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Sweet Heart Guest House

2.0 star property
Guesthouse within walking distance of Times Square Shopping Mall

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Photo gallery for Sweet Heart Guest House

Interior
Double Room, 1 Double Bed
Interior
Double Room, 1 Double Bed | Bathroom
Double Room, 1 Double Bed | Living area
In the heart of Kowloon, Sweet Heart Guest House offers a welcoming retreat. With in-room WiFi and a 24-hour front desk, you'll feel right at home.

Reviews

6.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (4)

  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Luggage storage

Feel at home (4)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Triple Room

Iron/ironing board, free WiFi, bed sheets

Triple Room

Highlights

Air conditioning
TV
Private bathroom
Daily housekeeping
  • 9 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Air conditioning
TV
Private bathroom
Daily housekeeping
  • 5 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, 1 Double Bed

Iron/ironing board, free WiFi, bed sheets

Double Room, 1 Double Bed

Highlights

Air conditioning
TV
Private bathroom
Daily housekeeping
  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room

Highlights

Air conditioning
TV
Private bathroom
Daily housekeeping
  • 8 sq m
  • Sleeps 2
  • 2 Twin Beds
Property amenity

Timehouse Hong Kong Hostel Group

  • Free WiFi
  • Air conditioning
  • Non-smoking
6.8 out of 10, 29 reviews
Timehouse Hong Kong Hostel Group
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About the area

Map
Flat 6H, Phoenix Apartments, 70 Lee Garden Road, Hong Kong

What's nearby

  • Times Square Shopping Mall - 3 min walk - 0.3 km
  • Happy Valley Race Course - 6 min walk - 0.5 km
  • Victoria Park - 8 min walk - 0.7 km
  • Wan Chai Road - 10 min walk - 0.8 km
  • Hong Kong Convention and Exhibition Centre - 2 min drive - 2.3 km

Getting around

  • Hong Kong International Airport (HKG) - 41 min drive
  • Hong Kong Causeway Bay Station - 5 min walk
  • Hong Kong Wan Chai Station - 16 min walk
  • Hong Kong Fortress Hill Station - 22 min walk
  • Foo Ming Street Tram Stop - 2 min walk
  • Leighton Road Tram Stop - 3 min walk
  • Percival Street Tram Stop - 4 min walk

Restaurants

  • ‪百樂潮州酒樓 - ‬1 min walk
  • ‪Spring Glory Internatl Co Ltd - ‬1 min walk
  • ‪Kam Tou 甘饕 - ‬1 min walk
  • ‪Top Blade Steak Lab - ‬1 min walk
  • ‪The Graces Restaurant 玉桃軒 - ‬1 min walk

About this property

Sweet Heart Guest House

Sweet Heart Guest House puts you just a 5-minute drive from Times Square Shopping Mall and Victoria Harbour. Also, Hong Kong Convention and Exhibition Centre and The Peak Tram are just a 5-minute drive away. Public transportation is just a short walk: Foo Ming Street Tram Stop is 2 minutes and Leighton Road Tram Stop is 3 minutes.

Languages

Chinese (Cantonese), Chinese (Mandarin)

At a glance

DONE

Hotel size

    • 10 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Luggage storage

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Cash deposit: HKD 100.00 per stay

Policies

Guests can rest easy knowing there's a smoke detector on site.
This property accepts cash.
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Also known as

Sweet Heart Guest House Guesthouse Hong Kong
Sweet Heart Guest House Guesthouse
Sweet Heart Guest House Hong Kong
Sweet Heart House Hong Kong
Sweet Heart Hong Kong
Sweet Heart Guest House Hong Kong
Sweet Heart Guest House Guesthouse
Sweet Heart Guest House Guesthouse Hong Kong

Frequently asked questions

Does Sweet Heart Guest House offer free cancellation for a full refund?

Yes, Sweet Heart Guest House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sweet Heart Guest House?

Sorry, pets aren't allowed.

Is parking offered on site at Sweet Heart Guest House?

Sorry, there's no onsite parking at Sweet Heart Guest House.

What are the check-in and check-out times at Sweet Heart Guest House?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

What's the area around Sweet Heart Guest House like?

Sweet Heart Guest House is a short 2-minute walk from Foo Ming Street Tram Stop and 3 minutes' walk from Times Square Shopping Mall.

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Reviews

6.4

Good

6.4/10

Cleanliness

6.4/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Very good

Thapa, 1-night trip
Verified Hotels.com guest review

6/10 Good

NOT worth recommending!!!

finding the check-in reception was terrible since the address does not correspondence correctly. there's was no cleaning & turn down service & no change of towel. the room is worn out, fixture were old, lighting was poor, bathroom door was missing, exhaust fan was not working. in short a nightmare experience.
Laiman, 4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

not too good

too close sexy area.musr be keep eye on your properties.easy to lose.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Like: Clean room, friendly staff, good location. Dislike: The ventilation fan is pretty noisy.
Vincent, 12-night trip
Verified Expedia guest review

6/10 Good

Not easy to find, and once I did get up to the proper portion of the 6th floor, the space was wide open with two empty run-down rooms (doors to each also wide open) but there's a sign on the wall that says to go to a spot on the 1st floor. Once there, at 2:01pm they said come back at 3pm. Despite two empty rooms clearly visible. Not ideal. Not worth the price I paid. Close to a large shopping center and lots of restaurants however.
Jason, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Cheap. Small room. Service was better with the mainland Chinese lady.
7-night family trip
Verified Hotels.com guest review

6/10 Good

it is not the same on what is on the picture. no towels when we arrive. we need to go down tonfirst floor to get it. the address online is not complete so it took us 3 hpurs before we found it because not all chinese speak englisj
j, 3-night trip
Verified Expedia guest review

2/10 Poor

I was shown to my room upon arrival and was told they would return with the key to my room. After a half an hour I tried calling, no luck. Calls had to be made by several people to finally get a key to my room, after an hour of being trapped they finally brought the key. I decide to leave early, I paid for trip insurance with Expedia, they and their 3rd party and this guest houserefused to honor the claim.
CG, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel. Nice staff people Good location for shopping and eat
1-night trip
Verified Expedia guest review

2/10 Poor

Stay somewhere else

There was a used towel hanging up in the bathroom of my room. I know it was used because it was still damp to touch. Crawling up from the shower drain was a constant stream of tiny ants. At least 20 at a time going back and forth to a hole in the wall. The only time the flow of ants stopped was when the shower was running. When I choosing from the many hotels in Hong Kong, I was looking for something with an actual dedicated shower space. I looked at the photos the hotel has provided for this website and thought that I had found what I was looking for. Logically I know that a hotel cannot provide pictures of every room that it has, but not one picture showed a bathroom like the one I received. Had I realised that the shower situation would be like this, I would have booked a room somewhere else for a similar price. The walls and the bedding have stains on them of various colours. Also during my stay, I came across a cockroach. I believe this shows just how 'clean' the room is. The only positive thing I have to say is that the hotel is located close to Causeway Bay Station as well as a good shopping area and large mall. If you have the choice, choose to stay somewhere else.
Kelly, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice and big room ever in hong kong. Thank you too much
Wou, 1-night trip
Verified Expedia guest review

6/10 Good

Wrong location

Check in was at Phoenix Apartment Lee Garden Road, but had to walk 15 minutes with heavy luggage to Paterson street were additional rooms were available. Location is part of the booking which was not as expected!
2-night trip
Verified Expedia guest review

2/10 Poor

DON’T BOOK THIS HOTEL

The dirtiest place I ever stayed in my life. Had hair all over the bathroom floor. Nobody was at the reception when I checked-in and my room key was put over the reception desk with my name on a paper. The hotel was in passable conditions.
Jun T V, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Better than expectation. I have a experience living in HK, so Room size was not surprised! I booked double room and enough for one person. Have space open regular suitcase. Comfy bed. Bath room also clean.
2-night trip
Verified CheapTickets guest review

6/10 Good

All about location

You on your own with a great location . The staff can t speak English. The room on the 6 floors But the reception on the 1st floor not ground floor. It s was okay if you on budget and don t need any help and service from others.
mick, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Ming wai, 1-night trip
Verified Hotels.com guest review

6/10 Good

No next time

預定時顯示為6樓，但實際要去1D CHECK IN，之後被安排住1樓，見房間正常就接受此安排，1樓得3間房，隔音好差，可能電視看唔到原因，預定時顯示有電視提供，入住後發現沒有遙控器，大媽職員十問九唔知，要我用普通話去同佢溝通，大大聲視像唔載口罩，要我晚上9點後再問返夜班的職員打發我，9點問另一位大媽，大媽竟然話電視壞左，我要求換房佢話間間房電視都壞的，我要求退房退錢，佢就死死氣帶我入房搵左個收起左的遙控器出黎，大媽沒有戴口罩入我房及講話(依家有疫情呀大佬，一點衛生意識都無點開旅館)，最後電視開了維持在目錄的一頁叫我自己慢慢試就走了，當然我試完都係睇唔到就放棄了，最後2晚住宿無電視中渡過，無電視一個問題係太靜，一直聽住大媽們職員用方言/普通話傾計，佢地又會用另外兩間房的廁所/早上梳洗。另外熱水爐係電熱水爐(即要預早20分鐘煲熱一桶用)，第一次使用預早煲水，知道唔可以長時間沖已經有心理要快沖，但快係講緊5分鐘內，一開水好熱，調到去溫水都好熱，要等一陣先變溫水，但好快就要每5秒就調熱少少，唔洗3-4分鐘已經變凍水了，所以沖涼速度要4分鐘內完成，否則又要多等20分鐘煲水。另外旅館有牙刷毛巾提供(相片中無影到)，但毛巾要比50蚊訂金，退房時退回，在房中不停聞到煙味，床單有黃色的污漬，這旅館唯一好處係床算舒服(雖然有EAT EAT聲)
2-night trip
Verified Hotels.com guest review

8/10 Very good

16-night trip
Verified Expedia guest review

6/10 Good

Nose problem . Love motel neighborhood.
wong, 5-night trip
Verified Hotels.com guest review

6/10 Good

わけわからん

どのゲストハウスはわかりにくいが、特にここはわかりにくかった。違うゲストハウスの窓口で受付とか、想定外。きちんとサイトに書いてほしい。かなり悩み迷った。正解は2Fの空間旅館って看板のところ。
2-night trip
Verified Hotels.com guest review

2/10 Poor

カビだらけ

シングルルームを予約しました。 案内された部屋は受付がある建物とは別の場所にあり、居住用のマンションを無理やり改築している所でした。エアコンは付いていますがエアコン自体もカビだらけ。窓も開かないため、壁にもカビが繁殖しています。部屋はカビだらけであるため息が出来ません。非常に臭くて不衛生です。泊まったら病気になりそうなので別のホテルに移動しました。 このような場所がホステルとして営業が出来ること自体が信じられませんでした。また、他のレビューなどを参考にしてこちらのホステルを選びましたが評価が高かった事も信じられません。 寝るだけだとしても本当におすすめできません。
2-night trip
Verified Hotels.com guest review

8/10 Very good

king sing, 18-night trip
Verified Hotels.com guest review

6/10 Good

Svært at finde check in.

Meget svært at finde check in. Ingen skiltning og personalet talte dårligt engelsk. Værelset var småt, men fint. Der var ingen håndklæder, hvilket vi havde forventet. Meget central placering.
Louise Rose, 3-night family trip
Verified Hotels.com guest review

6/10 Good

HUI HUA, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Hotels.com guest review