Charterhouse Causeway Bay

3.5 star property
Hotel with restaurant, near Victoria Harbour

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Photo gallery for Charterhouse Causeway Bay

Signature Room
Reception
Exterior
Junior Suite | Living area
Front of property
Located in the heart of Causeway Bay, Charterhouse Causeway Bay offers a modern retreat. Stay connected with free WiFi, enjoy dry cleaning services, and indulge in delicious meals at the on-site restaurant. Guests appreciate helpful staff during their stay.

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Fitness center
  • Limo/town car service
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator

Room options

Available filters for rooms
Showing 13 of 13 rooms

Business Room

Highlights

Air conditioning
TV
Blackout drapes/curtains
2 bedrooms
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Family Room

Highlights

Air conditioning
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 2 Double Beds

S Signature

Highlights

Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Junior Suite

Highlights

Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Urban Studio

Highlights

Air conditioning
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • 26 sq m
  • Sleeps 4
  • 2 King Beds

Urban Studio Bunk

Highlights

Air conditioning
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • 44 sq m
  • Sleeps 3
  • 1 Queen Bunk Bed

Economy Single Room, 1 Twin Bed

Highlights

Air conditioning
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Superior Room

Highlights

Air conditioning
TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Electric kettle
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Single Room

  • Sleeps 1

Double Room

  • Sleeps 2

Twin Room 1/2 Pax

  • Sleeps 2
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About the area

Map
209-219 Wanchai Road, Wanchai, Hong Kong

What's nearby

  • Wan Chai Road - 1 min walk - 0.1 km
  • Happy Valley Race Course - 5 min walk - 0.5 km
  • Times Square Shopping Mall - 5 min walk - 0.5 km
  • Central Plaza - 9 min walk - 0.8 km
  • Hong Kong Convention and Exhibition Centre - 16 min walk - 1.4 km

Getting around

  • Hong Kong International Airport (HKG) - 38 min drive
  • Hong Kong Causeway Bay Station - 8 min walk
  • Hong Kong Wan Chai Station - 9 min walk
  • Hong Kong Admiralty Station - 21 min walk
  • Tin Lok Lane Tram Stop - 2 min walk
  • Tonnochy Road Tram Stop - 3 min walk
  • Morrison Hill Road Tram Stop - 4 min walk

Restaurants

  • ‪利苑酒家 - ‬3 min walk
  • ‪元朗合隆潮州粉麵 - ‬1 min walk
  • ‪The Coffee Academics - ‬1 min walk
  • ‪Islamic Centre Canteen - ‬1 min walk
  • ‪譚仔雲南米線 - ‬1 min walk

About this property

Charterhouse Causeway Bay

Charterhouse Causeway Bay puts you just a 5-minute drive from Victoria Harbour and Times Square Shopping Mall. Guests can visit the fitness center for a workout or grab a bite to eat at 陳家廚房, which serves lunch and dinner. Also, Hong Kong Convention and Exhibition Centre and The Peak Tram are just a 5-minute drive away. Fellow travelers say good things about the helpful staff and walkable location. Public transportation is just a short walk: Tin Lok Lane Tram Stop is 2 minutes and Tonnochy Road Tram Stop is 3 minutes.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 294 rooms
    • Arranged over 20 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking

Property amenities

Food and drink

  • Restaurant

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1992
  • Safe-deposit box at front desk
  • Fitness center
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch TV

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

陳家廚房 - This restaurant serves lunch and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • An effective city/local tax rate of 2.7272 percent will be charged

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International

Also known as

Charterhouse Causeway
Charterhouse Causeway Bay
Charterhouse Causeway Bay Hong Kong
Charterhouse Causeway Bay Hotel
Charterhouse Causeway Bay Hotel Hong Kong
Charterhouse Hotel Hong Kong
The Charterhouse Causeway Bay Hotel Hong Kong
Charterhouse Causeway Bay Hotel
Charterhouse Causeway Bay Hong Kong
Charterhouse Causeway Bay Hotel Hong Kong

Frequently asked questions

Does Charterhouse Causeway Bay offer free cancellation for a full refund?

Yes, Charterhouse Causeway Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Charterhouse Causeway Bay?

Sorry, pets aren't allowed.

Is parking offered on site at Charterhouse Causeway Bay?

Sorry, there's no onsite parking at Charterhouse Causeway Bay.

What are the check-in and check-out times at Charterhouse Causeway Bay?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Charterhouse Causeway Bay and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Charterhouse Causeway Bay?

Yes, there's an onsite restaurant, 陳家廚房.

What's the area around Charterhouse Causeway Bay like?

Charterhouse Causeway Bay is in Wan Chai, a short 2-minute walk from Tin Lok Lane Tram Stop and 5 minutes' walk from Times Square Shopping Mall. Travelers recommend the hotel for its walkable location.

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Reviews

7.2

Good

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

I love Hong Kong it’s safe country Asian people all way good helping love to come back
Matthew, 6-night trip
Verified Expedia guest review

4/10 Fair

Take note their highest-priced Urban Studios are located on the 1st floor. Although the interior finishes were newly renovated, these rooms' fresh air intake is very close to the street level. We stayed a total of 7 nights and ended up changing rooms 3 times (all Urban Studios) because of cigarette smoke, sewer smells and restaurant grease exhaust being sucked into the rooms from street level. There were either staff taking breaks around midnight or guests who smoked before bedtime, so it was a nightly routine that cigarette smell would fill the room. By 9am every morning, the room would smell of grease exhaust from the bakeries and restaurants nearby. The only way to somewhat alleviate the odours was to crank up the air conditioner, which as others mentioned, does not provide heating in the winter. Expect strong cold drafts all over the room while sleeping. In addition, the rooms have exposed ceilings and as others mentioned, water flowing through the pipes can be heard throughout the night. There were also some loud bangs heard in the middle of the night which we suspected came from an in-house commercial laundry or garbage pickup. Floors and showers were generally clean, but not the platforms for the mattresses and large window sills. Take note the hotel is located in one of the oldest areas of Hong Kong Island. There are lots of tradeoffs for being located close to food and shopping in Causeway Bay. Multiple towels had holes in them.
Hoi Yue, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

CHARTERHOUSE WANCHAI REVIEW
Great location being under 10 minutes walk to Times SQ and msny buses to Central right in front of the hotel is a plus. Will try the Signature Room on mext visit but not the high floors.The rating wàs for the old rooms if Signature Room which I have seen would be 5 Star rating.
5-night family trip
Verified Hotels.com guest review

8/10 Very good

the room furniture as well all other equipment is older than my grand grand grand mom simply unpleasant to pay such price and feel like you are in bad guesthous
Moshe, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Eddie, 8-night trip
Verified Expedia guest review

2/10 Poor

5-night trip
Verified Hotels.com guest review

2/10 Poor

I encountered a disappointing experience during my stay. I want to clarify that the staff were all friendly and helpful, especially the cleaning staff, who were particularly accommodating. However, the hotel should prioritize addressing some fundamental issues, such as replacing worn carpets and ensuring that all cupboards are functional. Additionally, the absence of bedside charging points was inconvenient. It would be beneficial for the hotel management to concentrate on these basic maintenance standards.
Roshan, 5-night romance trip
Verified Expedia guest review

4/10 Fair

Anujin, 3-night trip
Verified Expedia guest review

8/10 Very good

Comfortable hotel close to many restaurants and walking distance to MTR. Has amazing mattress, but other facilities are worn out. Despite being in Wan Chai, the hotel is quiet. Baby cot is quiet small, only suitable for baby or toddler under 2.
Wing See, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Absolutely fabulous. So wonderful. I loved everything about staying here. Treated like royalty. Will definitely return
Dorothy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Michael, 1-night trip
Verified Expedia guest review

6/10 Good

A good property at a good price but a few things that don’t take a lot to fix came up short: It was quite cool at night and on requesting an extra blanket they appear to have none… in an established HK hotel? The aircon didn’t heat and was loud. The room was near to the elevators and a constant humming could be heard. Otherwise the property was fine.
Gregory, 4-night business trip
Verified Expedia guest review

8/10 Very good

sook yee, 4-night trip
Verified Expedia guest review

6/10 Good

Good geographical situation and basically clean facility with good staff, but a little obsolete and no coffee/tea/cup in my room.
Masahiro, 6-night trip
Verified Expedia guest review

8/10 Very good

Very convenient and friendly staff!
Jonathan, 1-night family trip
Verified Expedia guest review

8/10 Very good

Tin Yu, 2-night trip
Verified Expedia guest review

10/10 Exceptional

hotel is in good location and convenient to assess to other transports, their basement restaurant provide good food too.
Tin Yu, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Chun Ho, 3-night trip
Verified Expedia guest review

8/10 Very good

Furnitures in the room and bathtub are little bit ages but good vibe and staff are kindness. the area is very convenient
Zhang, 2-night trip
Verified Expedia guest review

6/10 Good

We booked a room for 4, it has an outside door, which required a room key to open, then 2 separate doors within. It felt like they were 2 separate rooms which was nice because of the generous size. However, they put us on the 1st floor and the gym was on the 3rd, kind of weird. We heard the water pipe running all night and there was a bright 'Exit' sign above the 1st door which we could not turn off, the rooms were not dark even though all the lights were turned off, very annoying. Oh, there was no check-in counter, they had a table against one of the walls with a laptop to check customers in. Overall it was not too bad other than running water noise throughout the night (the ceiling was open and pipes were exposed) and a very bright 'Exit' sign in the room.
Agnes, 2-night family trip
Verified Expedia guest review

6/10 Good

The location is very convenient. The area is lively and safe. It's super close to tram station and walking distance to Time Square and MTR stations. There are may food options nearly from street food to nice restaurants. Staff was courtesy and the check-in, check-out processes are very fast and smooth. You can leave your luggage there after check-out until you're ready for your flight. My room was much older than what's shown in the picture on the booking site. Shower water was a bit slow and not very warm.
Suet Yee, 1-night trip
Verified Expedia guest review

8/10 Very good

Clean, quiet and convenient. great for business travel.
shawn, 3-night business trip
Verified Expedia guest review

2/10 Poor

The worst hotel experience i have ever had. And a lot of prostitutes.
Achit, 5-night trip with friends
Verified Expedia guest review

2/10 Poor

Worst hotel in Hongkong
Let me start by saying I’ve never written a review for anything in my 30 years of life, after my experience at this hotel I felt I had to. Worst hotel I’ve stayed at in my life! No front desk, the staff that are downstairs are useless and extremely rude. Falsely advertised in hotel laundry, was not available. The WiFi never worked in my room only the lobby, complained and tried connecting multiple times on multiple devices, no luck. Outlets would randomly stop working not allowing me to charge my devices half the time. Upon checkout I requested late checkout by a hour to have some more time to pack and they yelled at me saying it’s “impossible” I checked out on time and was hanging out in the lobby for maybe 30 minutes waiting for an Uber and charging my phone, the useless 3-5 employees they have loitering in the lobby kept harassing me asking when I’d leave and practically kicked me out of the hotel, never in all my travels across the world have I experienced such a horrible attitude and service. Wouldn’t stay here again if they paid me.
4-night business trip
Verified Hotels.com guest review

2/10 Poor

very shabby room carpet was filthy. no towel on checkin. location good.
Ducker, 4-night trip
Verified Expedia guest review