Arena Boutique Hotel Kuala Terengganu

3.0 star property
Kuala Terengganu hotel with 24-hour fitness

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arena Boutique Hotel Kuala Terengganu

Interior entrance
Executive Suite
Lobby
Deluxe Family-4 Room
Fitness facility

Reviews

8.0 out of 10

Very good

Popular amenities

  • Airport transfer
  • Gym
  • Laundry facilities
  • Non-smoking
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 24-hour fitness center
  • Business center
  • 2 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
  • Free self parking
  • Netflix
The price is CA $47
CA $58 total
includes taxes & fees
Dec 26 - Dec 27

Room options

Available filters for rooms
Showing 9 of 9 rooms

Premium King

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Bidet
Hair dryer
Private bathroom
Free bottled water
  • 33.2 sq m
  • Sleeps 2
  • 1 King Bed

Superior Family-3 Room

Highlights

Soundproofed
Air conditioning
Smart TV
Bidet
Hair dryer
Private bathroom
Free bottled water
Coffee/tea maker
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Superior Single

Highlights

Soundproofed
Air conditioning
Smart TV
Bidet
Hair dryer
Private bathroom
Free bottled water
Coffee/tea maker
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

Superior Queen

Highlights

Soundproofed
Air conditioning
Smart TV
Bidet
Hair dryer
Private bathroom
Free bottled water
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Family-5 Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Bidet
Hair dryer
Private bathroom
Free bottled water
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

Deluxe Family-4 Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Bidet
Hair dryer
Private bathroom
Free bottled water
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe King

Highlights

Soundproofed
Air conditioning
Smart TV
Bidet
Hair dryer
Private bathroom
Free bottled water
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Superior Twin

Highlights

Soundproofed
Air conditioning
Smart TV
Bidet
Hair dryer
Private bathroom
Free bottled water
Coffee/tea maker
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Suite

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Bidet
Hair dryer
Private bathroom
Free bottled water
  • 44 sq m
  • Sleeps 3
  • 1 King Bed, 1 Queen Sofa Bed and 1 Twin Futon

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About the area

Map
No 49, Jalan Sultan Ismail, Kuala Terengganu, Terengganu, 20200

What's nearby

  • Kampung Cina - 3 min walk
  • Pasar Payang - 9 min walk
  • KTCC Mall - 3 min drive
  • Kuala Terengganu Drawbridge - 3 min drive
  • Crystal Mosque - 7 min drive

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Plaza Perdana - ‬3 min walk
  • ‪Superstar Family Karaoke - ‬3 min walk
  • ‪Nasi Dagang Atas Tol - Bandar - ‬3 min walk
  • ‪Plan A Restaurant - ‬4 min walk
  • ‪Auntie Dayana's - ‬2 min walk

About this property

Arena Boutique Hotel Kuala Terengganu

Arena Boutique Hotel Kuala Terengganu is a great choice for a stay in Kuala Terengganu. Other features include a 24-hour fitness center and a fitness center.

Languages

Chinese (Mandarin), English, Malay

At a glance

DONE

Hotel size

    • 88 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

What to do

  • Shopping

Working away

  • Business center
  • 2 meeting rooms
  • Computer station
  • Conference space (600 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Reception hall
  • Outdoor entertainment area

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Doorbell and phone notification
  • Phone accessibility kit

Room amenities

Be entertained

  • Smart television
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Bidet
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Local maps

Fees & policies

Refundable deposits

  • A damage deposit of MYR 100 will be collected before check-in

Optional extras

  • Airport shuttle service is offered for an extra charge of MYR 30 per vehicle
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Parking is available on a first-come, first-served basis. Parking reservations are not accepted.

Also known as

Arena Kuala Terengganu
Arena Boutique Hotel Kuala Terengganu Hotel
Arena Boutique Hotel Kuala Terengganu Kuala Terengganu
Arena Boutique Hotel Kuala Terengganu Hotel Kuala Terengganu

Frequently asked questions

Does Arena Boutique Hotel Kuala Terengganu offer free cancellation for a full refund?
Yes, Arena Boutique Hotel Kuala Terengganu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Arena Boutique Hotel Kuala Terengganu?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Arena Boutique Hotel Kuala Terengganu?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Arena Boutique Hotel Kuala Terengganu?
Yes, an airport shuttle is available. The charge is MYR 30 per vehicle.
What are the check-in and check-out times at Arena Boutique Hotel Kuala Terengganu?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Arena Boutique Hotel Kuala Terengganu and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around Arena Boutique Hotel Kuala Terengganu like?
Arena Boutique Hotel Kuala Terengganu is a short 3-minute walk from Kampung Cina and 9 minutes' walk from Pasar Payang.

Arena Boutique Hotel Kuala Terengganu Reviews

Reviews

8.0

Very good

8.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Michael, 2-night trip
Verified Expedia guest review

8/10 Very good

KWOK LEUNG KELVIN, 1-night trip
Verified Expedia guest review

8/10 Very good

There were lots of insect in the bathroom. Sheets were stained and window ledges covered with bird poop. Check in needs a RM 100 cash deposit and have to retain the receipt to claim the money back. Did not know this in advance since nobody said anything. No convenience store close by. Closest restaurants are in Kampung Cina which is about 10 mins walk.
Seng, 1-night family trip
Verified Expedia guest review

6/10 Good

Noisy 1st floor room
Basic hotel fine for a stop over. Location is very convenient to nearby Chinatown. Room on the 1st floor was very noisy. Housekeeping is so-so ( dust and fine cobwebs at corners etc).
Patrick, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

KimTong, 1-night trip
Verified Expedia guest review

8/10 Very good

Clean
Tan Poo, 1-night family trip
Verified Expedia guest review

4/10 Fair

Ants, dirty fridge and stained bedsheets
The staff of this hotel was very kind and the location was good. The negative part was the cleanliness. Pretty much everything in the room was dirty (yellow fluid in the mini fridge, multiple stains on the bedsheets, bathroom, floors, cups, counter..) Also this room was infested by ants. And then I saw infested, I mean over a few hundreds. I was very disappointed and will not stay here again.
Fridge filled with liquid and also wasn't working well.
Stains on the bedsheet
Patrick, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good location in the downtown.
Soon Keong, 1-night family trip
Verified Expedia guest review

4/10 Fair

Zlyana, 3-night trip
Verified Expedia guest review

8/10 Very good

Total of 5 floors, each floor has it's own ironing facility. Rooms are okay maybe can include basic amenities such as vanity kit. Requested for a room with window, but the view was toward the inner part of building (view of aircond compressors). Just next door to it, is a restaurant/café (Plan A). Walkable distant to china town and surrounded by banks, pharmacies. Overall it was okay for 1 night stay.
Harveen, 1-night family trip
Verified Expedia guest review

8/10 Very good

Nice business hotel with comfy no frills amenities. Furnishings are new and polished. easy access to shopping and nice cafes as it's in town. Parking at the back also good but limited. The hotel photo showing gym is not true as only for walk in guest for others have small fee to pay 😒. No snacks or refreshments provided at lounge as stated in room poster. Hotel reception staff male unfriendly did not have welcoming persona i had to call on him to ask question but he answers reluctantly..
Verified Expedia guest review

4/10 Fair

LOW, 1-night trip
Verified Hotels.com guest review

8/10 Very good

clean and comfortable hotel
hotel was clean and comfortable. Also easy walk to chinatown for nice food and bus terminal
1-night trip
Verified Hotels.com guest review

2/10 Poor

Prepaid via Expedia RM170 (plus tax) a night for three nights in their 'Superior' Single Room. At check-in, discovered the room was being advertised for RM75 and contained no cupboard, drawers or mini-fridge. When I asked reception for extra hangers and a towel, was refused. Glad I brought all my own toiletries as there were none in the room. Checked out a day early because I was so unhappy with the room and service and (of course) was refused a refund on the night I was no longer staying. Extremely disappointing experience.
Neil, 3-night trip
Verified Expedia guest review

6/10 Good

Emily, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Amazing services except the room locked too early before 12 pm.
Hasbuhaidi, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Comfy bed
Very comfy bed. Clean and good stay. 10 mins walk to China town. Lots of bank here. Easy for ATM.
Eileen, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Kk
Location of hotel is very convenient with banks just across the road and very near to city
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

👍👍👍
MOHD SAMSUL, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Smelly pillow and bed sheet
The bed sheet and and pillow is a little bit smelly, please wash or clean it, remove the smell. If this can be improved, I’ll definitely give 5/5 star. Overall it’s good.
2-night business trip
Verified Hotels.com guest review

6/10 Good

Cheap. rooms are noisy because of noisy staffs
All were good for this price except that u wont br able to rest well because it was veey noisy. Tou can year wveryine close their doors. Workers always bang their foor whenever they walk in and out from the staff room and when they do room service. U will hear alot of banging at night. U get heart attack if u r weak
1-night business trip
Verified Hotels.com guest review

8/10 Very good

New, clean and comfortable hotel
New, relatively comfortable hotel. Rooms are a bit barebone and could be better designed. But everything is clean and functional. One let down was the staff, who were not very friendly.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Very comfortable, cozy, good staff. The parking a little bit far and share with outsider even though you dont need to pay for the parking. Sometime it's hard to find a parking spot and a little worried about your car as it far from the hotel. I suggest to prepare a parking space for the guest only.
4-night business trip
Verified Expedia guest review

10/10 Exceptional

Serene, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and chic design room, good service even though we need to be patient during check in due to limited persons allowed at the counter now. Location is excellent, close to Chinatown and they have dedicated parking behind the hotel.
1-night family trip
Verified Expedia guest review