Queensland Performing Arts Centre - 19 min walk - 1.6 km
South Bank Parklands - 19 min walk - 1.6 km
Suncorp Stadium - 2 min drive - 1.9 km
Getting around
Brisbane Airport (BNE) - 22 min drive
Brisbane Roma Street Station - 8 min walk
Brisbane Central Station - 8 min walk
South Brisbane Station - 22 min walk
Restaurants
Chez Nous Cafe - 9 min walk
Frescos Restaurant - 4 min walk
Madison Tower Mill Hotel - 3 min walk
The Garden Room - 3 min walk
Subway - 9 min walk
About this property
Mercure Brisbane Spring Hill
When you stay at Mercure Brisbane Spring Hill, you'll be in a great location, within just a 10-minute walk of Roma Street Parkland and Queen Street Mall. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Osteria Roma Spring Hill, which serves Italian cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a fitness center, and a terrace. Fellow travelers say great things about the helpful staff and restaurant.
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (AUD 25 per night)
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Traveling with children
Children stay free (see details)
Children's menu
Working away
Business center
4 meeting rooms
Conference space (1475 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Pool loungers
Facilities
1 building/tower
Built in 1970
Safe-deposit box at front desk
Terrace
Fitness center
An outdoor pool
Banquet hall
Reception hall
Outdoor furniture
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-width doorways
High pile carpet in room
Room amenities
Be entertained
49-inch Smart TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Free crib/infant bed
What to enjoy
In-room massage
Balcony
Freshen up
Private bathroom
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Osteria Roma Spring Hill - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Fees & policies
Refundable deposits
Deposit: AUD 100 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 29 for adults and AUD 14.5 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1.5 percent
Parking
Self parking costs AUD 25 per night
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane
Mercure Brisbane Spring Hill Hotel
Mercure Brisbane Spring Hill Spring Hill
Mercure Brisbane Spring Hill Hotel Spring Hill
Frequently asked questions
Does Mercure Brisbane Spring Hill offer free cancellation for a full refund?
Yes, Mercure Brisbane Spring Hill does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Brisbane Spring Hill?
Yes, there's an outdoor pool.
Are pets allowed at Mercure Brisbane Spring Hill?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Brisbane Spring Hill?
Yes. Self parking costs AUD 25 per night. Parking spots may be limited.
What are the check-in and check-out times at Mercure Brisbane Spring Hill?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at Mercure Brisbane Spring Hill?
No, this hotel doesn't have a casino, but Treasury Casino (12-min walk) is nearby.
What is there to do at Mercure Brisbane Spring Hill and nearby?
Mercure Brisbane Spring Hill has an outdoor pool and a fitness center.
Are there restaurants at or near Mercure Brisbane Spring Hill?
Yes, Osteria Roma Spring Hill offers alfresco dining, Italian cuisine, and garden views.
Does Mercure Brisbane Spring Hill have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Mercure Brisbane Spring Hill like?
Mercure Brisbane Spring Hill is in Spring Hill, a short 8-minute walk from Brisbane Roma Street Station and 7 minutes' walk from Brisbane City Hall. Travelers love the hotel's prime location.
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Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
9 Mar 2025
Alfred escape
Using hotel as a shelter from Cyclone Alfred
So far so good
Linda
Linda, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Feb 2025
Nathan
Nathan, 2-night family trip
Verified Hotels.com guest review
6/10 Good
12 Feb 2025
Business Trip to Brisbane.
No room key when I arrived due to a new system issue so needed to be escorted to my room several times before receiving my own key.
No hot water for my shower on the first night but got resolved thankfully.
Food at the hotel restaurant was over priced and awful with my meal sent back due it it being frozen in the middle. I received a $4 discount which was quite poor customer service.
Hotel staff are friendly and helpful and the location is great with buses, trains and walking distance into the city.
Buffet breakfast was good and the free coffee with breakfast a nice surprise.
Marie
Marie, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
8 Dec 2024
Great location for this hotel. Easy to walk everywhere from here. Decent rooms. Very loud corridor, could hear children playing in the pool all day, people talking, doors slamming at all hours of the night. Check in was later than expected even though they said our room would be ready after lunchtime.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2024
Nar-tarn
Nar-tarn, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 Dec 2024
Very clean accessible to train station
MONICA
MONICA, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 Dec 2024
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Nov 2024
Great stay
Brenden
Brenden, 2-night family trip
Verified Wotif guest review
6/10 Good
30 Nov 2024
FOOD WAS POOR
ALLAN
ALLAN, 3-night romance trip
Verified Wotif guest review
10/10 Exceptional
24 Nov 2024
Biliana
Biliana, 3-night trip
Verified Expedia guest review
10/10 Exceptional
20 Nov 2024
Catherine
Catherine, 1-night trip
Verified Wotif guest review
8/10 Very good
19 Nov 2024
Good service and food. Clean rooms and comfortable beds, a little dated
Elona
Elona, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 Nov 2024
Bradley
Bradley, 1-night trip
Verified Expedia guest review
6/10 Good
18 Nov 2024
I had to drag my suitcase, which was heavy up stairs to get to my room. Woke up in the morning to find cockaroaches in a glass in my room, yuck
Diana
Diana, 1-night trip
Verified Wotif guest review
8/10 Very good
16 Nov 2024
Jake
Jake, 1-night trip
Verified Expedia guest review
8/10 Very good
16 Nov 2024
Vicki
Vicki, 2-night trip
Verified Wotif guest review
4/10 Fair
15 Nov 2024
Damaris
Damaris, 4-night trip
Verified Expedia guest review
6/10 Good
15 Nov 2024
The staff were really friendly. They extended my checkout by 30 minutes which I appreciate. However, the room was dark, shower leaked water all over the bathroom floor, toilet paper roll was falling off and the bathroom floor looked grimy. For a 4 star hotel I was surprised and disappointment. Would have rather saved my money on something more affordable. I know that booking with a 3rd party automatically gets you the worst room in the place. But there was construction RIGHT outside my window. I could high 5 the workers if I wanted to. And their toilet was right there too. Super uncool even for an Expedia booking.
Tamara
Tamara, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 Nov 2024
a 10 minute walk into the city. Quiet area on the weekend.
Tram
Tram, 3-night trip
Verified Expedia guest review
10/10 Exceptional
12 Nov 2024
The location is great
Donna
Donna, 4-night romance trip
Verified Wotif guest review
8/10 Very good
10 Nov 2024
Like everything , but if we had one complaint it was that the pillows are way too soft & seemed to be of a cheap nature
Lynette
Lynette, 1-night trip
Verified Wotif guest review
10/10 Exceptional
10 Nov 2024
Amazing
Joanna
Joanna, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
9 Nov 2024
Location
Jeffrey
Jeffrey, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Oct 2024
There is new construction nearby which is quite noisy.
Haider
Haider, 6-night business trip
Verified Expedia guest review
8/10 Very good
29 Oct 2024
Clean and tidy apartments.
Car parking was a bit of a challenge but other than that great place to stay.