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Hotel Mercure Wien Zentrum

4.0 star property
Hotel with restaurant, near St. Stephen's Cathedral

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Photo gallery for Hotel Mercure Wien Zentrum

Sports facility
Privilege, Double Room, 1 Queen Bed
Breakfast, lunch and dinner served
Property entrance
Exterior

Reviews

8.6 out of 10
Excellent
Hotel Mercure Wien Zentrum is a haven of modern luxury near Vienna State Opera. Unwind by the lobby fireplace or enjoy a meal at GO!Wien, the on-site restaurant offering breakfast, lunch, and dinner. With bike rentals and car rentals on site, guests can explore Vienna with ease.

Popular amenities

  • Airport transfer
  • Bar
  • Parking available
  • Electric vehicle charging point
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • 24-hour business center
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Car rentals on site
  • Computer station

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CA $188
CA $211 total
includes taxes & fees
Jun 1 - Jun 2

Room options

View all photos for Privilege, Double Room, 1 Queen Bed

Privilege, Double Room, 1 Queen Bed

Privilege, Double Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
Designer toiletries
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Standard Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed
Reception

Ruby Lissi Hotel Vienna

  • Free WiFi
  • Air conditioning
  • Bar
  • 24/7 front desk
8.8 out of 10, Excellent, 1,003 reviews
The price is CA $196
CA $221 total
includes taxes & fees
May 18 - May 19
Ruby Lissi Hotel Vienna
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About the area

Map
Fleischmarkt 1a, Vienna, Vienna, 1010

What's nearby

  • St. Stephen's Cathedral - 4 min walk - 0.4 km
  • Stephansplatz - 5 min walk - 0.5 km
  • Hofburg Imperial Palace - 9 min walk - 0.8 km
  • Spanish Riding School - 10 min walk - 0.8 km
  • Vienna State Opera - 14 min walk - 1.2 km

Getting around

  • Vienna International Airport (VIE) - 21 min drive
  • Vienna Mitte Station - 14 min walk
  • Vienna Praterstern Station - 24 min walk
  • Vienna Franz-Josefs-Station - 28 min walk
  • Schwedenplatz U-Bahn - 4 min walk
  • Marienbrücke Tram Stop - 4 min walk
  • Salztorbrücke Tram Stop - 5 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Hard Rock Cafe Vienna - ‬1 min walk
  • ‪Hungry Guy - ‬1 min walk
  • ‪Krah Krah - ‬2 min walk
  • ‪Bermuda Bräu - ‬1 min walk
  • ‪Casablanca - ‬2 min walk

About this property

Hotel Mercure Wien Zentrum

Hotel Mercure Wien Zentrum offers a fantastic location, putting you just a 5-minute walk from St. Stephen's Cathedral and Stephansplatz. For a bite to eat, guests can check out GO!Wien, which serves breakfast, lunch, and dinner. This eco-certified hotel also features a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Schwedenplatz U-Bahn is 4 minutes and Marienbrücke Tram Stop is 4 minutes.

Languages

Croatian, English, French, German, Greek, Portuguese, Slovak, Spanish

At a glance

DONE

Hotel size

    • 105 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Offsite parking nearby (EUR 32 per day; discounts available)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Segway rentals/tours nearby

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Accessible airport shuttle

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

GO!Wien - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: EUR 100 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 26 per person
  • Airport shuttle service is offered for an extra charge of EUR 42 per vehicle (one-way, maximum occupancy 4)
  • Late check-out can be arranged for an extra charge of EUR 69 (subject to availability)

Parking

  • Parking is available nearby and costs EUR 32 per day (3281 ft away)
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Mercure Wien
Hotel Mercure Wien Zentrum
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Zentrum Wien
Mercure Wien Zentrum
Mercure Wien Zentrum Vienna
Wien Hotel Mercure
Wien Hotel Mercure Zentrum
Wien Zentrum
Zentrum Wien
Mercure Hotel Vienna
Mercure Hotel Wien Zentrum
Mercure Wien Zentrum Hotel Vienna
Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel Vienna

Frequently asked questions

Does Hotel Mercure Wien Zentrum offer free cancellation for a full refund?

Yes, Hotel Mercure Wien Zentrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Mercure Wien Zentrum?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Mercure Wien Zentrum?

No, unfortunately, but there's discounted parking nearby.

Is airport shuttle service offered by Hotel Mercure Wien Zentrum?

Yes, an airport shuttle is available. The charge is EUR 42 per vehicle one-way.

What are the check-in and check-out times at Hotel Mercure Wien Zentrum?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 69 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Hotel Mercure Wien Zentrum?

No, this hotel doesn't have a casino, but Casino Wien (11-min walk) is nearby.

What is there to do at Hotel Mercure Wien Zentrum and nearby?

Have fun with nearby activities like cycling and hiking. Additional recreation nearby includes segway rentals.

Are there restaurants at or near Hotel Mercure Wien Zentrum?

Yes, there's an onsite restaurant, GO!Wien.

What's the area around Hotel Mercure Wien Zentrum like?

Hotel Mercure Wien Zentrum is in Innere Stadt, a short 4-minute walk from Schwedenplatz U-Bahn and 14 minutes' walk from Vienna State Opera.

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Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Bathroom
Breakfast
Restaurant
Amenities
Store

Reviews

8/10 Very good

Stephanie, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Friendly staff, great location, free minibar containing soft drinks and water.
Liz, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cara, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Kurtis, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Excellent location. Surprisingly quiet considering that it's close to everything. Great room, comfortable bed but room was on the smaller side (as expected in Europe). Shower was good with a rain shower head. Clean room, nice service. Stayed over new year's and housekeeping gave us chocolates and prosecco for new year's eve, which was a nice touch. No iron in the room, you have to access it in another floor, which was a little inconvenient. Lots of shopping and restaurant options around. About 5 minutes walk to Stephansplatz. Close to metro stations, very convenient. Overall, excellent hotel and would stay again.
5-night trip
Verified Hotels.com guest review

4/10 Fair

Good location, everything else is super small
Taylor, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Timothy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Mercury Zentrum is well positioned to launch a myriad of tourist activities, including Christmas markets, museums, music concerts, and culinary adventures.
Theresa, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

AMOS, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was helpfull and caring about my confort. I had a bad experience with a taxi driver from the airport who dropped me to the wrong hotel and asking for cash instead of credit card. When I left 4 days later The hotel paid my taxi to the train station. Thank you so much!
ninon, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Yuriy, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent service
Jose A, 4-night family trip
Verified CheapTickets guest review

6/10 Good

The area is good, walk 5 mins to great area of Stephenplatz. Room is small but adequate size for location however no shelves to put clothes. New decor and lovely bathroom but carpet looks old. No secure WiFi and very spotty coverage in room. Expensive bar and restaurant compared to others. Overall fine for price we paid - nothing majorly wrong.
Sandra, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

6-night trip
Verified Hotels.com guest review

8/10 Very good

Tal, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jacinta, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Small room, dirty stained carpet, poor quality bedding, damaged shower head (split pipe), mould in shower.
Andrew, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Nidal, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Easter in Vienna

Fairly central location, located on a quiet street just off the main drag. Fairly old lifts, but otherwise nicely presented and comfortable enough.
sophie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 2-night trip
Verified Expedia guest review

10/10 Exceptional

A very nice hotel. Good location and excellent staff.
Gill, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Location - Excellent - Very close to the city centre Staff - Friendly - Apart from checkout (paid no attention to the response of ‘how was your stay’, followed by head shaking and grinning as if our feedback was worthless). Maintenance of Building - Incredibly Poor (lift broken, air con broken, beds awful, heating broken, paper thin walls and doors). The location was fantastic, but for the price paid, we expected better, prepare for some sleepless nights!
Jason, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff in the hotel and the restaurant were very helpful and friendly. The breakfast was great! And the food in the restaurant was excellent.
Marissa, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Great city break hotel

Great central location, yet on a quiet, safe backstreet. Modern hotel with comfy beds. Ideal for a City break.
sophie, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Good

Good location. Clean, efficient and friendly hotel. Room was a decent size with good facilities.
Jeremy, 2-night business trip
Verified Hotels.com guest review