Experience the convenience of Extended Stay America Suites Dallas Frankford Road, where you can stay active at the gym or take a refreshing dip in the outdoor pool. With laundry facilities, luggage storage, and free self parking on site, this hotel near Galleria Dallas offers comfort and practicality that guests love.
Reviews
6.06.0 out of 10
Good
Popular amenities
Pool
Pet-friendly
Gym
Free parking
Non-smoking
Air conditioning
Main amenities (10)
Housekeeping (on request)
Outdoor pool
Fitness center
24-hour front desk
Coffee/tea in a common area
Front-desk safe
Vending machine
Self-serve laundry
Conference space
Luggage storage
Feel at home (6)
Children stay free
Rollaway/extra beds
Kitchen
Private bathroom
Premium TV channels
Laundry facilities
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking
Suite, 1 Queen Bed with Sofa bed, Non Smoking
Highlights
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
View all photos for Suite, 2 Queen Beds, Non Smoking
Suite, 2 Queen Beds, Non Smoking
Highlights
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Sleeps 6
2 Queen Beds
View all photos for Studio, 2 Queen Beds, Non Smoking
Studio, 2 Queen Beds, Non Smoking
Highlights
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
Sleeps 4
2 Queen Beds
View all photos for Studio, 1 Queen Bed, Non Smoking
Baylor Scott & White The Heart Hospital - 5 min drive - 5.2 km
Addison Circle Park - 6 min drive - 7.0 km
Galleria Dallas - 8 min drive - 10.0 km
University of Texas at Dallas - 9 min drive - 8.7 km
Getting around
Love Field Airport (DAL) - 27 min drive
Dallas-Fort Worth Intl. Airport (DFW) - 30 min drive
Dallas Medical-Market Center Station - 18 min drive
Dallas Union Station - 19 min drive
West Irving Station - 25 min drive
Restaurants
Norma's Cafe - 17 min walk
Chick-fil-A - 9 min walk
Benders Sports And Spirits - 3 min drive
Pappadeaux Seafood Kitchen - 9 min walk
Whataburger - 7 min walk
About this property
Extended Stay America Suites Dallas Frankford Road
Extended Stay America Suites Dallas Frankford Road puts you within a 10-minute drive of Galleria Dallas and The Shops at Legacy. You can get a workout in at the fitness center or take a dip in the outdoor pool. Also, Legacy West and University of Texas at Dallas are within a short drive.
Languages
English
At a glance
Hotel size
118 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Children
Up to 4 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
What to do
Hiking/biking trails nearby
Working away
Conference space
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
Built in 2002
Safe-deposit box at front desk
Fitness center
An outdoor pool
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Handrails in stairways
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Stovetop
Cookware, dishes, and utensils
Dishwasher
More
Housekeeping (on request)
Fees & policies
Optional extras
Housekeeping is offered for an extra charge
Children & extra beds
Rollaway beds are available for USD 15 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Extended Stay America Dallas Frankford Road
Extended Stay America Frankford
Extended Stay America Frankford Hotel
Extended Stay America Frankford Hotel Dallas Road
Extended Stay America Dallas Frankford Road Hotel
Extended Stay America Frankford Road Hotel
Extended Stay America Dallas Frankford Road Hotel
Extended Stay America Frankford Road Hotel
Extended Stay America Dallas Frankford Road
Extended Stay America Frankford Road
Hotel Extended Stay America - Dallas - Frankford Road Dallas
Dallas Extended Stay America - Dallas - Frankford Road Hotel
Hotel Extended Stay America - Dallas - Frankford Road
Extended Stay America - Dallas - Frankford Road Dallas
Extended Stay America Dallas Frankford Road
Extended Stay America Suites Dallas Frankford Road Hotel
Extended Stay America Suites Dallas Frankford Road Dallas
Extended Stay America Suites Dallas Frankford Road Hotel Dallas
Frequently asked questions
Is there a pool at Extended Stay America Suites Dallas Frankford Road?
Yes, there's an outdoor pool.
Are pets allowed at Extended Stay America Suites Dallas Frankford Road?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Extended Stay America Suites Dallas Frankford Road?
Yes, there's free self parking.
What are the check-in and check-out times at Extended Stay America Suites Dallas Frankford Road?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Extended Stay America Suites Dallas Frankford Road and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
Does Extended Stay America Suites Dallas Frankford Road have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
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Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.2/10
Cleanliness
6.6/10
Staff & service
5.2/10
Amenities
6.0/10
Property conditions & facilities
4.2/10
Eco-friendliness
Reviews
2/10 Poor
20 Jun 2024
Ron
Ron, 1-night trip
Verified Hotels.com guest review
2/10 Poor
7 Jun 2024
Prior to check in I r placed three calls to confirm the reservation never could reach desk person call the hotels.com spoke with three different people stating that I could not reach anyone at the front desk to confirm check in they prompted me to call back later saying that the attendant was doing a security walk through after arriving at hotel found out that the hotels is being renovated this is 12:30 in the morning an inconvenience nightmare...... caledl this morning everyone is passing the blame!!!!!!
Jonathan
Jonathan, 1-night trip
Verified Hotels.com guest review
2/10 Poor
28 Apr 2024
Terence
Terence, 1-night trip
Verified Expedia guest review
2/10 Poor
26 Feb 2024
There was no warning for this!
A $100 deposit was required up front. There was no hot water, heat, or AC "due to repairs." The desk clerks were decent but I could tell they'd about had it. The site said "free breakfast" but there was none. We only stayed one night. The property is old and battle-scarred it seemed.
Dana
Dana, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Feb 2024
Very quiet. Staff is nice.
Phyllissa
Phyllissa, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 Feb 2024
Good 👍
Zia
Zia, 1-night trip
Verified Travelocity guest review
10/10 Exceptional
29 Jan 2024
Jose de jesus Ortiz
Jose de jesus Ortiz, 1-night trip
Verified Expedia guest review
2/10 Poor
22 Jan 2024
Barak
Barak, 2-night trip
Verified Expedia guest review
2/10 Poor
18 Jan 2024
Not a good place to stay
Patrick
Patrick, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
14 Jan 2024
I went to check in at 10pm and was told that reception was closed and there were no rooms available so I had to find another hotel to stay at. I would like my money back please
Carolina
Carolina, 1-night trip
Verified Expedia guest review
6/10 Good
16 Dec 2023
There was no grab & go breakfast as was mentioned on the booking site. Staircases smelled like urine. Hallways smelled like weed. Toilet was dirty and also had hair on toilet seat when I checked in and the the thermostat was difficult to work in order to get the right temperature and therefore it was blowing out cold air instead of hot for heat.
Taja
Taja, 3-night trip
Verified Expedia guest review
2/10 Poor
29 Nov 2023
I booked here because I was traveling from out of state for several days and desired a location with a hot breakfast daily. Despite advertising, this location DID NOT have ANY breakfast options. The air conditioning unit did not work properly unless the windows were open. The property is unclean. No one is at the front desk overnight and there is no security day or night; the property goes on "lockdown" from 6 pm to 6 am. The manager is limited on customer service training and simply takes payments, hands out keys, and makes excuses- in that order.
Ta Tanesha
Ta Tanesha, 4-night family trip
Verified Expedia guest review
4/10 Fair
29 Nov 2023
Elevators dirty bathroom dirty room smelled like paint. Our window would'nt lock. No breakfast or a a grab and go bag. One site said free breakfast other site said grab and go. Night receptionist very nice daytime person was annoyed caused we asked for coffee cups. Not a good morning or can i help you we had to stand at the desk for about 15 minutes to check out.
Domingo
Domingo, 1-night romance trip
Verified Expedia guest review
2/10 Poor
16 Oct 2023
Do not stay here
Do not stay here. It has no amenities, despite what it says on this website. No breakfast, no fitness center, no in-room phone or coffee pot. The features in the room are from the 1970s. Even the towels are extremely undersized for a normal adult. The pool was covered in a heavy layer of green scum. This website misled me as to the quality, calling it 3-star. It is a no-star hotel. On my personal experience, the TV didn't work and the room next door was blaring their TV and talking to someone until 3 am. You could hear everything. The daily rate was over $100 for this dump. I stayed at a Holiday in Express the next night for the same rate, and it was 100 times nicer!
Jeff
Jeff, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Oct 2023
Everything is good but has some bad smell outside the room which is in the walk path and their is no breakfast which is not good
Dileep
Dileep, 2-night trip
Verified Expedia guest review
6/10 Good
9 Oct 2023
Service and cleanliness’s
We arrived at 10:00 pm and checking in time closes at 11:00pm. However after driving for 6 hours, we stood at the reception for 45 minutes. We called the reception number and the number listed there but had no luck.
After almost an hour we hard some movement inside the housing keeping room. I walked in there and met a lady doing laundry. I asked her who’s at the reception. She said it was her and she’d be down to check is in in a few minutes. The lady came to help us and apologised for the long wait.
she looked very tired being the house keeper and the receptionist. The lady/staff was very very very nice that we calmed down ( she still served us with a big smile on her face and carried a friendly conversation with us).
The room was spacious, and organized BUT’ it was very very very dusty. The dresser drawers, the bathroom seat, and the tv which did not even work were all dusty. There were no hangers to hang ou clothes neither. The rooms has no phone to call the reception and given that we were on the third floor and tired we decided not to go downstairs to ask for anything. I took one of the bathroom wash clothes and wiped down the dining table and the bathroom counters.
The website indicated the checkout is 11:30. So the following morning we checked out at 11:30 am but we were charged $40 for that we were 30 mins late to check out.
Overall the location is perfect and the rooms are spacious so I give them a 3 star.
Jesse
Jesse, 2-night trip
Verified Hotels.com guest review
2/10 Poor
9 Oct 2023
Collin
Collin, 1-night trip
Verified Expedia guest review
4/10 Fair
6 Oct 2023
No one at the front desk
My toilet was stopped the first day and I was given a plugger that didn’t work then I was given another one I couldn’t get it unstuck
The night manager came and got it working it was over flowing. I it worked for one day than back doing the same thing when I left no one at the front desk I called the manager said leave the keys on the counter that he would check me out no customer service
Yvonne
Yvonne, 6-night business trip
Verified Expedia guest review
6/10 Good
4 Oct 2023
Hallway floors where uneven and the floor in kitchenette where sticky to walk on.
Marcus
Marcus, 1-night family trip
Verified Expedia guest review
6/10 Good
1 Oct 2023
Friendly service, nice rooms, no elevators
Front desk lady was very nice, no working elevators, a lot of weird smells, no breakfast as advertised. Rooms were clean and as the picture stated.
Sara
Sara, 1-night trip
Verified Hotels.com guest review
2/10 Poor
1 Oct 2023
its was a lot of ppl living there as there home
Lacorah
Lacorah, 2-night family trip
Verified Expedia guest review
4/10 Fair
1 Oct 2023
It’s wasn’t clean. Room had stains everywhere. The tab was horrible. Definitely not worth the price.