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Novotel Gent Centrum

3.0 star property
Ghent hotel with restaurant and bar/lounge

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Gent Centrum

Pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
Exterior
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Connecting rooms available
    Connecting rooms available
  • Electric vehicle charging point
    Electric vehicle charging point
  • Gym
    Gym
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Internet in the lobby
  • Fitness center
  • Sauna
  • Steam room
  • Room service
  • Conference center
  • Business center
  • Meeting rooms
  • Terrace
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Garden
  • Terrace
The price is CA $128
CA $146 total
includes taxes & fees
Dec 15 - Dec 16

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed (up to 2 adults & 2 children)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed with Sofa bed (up to 2 adults & 2 children)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Double Bed (up to 2 adults & 2 children)

Junior Suite, 1 Double Bed (up to 2 adults & 2 children)

Junior Suite, 1 Double Bed (up to 2 adults & 2 children)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed (up to 2 adults)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed (up to 2 adults)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Double Room
B&B HOTEL Gent Centrum
Pet-friendly
Free WiFi
Air conditioning
24/7 front desk
9.2 out of 10, Wonderful, (651)
The price is CA $126
CA $144 total
includes taxes & fees
Dec 1 - Dec 2
B&B HOTEL Gent Centrum
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About the area

Map
Hoogpoort 52, Ghent, 9000

What's nearby

  • Ghent Town Hall - 2 min walk - 0.2 km
  • Belfry of Ghent - 3 min walk - 0.3 km
  • Ghent Christmas Market - 3 min walk - 0.3 km
  • Gravensteen Castle - 4 min walk - 0.4 km
  • Saint Bavo Cathedral - 4 min walk - 0.4 km

Getting around

  • Brussels Airport (BRU) - 65 min drive
  • Wondelgem Station - 10 min drive
  • Gentbrugge Station - 10 min drive
  • Ghent-Dampoort Station - 19 min walk

Restaurants

  • ‪Publika - ‬2 min walk
  • ‪Amadeus 2 - ‬2 min walk
  • ‪Café Den Turk - ‬3 min walk
  • ‪Missy Sippy Blues & Roots Club - ‬3 min walk
  • ‪De Maecht van Ghent - ‬3 min walk

About this property

Novotel Gent Centrum

When visiting Ghent, Novotel Gent Centrum is a great choice to consider. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Other features include a sauna, a steam room, and a terrace. Fellow travelers say great things about the helpful staff and location.

Languages

Dutch, English, French, German

At a glance

Hotel size

  • 117 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-in available
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Offsite parking within 656 ft (EUR 30 per night)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (1808 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1986
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Arcade/game room
  • Sauna
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Wired internet access is available in public areas for EUR 9.90 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately EUR 24 per person

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to April 30:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Parking

  • Parking is available nearby and costs EUR 30 per night (656 ft away)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Centrum Gent
Gent Centrum
Gent Novotel
Gent Novotel Centrum
Novotel Centrum Gent
Novotel Gent
Novotel Gent Centrum
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Hotel Ghent
Ghent Novotel
Novotel Ghent
Novotel Hotel Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel Ghent

Frequently asked questions

Does Novotel Gent Centrum offer free cancellation for a full refund?
Yes, Novotel Gent Centrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Gent Centrum?
Yes, pets are welcome. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at Novotel Gent Centrum?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-in and contactless check-in and check-out are available.
What is there to do at Novotel Gent Centrum and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Enjoy amenities like a sauna, a steam room, and an arcade. Novotel Gent Centrum also has a garden.
Are there restaurants at or near Novotel Gent Centrum?
Yes, there's an onsite restaurant.
What's the area around Novotel Gent Centrum like?
Novotel Gent Centrum is in Ghent City Centre, a short 2-minute walk from Ghent Town Hall and 3 minutes' walk from Belfry of Ghent. Travelers love the hotel's prime location.

Novotel Gent Centrum Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

David, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Caroline, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cecile, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Alecia, 1-night trip
Verified Hotels.com guest review

6/10 Good

Claire, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Stuart, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

A nice stay, but a few items to address.
This was a nice hotel in the center of Ghent. Everything in the area was walkable (restaurants, attractions, convenience, etc.). I loved Ghent. My trip was during August so it was the high season for tourists. I would love to come back at a less busy time. The hotel was fine (clean, safe, etc.). The only real issue were the sink and shower drains. It took several minutes for them to drain. When showering you were basically standing in several inches of water. Disgusting! Same for the sink. The faucet couldn't be on for more than 15 second without the sink filling up with water. This place seriously needs to snake its drainage pipes.
Darrell, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good, in center of Gent. As expected.
marko, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ana, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Eileen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly and accommodating staff!
Matthew, 3-night family trip
Verified Expedia guest review

6/10 Good

Centrally located hotel, great for getting around Ghent. Hotel is a big dated. Bathroom was a bit gross - grout was dirty & moldy, plumbing didn’t drain well and could smell sewer gas. Towels had an odd smell to them. Could’ve just been my room. Fine for a young guy, but I wouldn’t have been super thrilled if I was on holiday with a partner or something. Otherwise, room was spacious. Weird toilet and shower layouts though (in seperate rooms). Location was the best part of the hotel.
Jared, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emplacement parfait au centre ; piscine extérieure (non chauffée mais agréable avec barrières de sécurité rénovées) ; petit-déjeuner buffet super complet (mention spéciale au chef du staff petit-déjeuner adorable !). Les chambres sont un peu fatiguées et pourraient bénéficier d'un petit rafraîchissement mais elles restent très confortables et agréables. Le personnel est extrêmement accuueillant et compétent !
Mathilde, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Ideally located for centre.
Richard, 1-night trip
Verified Expedia guest review

6/10 Good

Good location and value, but service not so good
This hotel was disappointing in a number of ways. The location is excellent, the value reasonable, and the staff friendly. and they tried to be helpful. But the condition of the room was less good than we expected. There was masking tape around one of the doors where it has recently been painted. Some of the furniture was quite faded, and of poor quality. And our room wasn't cleaned one of the two days we were there. The bed was made, but the towels weren't changed, the floor wasn't hoovered, and the tea/coffee wasn't refilled. It was fine, but I was suprised by these small failings.
Colin, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Very good location
Meng, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

This Hotel is in the centre of Ghent. It is 5 minutes walk to Ghent centre and the Historic hart of the city including the f amuse castle of Ghent. I would strongly commanded this hotel.
Mozher, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff was excellent! Very helpful!
Melissa, 2-night family trip
Verified Expedia guest review

8/10 Very good

Lewis, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome location, clean rooms and friendly staff. Breakfast is good too...
PRASHANT, 1-night family trip
Verified Expedia guest review

2/10 Poor

Intruder and unprofessional staff
I stayed 4 nights and on 3rd night I had an intruder enter my room at 8.45am. I immediately reported it to reception (Weil) was extremely unpleasant and dismissive, told me it was housekeeping without checking or why they would come to my room so early, then hung up on me. I called back to ask his name and said I wanted to file a complaint about the situation and against his attitude, he told me he never gets in trouble and to stop disturbing him from doing his job - who knew helping a guest deal with a situation was not in his job duties?? I finally got hold of the duty manager , Rodolfo at 11.30pm (this is how poorly staffed they are), he was nice enough to apologise but made excuses that he was on night shift and had to come in due to staff calling in sick, he had already done another night shift and had a family, sleep and admin he hadn't checked emails blabla (sounds like a Novotel problem not mine) and he would follow up with Weil and housekeeping then next morning and leave me with a report. I insisted Weil needed to apologise (he would be on morning shift when I checked out), Rodolfo agreed. Next morning I check out, it is Weil, he looks at me blankly when I asked for Rodofos report, I gave him my room number so he knew who I was, and he said Rodolfo didn't leave anything for me, so I asked for his apology, he said for what and walked away. Another guest was behind me and he went to serve her instead, ignoring me again. I have never had such shocking service!
Helen, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nice hotel, well located
EITEL, 2-night trip
Verified Orbitz guest review

6/10 Good

Average property but very well located in the center. Walkable distancies to all of the attractions. Parking in the property that makes very convenient specially in this area.
Wesley, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice location and safe
Rafael, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Nice hotel in the city center
The hotel has a perfect location for me. Its a 20 mins walk from the FLIX bus station. Its situated close to the center of Ghent. In front of the hotel are St Nicholas church, the Belfry of Ghent, St Bavos Cathedral. It is also close to a lot of restaurants and the canals. Eventhough the hotel is in the centrum area, its pretty quiet at night. The hotel staff are very welcoming. They allowed us to store our belongings before we checked in (came early than usual). The room we got is in the 4th floor (top floor), 1 queen bed and a sofa. Room is very spacious, rhey have a separate toilet and bath, which I find convenient. The only thing i can comment in the bathroom is that the bath tub is too deep. It would be hard for old guests to come in and out of the shower. They also provided coffee, tea, cola, beer and water in the room. Bed is very comfortable and the linens and pillow are of quality. Overall, my stay here is great. I wouldn't mind booking it again should I visit Ghent in my next travel.
Lorelyn, 2-night family trip
Verified Hotels.com guest review