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The Cumberland, London

4.5 star property
Art Deco hotel with restaurant, near Frameless Immersive Art Experience

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Photo gallery for The Cumberland, London

Exterior
Gold Family Room
Cafe
Gold Family Room
Cafe
In the heart of London, The Cumberland offers a luxurious retreat near Hyde Park. Savor British cuisine at SOUND Cafe or unwind with coffee and WiFi in your room. With an airport shuttle, conference space, and helpful staff praised by previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Electric vehicle charging point
  • Airport transfer
  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 17 meeting rooms
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Snack bar/deli
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • Digital TV service
The current price is CA $235
CA $282 total
includes taxes & fees
Mar 23 - Mar 24

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive King Room (With Executive Club Lounge Access)

Executive King Room (With Executive Club Lounge Access)

Executive King Room (With Executive Club Lounge Access)

Highlights

Air conditioning
Executive Lounge
Free cribs/infant beds
Free minibar items
LCD TV
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite (With Executive Club Lounge Access)

Studio Suite (With Executive Club Lounge Access)

Studio Suite (With Executive Club Lounge Access)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cribs/infant beds
Free minibar items
LCD TV
Premium bedding
Sofa bed
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Twin Room (With Executive Club Lounge Access)

Executive Twin Room (With Executive Club Lounge Access)

Executive Twin Room (With Executive Club Lounge Access)

Highlights

Air conditioning
Executive Lounge
Free minibar items
LCD TV
Blackout drapes/curtains
Premium bedding
Bathrobes
Shower/tub combination
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Gold King Park View

Gold King Park View

Gold King Park View

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 21 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room (With Executive Club Lounge Access)

Executive Double Room (With Executive Club Lounge Access)

Executive Double Room (With Executive Club Lounge Access)

Highlights

Air conditioning
Executive Lounge
Free minibar items
LCD TV
Blackout drapes/curtains
Premium bedding
Bathrobes
Shower/tub combination
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Accessible Double

Classic Accessible Double

Classic Accessible Double

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Free bottled water
Local meal delivery service
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Gold Family Room

Gold Family Room

Gold Family Room

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Gold King Room

Gold King Room

Gold King Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Star Suite (With Executive Club Lounge Access)

Star Suite (With Executive Club Lounge Access) | Living area

Star Suite (With Executive Club Lounge Access)

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cribs/infant beds
Free minibar items
LCD TV
Premium bedding
Sofa bed
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Gold Twin

Gold Twin

Gold Twin

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds
City view

Thistle London Marble Arch

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very good, (1155)
Thistle London Marble Arch
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About the area

Map
1 Great Cumberland Place, London, England, W1H 7DL

What's nearby

  • Hyde Park - 4 min walk - 0.3 km
  • Buckingham Palace - 4 min drive - 2.9 km
  • Piccadilly Circus - 5 min drive - 3.0 km
  • Trafalgar Square - 6 min drive - 3.3 km
  • London Eye - 8 min drive - 4.5 km

Getting around

  • Heathrow Airport (LHR) - 40 min drive
  • London City Airport (LCY) - 46 min drive
  • Luton Airport (LTN) - 58 min drive
  • Stansted Airport (STN) - 77 min drive
  • Gatwick Airport (LGW) - 84 min drive
  • London (SEN-Southend) - 87 min drive
  • Marylebone Station - 15 min walk
  • London Paddington Station - 18 min walk
  • London (QQP-Paddington Train Station) - 20 min walk
  • Marble Arch Underground Station - 1 min walk
  • Bond Street Underground Station - 9 min walk
  • Bond Street (Elizabeth Line) Station - 9 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pret a Manger - ‬1 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪Blank Street Coffee - ‬1 min walk
  • ‪The Sportsman Casino - ‬2 min walk
  • ‪Al Balad - ‬3 min walk

About this property

The Cumberland, London

When you stay at The Cumberland, London, you'll be in a fantastic location, just a 5-minute walk from Marble Arch and Hyde Park. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out SOUND Cafe, which serves British cuisine and is open for lunch and dinner. This Art Deco hotel is also within a 15-minute walk of Oxford Street and Baker Street. The helpful staff and breakfast get great marks from fellow travelers. Public transportation is just a short walk: Marble Arch Underground Station is steps away and Bond Street Underground Station is 9 minutes.

Languages

Arabic, Croatian, Dutch, English, Filipino, French, German, Greek, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Ukrainian

At a glance

DONE

Hotel size

    • 900 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2:00 AM
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • 24-hour offsite parking nearby (GBP 60 per day); reservations required
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:30 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children's menu

Working away

  • 17 meeting rooms
  • Conference space (4306 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1929
  • Reception hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path to elevator
  • Accessible airport shuttle
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Raised toilet seat
  • Raised toilet seat height (inches): 24
  • Grab bar near toilet
  • Toilet grab bar height (inches): 24
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 40-inch LCD TV
  • Digital TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Restaurant dining guide

Special features

Dining

SOUND Cafe - This restaurant specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
SOUND Sports Bar - This bar serves brunch and light fare. Happy hour is offered. Open daily.
Costa Coffee - This lobby lounge specializes in British cuisine and serves light fare only. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 20 per person
  • Airport shuttle service is offered for an extra charge of GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking is available nearby and costs GBP 60 per day (1312 ft away; open 24 hours)
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.

Also known as

Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London

Frequently asked questions

Does The Cumberland, London offer free cancellation for a full refund?

Yes, The Cumberland, London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Cumberland, London?

Sorry, pets aren't allowed.

Is airport shuttle service offered by The Cumberland, London?

Yes, an airport shuttle is available. The charge is GBP 130 per vehicle one-way.

What are the check-in and check-out times at The Cumberland, London?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at The Cumberland, London and nearby?

Recommended spots to visit include Frameless Immersive Art Experience (2-min walk) and Hyde Park (4-min walk), along with Buckingham Palace (1.3 mi) and Piccadilly Circus (1.3 mi).

Are there restaurants at or near The Cumberland, London?

Yes, SOUND Cafe offers British cuisine.

What's the area around The Cumberland, London like?

The Cumberland, London is in London City Centre, a short 1-minute walk from Marble Arch Underground Station and 4 minutes' walk from Hyde Park. Travelers say the local area is good for shopping and very central.

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Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Jacinta, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

CHRISTOS, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rizwan, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Julie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jeremy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Oscar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rizwan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lorcan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cherie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fab hotel in Marble Arch
Fabulous hotel. Staff were really friendly and helpful. We had a twin room on 8th floor. Everything you would need was there, kettle, coffee machine, hair dryer. We didnt eat there so cant comment on food. Really close to Marble Arch underground.
Gillian, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent Stay
I am staying at The Cumberland Hotel for four days, and I’m so happy with my choice. On 14th February, I arrived with my mother, who traveled from China for my graduation. We were deeply touched by Janhvi’s warm service. Despite the busy Valentine’s Day and the hotel’s 800-room capacity, she arranged a perfect room and even decorated it with a special message welcoming my mother and congratulating me. It was a heartwarming surprise! The service has been excellent—housekeeping is prompt, the restaurant food is delicious, and all staff are professional. Huge thanks to Janhvi for making our visit so memorable. Highly recommended!
Yilong, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Nice hotel poor bar service
This is a really nice hotel in a prime location at a reasonable price by London Standards. However, there were some things that let it down. The lifts: You can only get access to a lift using your room key card. That’s okay but if 6 lifts three seemed to be inactive and one rarely came. Only one ever went to the floor with the breakfast room. Because the lifts don’t have buttons for floors inside that means you can only use the dismayed lift you have called. Consequently there was always queues and overcrowding in the lifts at breakfast and check out time. The main bar: The staff need to be trained to look for people who have been waiting to be served and to as a minimum acknowledge their existence. Two nights running I and a number of other people weee left completely I acknowledge while the staff served people who just arrived. If you aren’t standing right in front of the bar staff as they were serving someone’s else you didn’t stand a chance. If did catch there. Eye they would loom away. Very unfriendly. Breakfast: This is a big hotel and very busy. Yet they couldn’t keep your food and drink options stocked up. Glasses for your fruit juice no, want a fried egg forget it. Want an omelette, join a queue for half an hour. Clearly not enough staff in the kitchens to cope with the volume of visitors
Mark, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jason, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Free upgrade to a suite! The hotel is perfectly located for shopping and theatres! Loved the modern decor!
Anna, 1-night trip
Verified Hotels.com guest review

6/10 Good

Radhid, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amos, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

paul, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Samayla, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

AVIVA, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

5 day business trip
Had a wonderful stay while in London
Jason, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 2-night trip
Verified Hotels.com guest review