The location of the hotel is 10/10. Very central! Breakfast is ok, good. The rooms were also good, but the bathroom can be made better. The only let down in this hotel was during the check in, the staff who received us was not very friendly and not accommodating and kept insisting that they did not have our booking in the system (as we have booked via 3rd party). We arrived and checked in at around 9PM, ended at around 2AM after so much calling and coordinating etc, they have found our booking in the end!!! Hopefully, their staff/system has a way to improve such issue to avoid inconvenience to the guests in the future. The other staff (the next shift) were nicer and helped us a bit more. Aside from that, the hotel room and location was excellent.