I love this place. You drive up to the front of the hotel and immediately greeted by the valet who are absolutely courteous and polite. We then went inside and checked in at the front desk and soon found that I had accidentally booked a smoking room by mistake. The young girl at the front desk was so extremely helpful that not only did she change our room to a non-smoking room but upgraded us up to a luxury suite for no additional charge. Once checked in, the room was unbelievable and more than what we could have imagined. Once we placed our luggage in the room, there are just so many things to do. Whether it be shopping, dining, gambling or just wanting to have a few cocktails. We had an amazing experience at the Council Oak restaurant. The food, drinks and ambiance was incredible. Later, we had the best time, enjoying a concert that I have wanted to see for years. If you want to just have a great time for a few days, this is the place to go. So many amenities without ever having to leave the hotel. Thanks Hard Rock for the incredible experience! Definitely will be back!