The Plaza Hotel Pioneer Park

Photo gallery for The Plaza Hotel Pioneer Park

Primary image
Flat-screen TV
Pillowtop beds, minibar, in-room safe, individually decorated
Flat-screen TV
Pillowtop beds, minibar, in-room safe, individually decorated

Overview of The Plaza Hotel Pioneer Park

VIP Access

The Plaza Hotel Pioneer Park

4.0 star property
4-star hotel in Downtown El Paso with restaurant and bar/lounge

9.2/10 Superb

499 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
106 W MILLS AVENUE, El Paso, TX, 79901
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Health club
  • Valet parking
  • Self parking
  • Coffee shop/cafe
  • 24-hour business center
  • 6 meeting rooms
  • 24-hour front desk
  • Computer station
  • Communal living room
For families
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
  • Minibar
Cleaning & safety
  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown El Paso
  • Sunland Park Racetrack and Casino - 12 min drive
  • Fort Bliss - 9 min drive
  • Cielo Vista Mall - 13 min drive
  • American Consulate - 28 min drive

Getting around

  • El Paso International Airport (ELP) - 15 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 35 min drive
  • El Paso Union Depot - 12 min walk

About this property

The Plaza Hotel Pioneer Park

The Plaza Hotel Pioneer Park is a great choice for a stay in El Paso. Guests can visit the health club for a workout or grab a bite to eat at Ambar, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Fellow travelers say good things about the helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 130 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only, 2 per room, up to 50 lbs)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (USD 20 per day; includes in/out privileges)
  • Secured covered onsite valet parking (USD 25.00 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • Coffee shop
  • Private dining

Working away

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference space (1600 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Communal living room
  • Health club

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Roll-in shower

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

Ambar - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 2.0 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of USD 30 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Covered self parking costs USD 20 per day with in/out privileges
  • Covered valet parking costs USD 25.00 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Plaza Hotel Pioneer Park El Paso
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The Plaza Hotel Pioneer Park El Paso
The Plaza Hotel Pioneer Park Hotel El Paso

Frequently asked questions

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.2/10

Staff & service

9.3/10

Amenities

9.6/10

Property conditions & facilities

9.3/10

Eco-friendliness

8/10 Very good

Inconsiderate
Very comfortable, However I wasn’t offered a parking pass day one and it cost me more money . I feel this should be offers to all upon check in .
Susan Elaine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful, clean hotel with good people working there!
Fauzi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel. Cozy bed and sheets, designer bathroom, great black out shades,
Nicholas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gorgeous hotel
The hotel is gorgeous. The room was very comfortable. Loved the toiletries. We didn’t have a lot of interactions with staff, but everyone seemed nice.
Lazrus, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

10/10
I thought it was a great stay, great looking hotel view is ok. But overall a great hotel in my honest opinion, before leaving said to partner we are definitely coming back! Both of us enjoyed the stay
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely spot in El Paso!
This hotel is gorgeous and the staff is phenomenal. Everyone is friendly, helpful and lovely. AmBAR is amazing. Highly recommend!
Alyssa, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel, staff and accommodations. Minor issue with loud music from nightclub across the street that lasted till 2:00 am.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A bit of heaven in El Paso.
Recently renovated. Most beautiful hotel room we’ve stayed in in years. A modern update on an Art Deco gem. Extremely comfortable. Would not think of staying anywhere else in downtown El Paso.
Fred, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Moises, 2-night family trip
Verified Hotels.com guest review