Island View, High Floor)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Hearing Accessible, Ocean View

Premium bedding, in-room safe, individually furnished, desk

Suite, 1 Bedroom, Hearing Accessible, Ocean View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
Dining table
LCD TV
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, individually furnished, desk

Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, individually furnished, desk

Room, 1 Queen Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible, Pool View

Premium bedding, in-room safe, individually furnished, desk

Room, 2 Queen Beds, Hearing Accessible, Pool View

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, in-room safe, individually furnished, desk

Room, 2 Queen Beds, Pool View

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Hearing Accessible, Pool View

Premium bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, Hearing Accessible, Pool View

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Premium bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, Pool View

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible, Ocean View

Premium bedding, in-room safe, individually furnished, desk

Room, 2 Queen Beds, Hearing Accessible, Ocean View

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

Premium bedding, in-room safe, individually furnished, desk

Room, 2 Queen Beds, Hearing Accessible

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, individually furnished, desk

Room, 2 Queen Beds

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Roll-in Shower

Premium bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, Roll-in Shower

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible

Premium bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, Hearing Accessible

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Blackout drapes/curtains
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
Outdoor pool, cabanas (surcharge), sun loungers

Hilton Garden Inn Key West / The Keys Collection

  • Pool
  • Pet-friendly
  • Parking available
  • Internet access
7.8 out of 10, Good, 1,027 reviews
The price is CA $140
CA $196 total
includes taxes & fees
Jun 29 - Jun 30
Hilton Garden Inn Key West / The Keys Collection
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About the area

Map
3820 North Roosevelt Boulevard, Key West, FL, 33040

What's nearby

  • Key West Golf Club - 15 min walk - 1.3 km
  • Smathers Beach - 5 min drive - 3.1 km
  • Stock Island Yacht Club & Marina - 7 min drive - 4.4 km
  • Southernmost Point - 8 min drive - 6.0 km
  • Mallory Square - 9 min drive - 6.6 km

Getting around

  • Key West Intl. Airport (EYW) - 4 min drive
  • Free area shuttle
  • Free shopping center shuttle

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪El Siboney Stock Island - ‬3 min drive
  • ‪Key Plaza Creperie - ‬2 min drive
  • ‪Wendy's - ‬11 min walk
  • ‪Outback Steakhouse - ‬14 min walk

About this property

Blue Flamingo Resort Key West

Blue Flamingo Resort Key West puts you within a 10-minute drive of Duval Street and Smathers Beach. After a dip in one of 2 outdoor pools, guests can grab a bite to eat at Toasted Coconut, one of 2 restaurants, which serves American cuisine and is open for breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include 2 poolside bars, a 24-hour fitness center, and a snack bar/deli. The pool and helpful staff get great marks from fellow travelers.

Languages

English, Portuguese, Russian, Spanish

At a glance

DONE

Hotel size

    • 145 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (2 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Off-leash area available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Uncovered onsite self parking (USD 15.00 per night; includes in/out privileges)
    • Uncovered onsite extended parking (USD 15 per day)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options
DONE

Offsite

    • Free area shuttle within 8 miles
    • Free shopping center shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–11 AM
  • 2 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • Coffee shop
  • Private picnics
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Mini golf
  • Free local shuttle
  • Fence around the pool

What to do

  • Mini golf
  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Pool table
  • Foosball
  • Table tennis
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2015
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • 2 outdoor pools
  • Arcade/game room
  • Bicycle parking
  • Outdoor pickleball court
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Banquet hall
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 60
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Hallway handrail height (inches): 30
  • Handrails in stairways
  • Stairway handrail height (inches): 30
  • Front entrance ramp
  • Closed captioned TV
  • Visual fire alarm
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in public areas
  • Smooth flooring in room

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone

Food and drink

  • Champagne service
  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Toasted Coconut - This poolside diner specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Rum Row - Onsite cocktail bar. Happy hour is offered. Open daily.
Starbucks - Onsite coffee shop. Open daily.
Blind Pig - Onsite restaurant. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 56.25 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Beach towels
    • Bicycle storage
    • Business center/computer access
    • Concierge service
    • Fitness center access
    • Fitness/yoga classes
    • Health club access
    • Housekeeping
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Nearby fitness center access
    • Partner property access
    • Partner property pool access
    • Phone calls (may be limited)
    • Pool access

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 10 to 25 for adults, and USD 10 to 25 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per day

Parking

  • Uncovered self parking costs USD 15.00 per night with in/out privileges
  • RV/bus/truck parking is available for an extra charge
  • Uncovered extended parking costs USD 15 per day
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

24 North Hotel Key West
24 North Hotel
24 North Key West
24 North Hotel Key West
Blue Flamingo Resort Key West Hotel
Blue Flamingo Resort Key West Key West
24 North Hotel Key West Newly Renovated
Blue Flamingo Resort Key West Hotel Key West

Frequently asked questions

Does Blue Flamingo Resort Key West offer free cancellation for a full refund?

Yes, Blue Flamingo Resort Key West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Blue Flamingo Resort Key West?

Yes, there are 2 outdoor pools. Guests have pool access from 7:00 AM to 11:00 PM.

Are pets allowed at Blue Flamingo Resort Key West?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 50 per pet, per day. Service animals are exempt from fees. Dog exercise areas are available.

Is parking offered on site at Blue Flamingo Resort Key West?

Yes. Self parking costs USD 15.00 per night. Extended parking costs USD 15 per day. RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Blue Flamingo Resort Key West?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at Blue Flamingo Resort Key West and nearby?

Have fun with nearby activities like boat tours, fishing, and hiking. Additional recreation nearby includes ecotours and segway rentals. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 poolside bars and 2 bars. Blue Flamingo Resort Key West also has a 24-hour fitness center, an arcade, and a picnic area, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near Blue Flamingo Resort Key West?

Yes, there are 2 onsite restaurants, featuring alfresco dining and American cuisine.

What's the area around Blue Flamingo Resort Key West like?

Blue Flamingo Resort Key West is in New Town, a short 4-minute drive from Key West Intl. Airport (EYW) and 13 minutes' walk from Key West Tropical Forest and Botanical Garden. Travelers say that the hotel is in a great location.

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Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Elevator
Bed
Location
Shuttle
Bathroom
Ocean view
Lobby
Bar

Reviews

10/10 Exceptional

Good
Jorge, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amy, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Nowhere to eat and chickens everywhere

While the rooms were awesome, we were hugely disappointed to learn both restaurants were under renovation which was not mentioned anywhere on the website. Don't plan on getting a good night's sleep because the property is over run by chickens and the roosters started screaming at 3am.
1-night family trip
Verified Hotels.com guest review

4/10 Fair

The lobby and atmosphere was nice. However, staff (manager in particular) was rude and would talk over you and not let you speak. I had paid for an ocean view, and got the view of an elevator. We were only there for 2 nights and they wouldn’t “couldn’t” move us to an actual ocean view until our stay was half over. After our first night there, my husband had gone up to the room at around 3pm while we were at the pool, and said housekeeping about to be at our room. We were leaving shortly after for a 3.5 hour boat trip, so we never went back up to the room after that. We got back to our room at 9:30 and our room door was ajar and had been that way for probably 5 hours.
Rachel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Would stay again!

We went to this hotel for our honeymoon. It’s newly renovated. It’s beautifully done. The grounds are lovely two pools two bars. The rooms are very nicely decorated the staff is super attentive free shuttle to Mallory Square, which is very convenient. We will definitely be back! Also, there’s a Starbucks attached with a discount for services!! Just perfect!!
Reception
Our room
View from our room
Pool closest to us
Melissa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

marcelo, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Shawn C., 1-night trip
Verified Hotels.com guest review

2/10 Poor

Booked through hotels.com for 1 night. The charges on hotels.com included in the total a $50 resort fee which they demanded that I also pay additional $50 resort fee upon arrival. The Elevators broke and was on the 3rd floor , not a big deal except for the 2 oversized luggage I now had to walk up and down multiple flights of stairs. Also through hotels.com I was supposed to receive a $15 credit voucher towards food and beverages which the blue flamingo said they were all out of the vouchers and didn’t have anymore. So they basically got over on me for an additional $65 above what was the original total price of the hotel. Then I came downstairs again because all of the elevators were broken and no room service available and nobody answered the front desk phone. Then I asked for another bottle of water as I had used the other bottle for the coffee pot and they told me they don’t have any water to give away , so I asked if I could buy a bottle of water ? She got attitude with me and said I just told you we don’t have any bottles of water ?!? How does a hotel in Florida not have bottles of water ?!? Alex the director that greeted me upon arrival was amazing. Every other staff I interacted with was piss poor attitude and horrible communication skills and customer service was non existent. Especially the day manager Adrian. His attitude at checkout as I explained some of my dissatisfaction was as though he was doing me a favor by even having me pay top dollar to stay there!
Julian, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Good experience the hotel had one of the two elevator out of service, so made it a bit diff to go up and down! Non the less really good service.
Leslie, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Jane, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

BEWARE

Don’t recommend this hotel to anyone. Super shady hotel policies and poor customer service!! Charged me $100 fraudulent incidental fees claiming I stole something from the room that I didn’t. And a month later am still seeing random charges on my credit card. Don’t stay here! Not worth it!
Megan, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Kayla, 4-night trip
Verified Hotels.com guest review

6/10 Good

Surprise charges and fees! Be AWARE!

Our room was very clean and comfortable. We were given a great room on the 2nd floor with a great view. However one of the 2 elevators was not working when we arrived. The next day both elevators were not working. This made it extremely difficult as both my husband and I are handicapped. Using the stairs was quite the challenge. When I expressed my concerns at the front desk I was told the elevator in the front was fixed. I told him it still was NOT fixed as we had just tried to use it. The man at the front desk continued to argue with me about it! Also after booking the room, this hotel added on an extra $112.50 in various charges and fees. They even charge you to park your car at the hotel (unless you have a handicap placard ). Ridiculous!!
Janet, 2-night trip
Verified Hotels.com guest review

6/10 Good

SCOTT, 1-night trip
Verified Hotels.com guest review

8/10 Very good

John, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

We
Charlotte, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

marcelo, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Monika, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

marcelo, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful getaway

Hotel was beautiful, very clean.Newly renovated free shuttle to and from hotel to the wharf end of all street. Did not have the 2 Lounges and restaurants as advertised
Shawn P, 4-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Week away

Hotel was nice just did not replenish pool towels enough as everyone was looking for towels, for a $50 resort fee this was not acceptable. The extra $15 parking charge on top of resort feee was excessive, especially since hotel shuttle filled up quickly necessitating a drive to old town and parking fees there.
Brian, 5-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Kimberly, 3-night trip
Verified Hotels.com guest review

8/10 Very good

good hotel
Marie, 8-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 2-night trip
Verified Hotels.com guest review